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Part Time Inbound Call Center Jobs in Michigan (NOW HIRING)

Ascent Cloud

IT Analyst - Part Time

Detroit, MI

... call center, and/or technical support experience Demonstrated ability to identify the root causes of problems and resolve them Excellent written and verbal communication skills Ability to effectively ...

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How much do part time inbound call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for part time inbound call center in Michigan is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $15.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Michigan? The most popular types of Inbound Call Center jobs in Michigan are:
What cities in Michigan are hiring for Part Time Inbound Call Center jobs? Cities in Michigan with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
IT Analyst - Part Time

IT Analyst - Part Time

Ascent Cloud

Detroit, MI

Part-time

Posted 17 days ago

Key responsibilities

  • Provide Tier 1 and Tier 2 internal support for hardware and software issues.

  • Track, deploy, setup, configure, repair, and troubleshoot MacBooks and other IT hardware according to IT policies.

  • Onboard new hires and offboard terminated team members by managing software requirements, hardware setup, permissions, and approved applications.

Job description

Responsibilities
Provide Tier 1 and Tier 2 internal support of hardware and software
Troubleshoot issues to identify and resolve root causes
Track and deploy MacBooks and other IT hardware according to IT policies.
Assist with setup, configuration, repair, and troubleshooting of MacBooks, peripherals, and software applications
Perform basic network and application administration
Monitor and maintain daily performance of IT systems
Onboard New Hires (obtain software requirements from Hiring Manager, setup MacBook, set permissions including MFA and ensure they are working, set and review plug-ins, maintain the approved software for the applications store)
Offboard Terminated Team Members
Ensure Channel11 is running in Ascent Cloud offices during business hours
Assess needs and setup audio/visual for conferences
Monitor end user compliance with SOC 2 policies
Requirements amp; Qualifications:
High school diploma or GED
Bachelor's degree in an IT-related field (at least in process)
Working knowledge of AI capabilities and security risks
Preferably 1 - 3 years of customer service, call center, and/or technical support experience
Demonstrated ability to identify the root causes of problems and resolve them
Excellent written and verbal communication skills
Ability to effectively prioritize and multi-task in a fast-paced environment
Must be able to learn new concepts quickly and apply them to daily work
Preferably experienced with macOS and MacBooks
Familiar with Microsoft Office Suite (Word, Excel, Outlook)
Familiar with Google Workspace (Google Docs, Sheets, Slides, etc.)
Working knowledge of Salesforce CRM is a plus
Hours - 20/week
Availability - Monday mornings, Friday afternoons, other agreed upon times during business hours

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