Central Station Operator
Springfield, MO · On-site
Schedule: Part-time, Monday - Friday, 11:00 PM to 8:00 AM or 5:00 PM to 11:00 PM as schedule ... Interacts daily with stores and distribution center personnel to provide support on arming and ...
Central Station Operator
Springfield, MO · On-site
Schedule: Part-time, Monday - Friday, 11:00 PM to 8:00 AM or 5:00 PM to 11:00 PM as schedule ... Interacts daily with stores and distribution center personnel to provide support on arming and ...
Part Time Inbound Call Center information
See Springfield, MO salary details
$11.59 - $12.44
4% of jobs
$12.44 - $13.30
9% of jobs
$13.30 - $14.15
11% of jobs
$14.19 is the 25th percentile. Wages below this are outliers.
$14.15 - $15.01
19% of jobs
The median wage is $15.29 / hr.
$15.01 - $15.86
21% of jobs
$16.66 is the 75th percentile. Wages above this are outliers.
$15.86 - $16.72
12% of jobs
$16.72 - $17.57
15% of jobs
$17.57 - $18.43
5% of jobs
$18.43 - $19.28
3% of jobs
$19.28 - $20.14
0% of jobs
$20.14 - $20.99
1% of jobs
$11
$15
$20
How much do part time inbound call center jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for part time inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?
To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?
Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.
What is a part time inbound call center job?
A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.
What are the most commonly searched types of Inbound Call Center jobs in Springfield, MO? The most popular types of Inbound Call Center jobs in Springfield, MO are:
What cities near Springfield, MO are hiring for Part Time Inbound Call Center jobs? Cities near Springfield, MO with the most Part Time Inbound Call Center job openings:
Part-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
O'Reilly Auto Parts rating
5.3
Based on 1,820 frontline employees who took The Breakroom Quiz
534th of 712 rated retailers
Job description
Schedule: Part-time, Monday - Friday, 11:00 PM to 8:00 AM or 5:00 PM to 11:00 PM as schedule dictates (coverage on weekends as needed)
Monitors all incoming alarm signals received at the proprietary central station. Properly documents all responses for the alarm in the alarm monitoring software. Verifies validity of the alarm and notifies the proper authorities and/or key personnel based on the type of alarm signal. Provides support to overnight route drivers as needed.
ESSENTIAL JOB FUNCTIONS
Monitors and processes incoming alarm signals.
Provides non-peak hour support to route drivers and Risk Management.
Works with technicians and installers in the field to verify alarm signals.
Notifies the proper authorities and/or key personnel based on the type of alarm signal processed.
Performs code changes on alarm panel for each store location as needed. I have updated this.
Properly documents all responses for the alarm in the alarm monitoring software.
Interacts daily with stores and distribution center personnel to provide support on arming and disarming their alarm systems.
Maintains a professional, courteous, and calm attitude when working with store personnel and other employees of O'Reilly Automotive.
Maintains the confidentiality of privileged information entrusted or known by virtue of the position held.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High school diploma or equivalent
Excellent verbal and written communication skills
Able to type at least 35 words per minute
Strong computer skills (Microsoft Word, Excel, email)
Strong organizational skills, ability to multitask, and detail oriented
Must have a reliable work ethic
Must pass a drug screening
Desired:
2-3 years of previous office experience
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
Monitors all incoming alarm signals received at the proprietary central station. Properly documents all responses for the alarm in the alarm monitoring software. Verifies validity of the alarm and notifies the proper authorities and/or key personnel based on the type of alarm signal. Provides support to overnight route drivers as needed.
ESSENTIAL JOB FUNCTIONS
Monitors and processes incoming alarm signals.
Provides non-peak hour support to route drivers and Risk Management.
Works with technicians and installers in the field to verify alarm signals.
Notifies the proper authorities and/or key personnel based on the type of alarm signal processed.
Performs code changes on alarm panel for each store location as needed. I have updated this.
Properly documents all responses for the alarm in the alarm monitoring software.
Interacts daily with stores and distribution center personnel to provide support on arming and disarming their alarm systems.
Maintains a professional, courteous, and calm attitude when working with store personnel and other employees of O'Reilly Automotive.
Maintains the confidentiality of privileged information entrusted or known by virtue of the position held.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High school diploma or equivalent
Excellent verbal and written communication skills
Able to type at least 35 words per minute
Strong computer skills (Microsoft Word, Excel, email)
Strong organizational skills, ability to multitask, and detail oriented
Must have a reliable work ethic
Must pass a drug screening
Desired:
2-3 years of previous office experience
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.
What O'Reilly Auto Parts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About O’Reilly Automotive
Sourced by ZipRecruiter
Industry
Individual, family and community social assistance
Company size
10,000+ Employees
Headquarters location
Springfield, MO, US
Year founded
1957