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Part Time Remote Customer Service Jobs in Addison, IL

Nexora Talent

Client Support Specialist (Remote)

Chicago, IL · Remote

$18.50 - $25/hr

... growing remote team. In this role, you will assist clients by providing exceptional support ... Previous experience in customer service, client support, administrative support, or related fields ...

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All JobsCustomer Service JobsPart Time Remote Customer Service JobsPart Time Remote Customer Service Jobs in Addison, IL

Part Time Remote Customer Service information

See Addison, IL salary details

$9

$18

$26

How much do part time remote customer service jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time remote customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced in a part time remote customer service role, and how can I prepare for them?

Part-time remote customer service roles often present challenges such as managing time effectively, staying motivated without in-person supervision, and handling a variety of customer concerns through digital channels. To prepare, it's important to establish a dedicated workspace, develop strong written and verbal communication skills, and familiarize yourself with the company's support tools and resources. Regularly checking in with your team virtually and seeking feedback can also help you stay connected and improve your performance.

What are the key skills and qualifications needed to thrive as a part time remote customer service representative?

To thrive as a Part Time Remote Customer Service representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer systems is often required. Exceptional patience, active listening, and self-motivation help individuals excel in a remote environment. These skills ensure efficient customer support, high satisfaction rates, and effective independent work.

What is a part time remote customer service?

A part time remote customer service job involves assisting customers with inquiries, issues, or orders from a location outside of a traditional office, typically from home. These roles usually require strong communication skills, a reliable internet connection, and the ability to work flexible hours. Duties may include answering phone calls, responding to emails or chat messages, and helping resolve customer concerns. This job is ideal for individuals seeking work-life balance or supplementary income while working remotely.
What are the most commonly searched types of Remote Customer Service jobs in Addison, IL? The most popular types of Remote Customer Service jobs in Addison, IL are:
What are popular job titles related to Part Time Remote Customer Service jobs in Addison, IL? For Part Time Remote Customer Service jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Part Time Remote Customer Service jobs in Addison, IL look for? The top searched job categories for Part Time Remote Customer Service jobs in Addison, IL are:
What cities near Addison, IL are hiring for Part Time Remote Customer Service jobs? Cities near Addison, IL with the most Part Time Remote Customer Service job openings:
Part Time Remote Customer Service jobs near you
Infographic showing various Part Time Remote Customer Service job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Sat & Sun - Remote Care Coordinator - Chicago, IL

Open Arms & FCS

Chicago, IL • On-site, Remote

$18 - $23.50/hr

Part-time

Re-posted 22 days ago

Job description

Open Arms Solutions is a premier private duty home care provider dedicated to helping seniors live independently and with dignity in the comfort of their own homes in Chicago area. We are looking for a compassionate and driven Community Care Coordinator to join our team and help us deliver exceptional care and support to our clients and caregivers on Saturdays and Sundays in a remote capacity.
Hours: Saturday & Sunday, 8 a.m. to 4 p.m.
About the Role
The Weekend Remote Care Coordinator is a key member of the Open Arms team and reports directly to the Executive Director. This role is responsible for ensuring exceptional service delivery for clients and supporting the professional growth and performance of caregivers at one of our premier communities in the western Chicago suburbs. The ideal candidate is proactive, empathetic, highly organized, and experienced in the senior care service industry, with strong skills in partner relations, client relations, and staff coordination.
Responsibilities
  • Serve as the primary weekend liaison with community partners (Activities Directors, Executive Directors, Resident Committees, and Sales/Marketing teams) via phone, email, and virtual channels.
  • Collaborate with non-competing senior care providers (PT/OT, hospice, and home health partners) to support coordinated weekend care and handoffs.
  • Conduct remote, in-depth consultations and assessments with clients and families to develop tailored care plans that address medical, functional, and lifestyle needs.
  • Guide clients and families through the intake and registration process (virtually or by phone), including care planning and budgeting for ongoing in-home services.
  • Manage a weekend caseload as the main point of contact, monitoring active clients, addressing issues in real time, and ensuring a seamless, high-quality experience.
  • Coordinate emergency coverage when scheduled caregivers are unable to work weekend shifts, partnering closely with scheduling and on-call leadership.
  • Support weekend hiring and staffing decisions by providing input on caregiver performance, reliability, and fit, and reinforcing service standards with weekend staff.
  • Match weekend and on-call caregivers to clients based on skill set, experience, personality, and lifestyle preferences to promote continuity and strong relationships.
  • Conduct regular virtual quality assurance check-ins with clients and families over the weekend to confirm care plans are being followed and satisfaction remains high.
  • Anticipate evolving client and family needs that surface over the weekend and offer proactive solutions and recommendations, handing off clearly to weekday teams.
  • Act as a dedicated weekend liaison between clients, families, customer service, and scheduling teams to promote clear communication and rapid issue resolution.
  • Maintain accurate, thorough, and confidential records for both clients and caregivers, updating weekend activity and escalations for weekday follow-up.
  • Work scheduled Saturday and Sunday remote shifts to support urgent needs and demonstrate a commitment to 24/7 client well-being.
  • Provide feedback to leadership on weekend trends, gaps, and opportunities to continuously improve service offerings and weekend operations.
  • Participate as a weekend "super user" of cloud-based business systems, supporting process improvements and ensuring weekend workflows are correctly followed.

Qualifications
  • 3-5 years of experience in a high-touch, client-facing role, preferably in senior care, private duty, or hospitality.
  • Proven experience in care management, managing complex client relationships, and supporting or leading a team of professional caregivers.
  • Strong communication, interpersonal, and problem-solving skills, with a high degree of discretion and professionalism.
  • Knowledge of ADLs and IADLs for senior care clients.
  • Experience working in a private duty/home care service company.
  • Exceptional organizational skills and attention to detail.
  • Proactive, service-oriented mindset with a genuine passion for providing extraordinary care.
  • Proficiency in WellSky or other care management software and Microsoft Office 365.
Why Join Us?
At Open Arms, we value our team as much as we value our clients. You'll be part of a supportive and collaborative environment where your contributions are recognized and your passion for care is celebrated. We offer a competitive hourly wage and the opportunity to make a meaningful impact every day.
Ready to Make a Difference?
We look forward to hearing from you!

Apply