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Part Time Itsm Analyst Jobs (NOW HIRING)

Manager On-Site Support

Jamaica, NY · On-site

$96K - $100K/yr

Where appropriate, the ITIL framework and ITSM enterprise application should be implemented to ... Highly analytical and ability to look strategically to solve problems. * Administrative application ...

Demonstrated experience in integrating ITSM platforms, developing API-based solutions, and ensuring ... This position is part-time. Preferred Qualifications: * ITIL Foundation Certification. * Microsoft ...

IL · On-site

$86K - $198K/yr

Ability to integrate cybersecurity data using enterprise or custom data aggregation and analysis ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

IL · On-site

$86K - $198K/yr

Ability to integrate cybersecurity data using enterprise or custom data aggregation and analysis ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

ServiceNow Architect

Mclean, VA · On-site

$86K - $198K/yr

You'll analyze the needs and the environment to help make sure the solution the team develops ... You Have: * 5+ years of experience with ServiceNow development, including core ITSM tables, Glide ...

ServiceNow Architect

Mclean, VA · On-site

$86K - $198K/yr

You'll analyze the needs and the environment to help make sure the solution the team develops ... You Have: * 5+ years of experience with ServiceNow development, including core ITSM tables, Glide ...

$77K - $176K/yr

Experience with ITSM tools such as Ivanti or Splunk * Experience providing customer support to end ... Ability to analyze, diagnose, troubleshoot, and resolve IT issues, including software applications

Part Time Itsm Analyst information

See salary details

$36.5K

$97.7K

$228.5K

How much do part time itsm analyst jobs pay per year?

As of Jun 30, 2026, the average yearly pay for part time itsm analyst in the United States is $97,659.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $111,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Itsm Analyst jobs? The most popular types of Itsm Analyst jobs are:
Lead Product Manager ITSM/ITOM

Lead Product Manager ITSM/ITOM

Alliant Credit Union

Chicago, IL • Hybrid

$92K - $144K/yr

Full-time, Part-time

Posted 24 days ago


Key responsibilities

  • Provide expert leadership across ITSM and ITOM processes, driving strategy, governance, and continuous improvement for CSDM, CMDB, ITAM, Change Management, Incident Management, and Problem Management.

  • Own the design, maturity, and operational health of the CMDB and CSDM data model, ensuring configuration data is accurate, governed, and aligned to business services and technology assets.

  • Lead ITAM practices across hardware and software asset lifecycles, establishing controls for asset visibility, compliance, utilization, and audit readiness.


Job description

Essential Responsibilities

  • Provide expert leadership across ITSM and ITOM processes, driving strategy, governance, and continuous improvement for CSDM, CMDB, ITAM, Change Management, Incident Management, and Problem Management.
  • Own the design, maturity, and operational health of the CMDB and CSDM data model, ensuring configuration data is accurate, governed, and aligned to business services and technology assets.
  • Lead ITAM practices across hardware and software asset lifecycles, establishing controls for asset visibility, compliance, utilization, and audit readiness.
  • Oversee Change Management governance, including policy adherence, risk assessment, change review processes, stakeholder engagement, and measurement of change quality and effectiveness.
  • Drive Incident and Problem Management practices to improve service restoration, root cause analysis, trend identification, and prevention of recurring issues through durable corrective actions.
  • Partner with engineering, operations, security, risk, audit, and business stakeholders to translate operational requirements into scalable processes, standards, and platform capabilities.
  • Establish and monitor key service management metrics, controls, and reporting to measure process effectiveness, support leadership decision-making, and identify opportunities for automation and maturity advancement.
  • Ensure regulatory and compliance readiness by maintaining documented procedures, evidencing control execution, supporting audits, and embedding governance requirements into day-to-day service management operations.

Education & Years of Experience

  • Minimum - 4 Years Bachelors Degree in Computer Sciences, Technology, Business or related
  • Minimum - 5 Years of Agile/Scrum Methodologies, Product Management or related
  • Minimum – 5 years of experience in IT Service Management and/or IT Operations Management, with hands-on expertise in ServiceNow and disciplines such as CMDB, CSDM, ITAM, Change Management, Incident Management, and Problem Management.
  • Preferred qualifications include experience with ServiceNow SAM Pro and HAM Pro, participation in or leadership of a Change Advisory Board or similar change governance committee, and certifications such as ServiceNow certifications, CSDM Foundations, and ITIL.

Compensation & Benefits:

Typical hiring range:‏‏‎ ‎ $92,600.00 to $144,100.00‎ Annually. Actual compensation will be determined using factors such as experience, skills & knowledge.

Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including:

  • Annual performance bonus
  • Work from home up to 3 days a week
  • Paid parental leave
  • Employee discount programs
  • Time off including paid personal and sick days
  • 11 paid holidays
  • Education reimbursement

*Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.

Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act. Ensures compliance with all applicable state and federal laws, company procedures and policies. Maintains integrity and ethics in all actions and conversations with or regarding credit union members and their accounts; complies with Privacy Act directives.

The responsibilities listed do not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.