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Part Time Inbound Call Center Jobs in Dallas, TX

Gecko Green

Customer Service Representative

Irving, TX · On-site

$15 - $18/hr

Job Type: Part Time, Full-time About Us Gecko Green Lawn Care and Pest Control has been the highest ... Call center experience (preferred) * High school diploma or equivalent (preferred) * Ability to ...

Gecko Green

Customer Service Representative

Irving, TX · On-site

$15 - $18/hr

Job Type: Part Time, Full-time About Us Gecko Green Lawn Care and Pest Control has been the highest ... Call center experience (preferred) * High school diploma or equivalent (preferred) * Ability to ...

Gecko Green

Customer Service Representative

Irving, TX · On-site

$15 - $18/hr

Job Type: Part Time, Full-time About us Gecko Green Lawn Care and Pest Control has been the highest ... Call center experience (preferred) * High school diploma or equivalent (preferred) * Ability to ...

Prometric

Test Center Administrator (PT)

Dallas, TX · On-site

$17/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

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Part Time Inbound Call Center information

See Dallas, TX salary details

$12

$17

$22

How much do part time inbound call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for part time inbound call center in Dallas, TX is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Dallas, TX? The most popular types of Inbound Call Center jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Part Time Inbound Call Center jobs? Cities near Dallas, TX with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Dallas, TX as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Contact Center Specialist

Parkland Health and Hospital System

Dallas, TX • On-site

Part-time

Re-posted 21 days ago

Parkland Health and Hospital System rating

8.2

Company rating: 8.2 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

55th of 887 rated healthcare providers

Job description

Location: Main Hospital Bldg - Basement
Work schedule: This is a Part-time position without benefits.
PRIMARY PURPOSE
Identifies caller's needs, obtains/verifies relevant information and routes call to the most appropriate site whether internal or external to Parkland Health & Hospital System.
MINIMUM SPECIFICATIONS
Education
  • None.

Experience
  • Must have one (1) year of customer service experience.

Equivalent Education and/or Experience
  • May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.

Certification/Registration/Licensure
  • None.

Required Tests for Placement
  • None.

Skills or Special Abilities
  • Must be bilingual (Spanish).

  • Must successfully pass the Spanish Language Oral Skills Assessment examination prior to employment.
  • Must demonstrate ability to type 20 words-per-minute with a maximum of 3 errors.
  • Must successfully pass a pre-employment spelling test with a minimum score of 85%.
  • Must successfully pass a customer service skills test with a minimum score of 80%.
  • Must be able to communicate effectively in English to include but not limited to communication via telephone, overhead paging and in person.
  • Must be able to demonstrate a working knowledge of personal computers, and standard office equipment.
  • Must be able to communicate effectively with patients, families and hospital staff in accordance with established policies and procedures.
  • Must be able to solve problems within established policies and procedures.
  • Must demonstrate a positive demeanor, good verbal and written communication skills.
  • Must be able to successfully complete additional job related training when offered.
  • Must be able to function in a team environment.
  • Uses multiple software applications to process incoming and outgoing calls. Connects appropriate extension and provides adequate information to ensure prompt and efficient communication.

Responsibilities
  • Understands importance of and consistently follows emergency code notification processes and procedures through appropriate use of telecommunications systems.
  • Demonstrates active listening skills to identify caller's need. Consistently keeps caller informed of call process. Gathers and inputs information as needed to route calls appropriately.
  • Maintains acceptable productivity and quality standards as established by management to ensure the Call Center operates effectively and efficiently.
  • Understands and appropriately utilizes all supplies and equipment, demonstrating responsible stewardship in the use of Parkland's resources.

Job Accountabilities
  • Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
  • Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
  • Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Requisition ID: 987952

What Parkland Health and Hospital System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Parkland Health and Hospital System logo

About Parkland Health and Hospital System

Sourced by ZipRecruiter

Parkland Health and Hospital System, based in Dallas, TX, US, is a reputed entity in the healthcare industry. Accessible through their website parklandhealth.org, this distinguished organization operates within the public sector, primarily providing medical care and services. Parkland Health was founded with a mission to take healthcare to people who need it the most and ever since its inception it has staunchly adhered to this principle. The hospital is acknowledged for its unyielding dedication to patient care, its world-class staff, and its innovative medical breakthroughs. Alongside its traditional healthcare offerings, Parkland also provides specialized services such as burn treatment and poison control, cementing their position as a comprehensive provider of critical care.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

Year founded

1954

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