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Part Time Insurance Call Center Jobs in Florida (NOW HIRING)

MCI

Bank Customer Service Representative

Tampa, FL · On-site

$14.50 - $19.75/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... There are both full-time and part-time openings with multiple schedule options. We provide services ...

SeaWorld

Trainer, Food & Beverage - CFA

Orlando, FL · On-site

Must be a current part time or full-time ambassador * Must have strong written and verbal communications skills * Must be able to communicate effectively with ambassadors, guests and leadership

PATLive

Remote Receptionist

Tallahassee, FL · Remote

$14/hr

Previous work experience at a call center is a plus We currently prefer candidates from Georgia ... Paid Training * Incentives for Bilingual Spanish Speakers * Full-time and Part-time options ...

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All JobsInsurance Call Center JobsPart Time Insurance Call Center JobsPart Time Insurance Call Center Jobs in Florida

Part Time Insurance Call Center information

What is a part time insurance call center job?

Part time insurance call center jobs involve working for an insurance company or agency to handle customer inquiries, process claims, provide policy information, and assist with billing or account changes over the phone. Employees typically work less than 40 hours per week and may have flexible or evening shifts. These roles require good communication skills, basic computer proficiency, and knowledge of insurance products and services. Training is usually provided, and the work can be done on-site or remotely depending on the employer.

What are the key skills and qualifications needed to thrive as a part time insurance call center representative, and why are they important?

To thrive as a Part Time Insurance Call Center Representative, you need strong communication skills, basic insurance knowledge, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes state insurance licensing is beneficial. Outstanding active listening, patience, and problem-solving abilities help you build rapport and de-escalate challenging situations. These skills are vital for delivering excellent customer service, resolving inquiries efficiently, and maintaining client satisfaction in a high-volume call environment.

What is the difference between Part Time Insurance Call Center vs Part Time Insurance Customer Service Representative?

AspectPart Time Insurance Call CenterPart Time Insurance Customer Service Representative
CredentialsBasic insurance knowledge, communication skillsInsurance licensing or certification often preferred
Work EnvironmentCall center setting, high call volumeOffice or remote, direct customer interaction
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, brokers, carriers
Common Search & Comparison IntentCustomer support, call handlingPolicy info, claims, account management

While both roles involve assisting insurance customers, the Part Time Insurance Call Center primarily focuses on handling high-volume calls in a call center environment, often with less specialized insurance knowledge. In contrast, the Part Time Insurance Customer Service Representative may work directly with clients, providing detailed policy and claims assistance, sometimes requiring insurance certifications. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are the most common challenges faced by part-time employees in an insurance call center, and how can they be addressed?

Part-time insurance call center employees often face challenges such as managing high call volumes during peak hours, staying updated with frequent policy changes, and maintaining performance metrics within limited working hours. To address these challenges, it's helpful to proactively communicate with supervisors about scheduling and training needs, utilize available knowledge bases and resources, and participate in ongoing training sessions. Building strong collaboration with full-time colleagues and leveraging team support can also make adapting to changes and handling complex customer inquiries more manageable.
What are the most commonly searched types of Insurance Call Center jobs in Florida? The most popular types of Insurance Call Center jobs in Florida are:
What cities in Florida are hiring for Part Time Insurance Call Center jobs? Cities in Florida with the most Part Time Insurance Call Center job openings:
Part Time Insurance Call Center jobs near you

ADC Representative

Goodwill Industries of Southwest Florida

Fort Myers, FL • On-site

$15/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Job Title: Attended Donation Center (ADC) Representative
Location: 11851 Palm Beach Boulevard #122, Fort Myers, FL 33905
Employment Type: Part Time / Hourly
Schedule: Sundays 10am-6pm & Mondays 9am-5:30pm
Goodwill Southwest Florida is seeking friendly and dependable Attended Donation Center Representative to serve as the first point of contact for donors and support the efficient handling of donated goods. This role is essential in delivering excellent customer service, receiving donations, and ensuring donated items are sorted and organized according to guidelines. The ideal candidate is service-oriented, reliable, and comfortable performing physical tasks while supporting Goodwill's mission of creating opportunities and strengthening the community.
Key Responsibilities:
  • Greet donors warmly, thank them for their donations, and create a positive donor experience.
  • Offer donation receipts and answer basic donor questions as appropriate.
  • Receive, sort, and organize donated items according to instructions and safety guidelines.
  • Maintain a clean, safe, and organized donation center area.
  • Perform frequent bending, stooping, kneeling, and reaching while handling donations.
  • Lift and move donated items weighing up to 40 pounds, with or without assistance.
  • Work a flexible schedule, including weekends, as required by operational needs.
  • Provide courteous and professional customer service at all times.

Qualifications:
  • High school diploma or equivalent preferred.
  • Basic understanding of math and counting.
  • Basic English communication skills.
  • Ability to work with minimal supervision.
  • Ability to understand and follow oral and written instructions.
  • Ability to frequently lift and carry items weighing up to 40 pounds.
  • Ability to work in an outdoor environment with exposure to heat and varying weather conditions.
  • Willingness to work flexible schedules, including weekends.
  • Prior felony convictions do not automatically disqualify applicants.

Why Goodwill?
  • Mission-driven nonprofit organization
  • Collaborative merchandising team
  • Opportunity to impact multiple store locations across Southwest Florida

Benefits & Perks
  • Medical, dental, vision insurance
  • 403(b) retirement plan
  • Paid time off (PTO) and paid holidays
  • Employee Assistance Program
  • Employee discounts
  • Tuition Reimbursement

Apply