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Part Time Inbound Call Center Jobs in Ottawa, ON

Rideau Centre Address: Unit 0312 - 50 Rideau Street Ottawa, Ontario K1N 9J7 Canada Job Title ... Summary of Position The part-time Seasonal Retail Associate is responsible for supporting the store ...

Delta Hotels Ottawa City Centre takes seriously its obligations under provincial human rights and ... Employment Type: PART_TIME

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Part Time Inbound Call Center information

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Ottawa, ON?

The most popular types of Inbound Call Center jobs in Ottawa, ON are:

What cities near Ottawa, ON are hiring for Part Time Inbound Call Center jobs?

Cities near Ottawa, ON with the most Part Time Inbound Call Center job openings:

Infographic showing various Part Time Inbound Call Center job openings in Ottawa, ON as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 72% Full Time, 21% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

barista - Store# 04458, STAFFORD CENTRE

Starbucks Coffee Company

Nepean, ON • On-site

Full-time, Part-time

Medical, PTO

Posted 5 days ago


Starbucks rating

6.7

Company rating: 6.7 out of 10

Based on 3,641 frontline employees who took The Breakroom Quiz

3rd of 16 rated cafes


Job description

Join us and inspire with every cup. At Starbucks, it's all about connection. People are at the heart of who we are, especially the people that are a part of our store team.

We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks "partners." Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team. As a Starbucks barista, you'll create the Starbucks Experience for our customers through excellent service and expertly-crafted products

You'll be in an energetic store environment where you'll have the ability to master your food & beverage craft, work alongside friends and meet new people every day. A cup of coffee and smile can go a long way, and we believe our baristas have the power to be the best moment in each customer's day. You'd make a great barista if you: Consider yourself a "people person," and enjoy meeting others.

Love working as a team and appreciate the chance to collaborate. Understand how to create a great customer service experience. Have a focus on quality and take pride in your work.

Are open to learning new things (especially the latest beverage recipe!) Are comfortable with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Can maintain a clean and organized workspace.

Have excellent communications skills. From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include tuition reimbursement, health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, Bean Stock.

What's more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.ca for details. Summary of Experience Good news

No previous experience is required. Basic Qualifications Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients Available to perform many different tasks within the store during each shift Knowledge, Skills and Abilities Ability to learn quickly Ability to understand and carry out oral and written instructions and request clarification when needed Strong interpersonal skills Ability to work as part of a team Ability to build relationships Starbucks and its brands are an equal opportunity employer of all qualified individuals. We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences.

We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial, and local ordinances.

We confirm this posting represents an ongoing hiring opportunity. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com Benefit Information


What Starbucks employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Starbucks logo

About Starbucks

Sourced by ZipRecruiter

Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves. It is one of the largest coffeehouse chains in the world. Starbucks was founded in Seattle, Washington in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker. The company's initial focus was on selling whole coffee beans and coffee-making equipment. Over the years, Starbucks has expanded its operations and become known for its distinctive coffeehouse atmosphere and high-quality coffee products. The company offers a wide range of beverages, including various coffee-based drinks, teas, hot chocolates, and other specialty drinks. Starbucks also serves a variety of food items such as pastries, sandwiches, salads, and snacks. One of the key factors that set Starbucks apart from other coffee chains is its commitment to providing a unique customer experience. Starbucks locations are designed to be comfortable and welcoming, often featuring cozy seating areas and free Wi-Fi access. The company aims to create a "third place" between home and work where customers can relax, socialize, or work while enjoying their favorite beverages. One of the key factors that set Starbucks apart from other coffee chains is its commitment to providing a unique customer experience. Starbucks locations are designed to be comfortable and welcoming, often featuring cozy seating areas and free Wi-Fi access. The company aims to create a "third place" between home and work where customers can relax, socialize, or work while enjoying their favorite beverages. One of the key factors that set Starbucks apart from other coffee chains is its commitment to providing a unique customer experience. Starbucks locations are designed to be comfortable and welcoming, often featuring cozy seating areas and free Wi-Fi access. The company aims to create a "third place" between home and work where customers can relax, socialize, or work while enjoying their favorite beverages. In addition to its traditional coffeehouses, Starbucks has expanded its brand to include different store formats. This includes drive-thru locations, express stores, and even upscale Reserve Roasteries and Reserve Bars that offer a more immersive coffee experience. Starbucks is also known for its ethical sourcing practices. The company has implemented programs such as Coffee and Farmer Equity (C.A.F.E.) Practices, which promote environmentally friendly and socially responsible coffee production. Starbucks has a commitment to ethically sourcing its coffee beans and has made efforts to support sustainable farming practices and improve the livelihoods of coffee farmers. The Starbucks brand has a global presence, with thousands of stores in countries around the world. It has become a symbol of premium coffee and a popular destination for coffee lovers worldwide. The company's success has made it an iconic brand and a significant player in the global coffee industry.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US