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Part Time Inbound Call Center Jobs in Dallas, TX

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Call Center Agent

North Richland Hills, TX · On-site

$17/hr

... Part-Time Call Center Agents to assist callers during critical moments - from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No ...

ValorVIP

Call Center Agent

Dallas, TX · On-site +1

$14.75 - $19.50/hr

In this role, you'll handle inbound phone interactions with both residential and business customers ... We offer flexible scheduling with both full-time and part-time positions available. To be ...

Guide Well

Bilingual Customer Service Rep I

Irving, TX · On-site

$15 - $18.75/hr

Inbound call center experience in the health insurance industry preferred. * High school diploma or ... Benefits for interns and part-time employees may differ. General Physical Demands : * Sedentary ...

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Part Time Inbound Call Center information

See Dallas, TX salary details

$12

$17

$22

How much do part time inbound call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for part time inbound call center in Dallas, TX is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.08 per hour, depending on experience, location, and employer.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Dallas, TX?

The most popular types of Inbound Call Center jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Part Time Inbound Call Center jobs?

Cities near Dallas, TX with the most Part Time Inbound Call Center job openings:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Dallas, TX as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Call Center Representative

Fort Worth, TX • On-site

Serenity Mental Health Centers
Offices of Mental Health Practitioners • 51 - 200 employees
Learn more about Serenity Mental Health Centersexternal

$19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Call Center Representative – Customer Support 

Location: Fort Worth, TX 
Employment Type: Full-Time (Part-Time available after training) 
Compensation: Starting at $16.50/hour, with growth up to $19.50/hour within 6 months 

Overview 

Join a high-volume inbound call center where your communication skills and professionalism drive results. 

In this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured, script-supported environment where quality, consistency, and customer experience are key. 

No industry-specific experience required — paid training provided. 

What You’ll Do 

  • Handle a high volume of inbound calls from prospective and existing customers  
  • Schedule appointments and manage calendars with accuracy and efficiency  
  • Follow structured scripts and workflows while adapting naturally to conversations  
  • Guide hesitant callers using professional, solutions-focused communication  
  • Convert inbound inquiries into scheduled appointments  
  • Verify customer information and enter data accurately into a CRM system  
  • Respond to questions and resolve concerns in a calm, professional manner  
  • Escalate complex situations appropriately while maintaining a positive experience  
  • Collaborate with internal teams to ensure smooth handoffs and follow-through  

What This Role Feels Like 

  • Fast-paced call center environment with consistent call volume throughout the day  
  • Structured workflows with clear expectations and performance metrics  
  • A role where how you communicate matters just as much as what you do  
  • High standards for professionalism, accuracy, and customer experience  

What We’re Looking For 

  • High school diploma or GED  
  • Experience in a customer service or call center environment preferred  
  • Comfortable handling high call volume and working on the phone throughout the day  
  • Strong verbal and written communication skills  
  • Ability to stay calm, organized, and professional under pressure  
  • Basic computer skills and experience with data entry and systems (CRM experience a plus)  

Preferred Background 

  • Call center or inbound sales/support experience  
  • Hospitality, retail, or other high-touch customer service roles  
  • Experience working in metrics-driven or performance-based environments  

About You 

You’ve worked in environments where customer interactions moved quickly and quality still mattered. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls. 

You take pride in clear communication, accuracy, and delivering a strong customer experience every time. 

Training & Schedule 

  • Paid training required: 4 consecutive weeks, 40 hours per week  
  • After training, flexible scheduling with full-time or part-time options available  

Compensation & Benefits 

  • Starting at $16.50/hour with growth to $19.50/hour within 6 months  
  • $1.00/hour bilingual differential (Spanish/English)  
  • Health, dental, and vision coverage (majority employer-paid)  
  • 401(k) retirement plan  
  • Paid time off: 10 days (15 after first year) + 10 paid holidays  
  • Flexible scheduling options 

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.