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Part Time Live Chat Agent Jobs in Virginia (NOW HIRING)

CRDF Global

Service Desk Analyst

Arlington, VA

$30 - $35/hr

CRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to ... Experience building at least one working agent or automation in Copilot Studio, Power Automate, or ...

Liberty

Residence Life Office Assistant

Lynchburg, VA · On-site

$12.77/hr

An Office Assistant is the primary customer service agent for the Office of Residence Life. They ... Time Type Part time Location Onsite Pay Rate Starting at $12.77 Student employees are paid at least ...

Best Buy

Car Electronics Installer

Chesapeake, VA

Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to ... The length of your LOA depends on your situation, where you live, your full-time or part-time ...

Best Buy

Car Electronics Installer

Roanoke, VA

Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to ... The length of your LOA depends on your situation, where you live, your full-time or part-time ...

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Showing results 21-40

All JobsLive Chat Agent JobsPart Time Live Chat Agent JobsPart Time Live Chat Agent Jobs in Virginia

Part Time Live Chat Agent information

See Virginia salary details

$8

$16

$32

How much do part time live chat agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time live chat agent in Virginia is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $11.69 and $18.23 per hour, depending on experience, location, and employer.

What is a part time live chat agent?

Part time live chat agents are customer service professionals who assist customers through online chat platforms for a set number of hours per week, rather than working full time. They help answer questions, resolve issues, and provide information about products or services, all via text-based communication. These agents often work remotely and must have strong written communication skills, good typing speed, and the ability to multitask. Part time positions are ideal for those seeking flexible work schedules or supplemental income.

What are the key skills and qualifications needed to thrive as a part time live chat agent, and why are they important?

To thrive as a Part Time Live Chat Agent, you need strong written communication skills, fast and accurate typing, and familiarity with customer service principles, often supported by a high school diploma or equivalent. Proficiency in live chat platforms, ticketing systems like Zendesk, and basic CRM tools is typically required. Excellent problem-solving, patience, and multitasking abilities help agents deliver outstanding customer experiences. These skills ensure efficient, empathetic support that maintains customer satisfaction and loyalty in a digital environment.

What are some common challenges faced by part time live chat agents, and how can they be managed?

Part-time live chat agents often juggle multiple conversations at once, which can be challenging when balancing response time and accuracy. Additionally, working part-time may mean less familiarity with frequent updates or changes in company policies. To manage these challenges, agents benefit from strong organizational skills, regularly reviewing training materials, and proactive communication with supervisors and teammates. Utilizing available resources and asking for clarification when needed can also help ensure high-quality customer support.

What is the difference between Part Time Live Chat Agent vs Customer Service Representative?

AspectPart Time Live Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote or online, handling live chat inquiriesCall centers, retail, or office settings, handling calls and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service sectors
Search & Comparison IntentFocuses on online chat support roles, flexible schedulesBroader customer support roles, including phone and in-person

In summary, Part Time Live Chat Agents primarily handle online chat support in digital environments, requiring basic tech skills and offering flexible, remote work. Customer Service Representatives often work in person or over the phone in various industries, with similar credentials but broader communication channels.

What are the most commonly searched types of Live Chat Agent jobs in Virginia?

The most popular types of Live Chat Agent jobs in Virginia are:

Part Time Live Chat Agent jobs near you
Infographic showing various Part Time Live Chat Agent job openings in Virginia as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,796 per year, or $16.7 per hour.

Service Desk Analyst

CRDF Global

Arlington, VA

$30 - $35/hr

Part-time

Re-posted yesterday

Job description

CRDF Global is hiring a part-time Service Desk Analyst to support staff technology needs and to build AI agents and automations that handle routine support requests. The work splits evenly between standard service desk duties (tickets, endpoints, accounts, onboarding) and building agents in Microsoft Copilot Studio and workflows in Power Automate. Schedule & Location Part-time, approximately 20 to 25 hours per week.

Onsite in Arlington, VA a minimum of two days per week. This is required, not preferred. Remaining hours may be worked remotely.

Days and hours will be set with the IT Director. Responsibilities Service Desk Triage and resolve tickets submitted by phone, email, chat, and the ticketing system. Troubleshoot Windows devices, Microsoft 365 applications, mobile devices, printers, conference room equipment, VPN, and network connectivity.

Administer user accounts in Active Directory, Entra ID, and Microsoft 365, including permissions, licensing, and MFA. Set up and retire devices for new hires and departures, and keep asset records current. Record resolutions in the ticketing system and write knowledge base articles for common issues.

AI & Automation Build and maintain agents in Microsoft Copilot Studio for common requests such as password resets, access requests, and software installations. Build Power Automate workflows for ticket routing, approvals, notifications, and onboarding checklists. Review ticket data to find the most repetitive requests and recommend which ones to automate first.

Monitor deployed agents and workflows for accuracy and correct them when needed. Qualifications Required 3+ years of professional IT experience. Experience in a service desk, help desk, or desktop support role.

Working knowledge of Windows, Microsoft 365, and Active Directory or Entra ID administration. Experience building at least one working agent or automation in Copilot Studio, Power Automate, or a comparable tool. Ability to explain technical issues to non-technical staff.

Ability to work onsite in Arlington, VA a minimum of two days per week. Preferred Experience with an ITSM platform such as Freshservice. PowerShell or Python scripting.

Experience with Azure AI services, REST APIs, or JSON. CompTIA A+, Microsoft 365 Fundamentals, or Power Platform Fundamentals certification. The base pay range for this position is $30 to $35 per hour.

The pay determination demends on a number of factors, including, but not limited to, relevant experience, job-related knowledge, qualifications and skills. CRDF Global is an Equal Opportunity Employer (EOE). CRDF Global provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran, or disabled status.

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