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Part Time Inbound Call Center Jobs in Michigan (NOW HIRING)

Prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$15/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

Prometric

Test Center Administrator (PT)

Troy, MI · On-site

$17/hr

Vacation AVAILABLE SCHEDULE: * Part Time - Hours Will Vary * Schedule: Site may be open Monday ... Minimum of one year of customer service experience required, in person (call center, retail ...

OneOncology

Patient AR Specialist

Grand Rapids, MI

$17.75 - $22.50/hr

This role will be part time role working 24 hours a week on Monday, Wednesday and Friday. Hours ... Previous Customer Service or Call Center experiencepreferred. EssentialCompetencies: * Attendance ...

OneOncology

Patient AR Specialist

Grand Rapids, MI · On-site

$17.75 - $22.50/hr

This role will be part time role working 24 hours a week on Monday, Wednesday and Friday. Hours ... PreviousCustomer Service or Call Center experience preferred. Essential Competencies: * Attendance ...

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Part Time Inbound Call Center information

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How much do part time inbound call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for part time inbound call center in Michigan is $15.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $15.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Michigan? The most popular types of Inbound Call Center jobs in Michigan are:
What cities in Michigan are hiring for Part Time Inbound Call Center jobs? Cities in Michigan with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you

Dispatcher - Customer Service Representative

Fathom Plumbing Solutions

Ann Arbor, MI • On-site

$18 - $28/hr

Part-time

Posted 12 hours ago

Job description

Fathom Plumbing Solutions in Ann Arbor, MI, is hiring a part-time Dispatcher - Customer Service Representative. This is a part-time, in-office role with an hourly range from $18 to $28 per hour, depending on your experience and skills.


We also offer our part-time team generous benefits, such as:

  • Education assistance
  • Employee assistance program
  • Flexible schedule
  • Growth opportunities
  • Uniforms

ABOUT THIS ROLE

You will work part-time shifts that always fall within our business hours: Monday through Friday, 7:30 AM to 4:30 PM. Shifts may vary but will be scheduled during these times at our Ann Arbor, MI office.


As a Dispatcher - Customer Service Representative, you will spend your days answering inbound calls and web inquiries with professionalism and care, capturing job details, and educating customers about our services. You will manage a 2-week forward-looking schedule, carefully dispatching technicians based on priority, geography, and skillset. You'll communicate daily adjustments to the field team and ensure every job is entered and managed in ServiceTitan with accurate notes. Your daily responsibilities will also include following up on open estimates, assisting with invoices and QuickBooks coordination, and tracking key metrics like booking rate and schedule fill rate.


OUR COMPANY

Proudly serving Ann Arbor and Washtenaw County, we are committed to providing top-quality plumbing solutions while fostering a supportive and professional work environment for our team. We invest in our employees through training, mentorship, and clear paths for advancement, while also providing competitive compensation and benefits. You will join a diverse, dedicated team where your work is valued and your career can thrive for years to come!


WHAT WE'RE LOOKING FOR IN A DISPATCHER - CUSTOMER SERVICE REPRESENTATIVE

  • CSR, dispatch, or administrative experience (home services a plus)
  • Friendly, outgoing, and positive attitude
  • Detail-oriented and an active listener
  • Ability to follow a call script and capture key customer/job information
  • Strong, calm, and confident phone presence
  • High accountability, strong organization, and multitasking skills under pressure

Preferred:

  • Proficiency with technology; ServiceTitan and Google Suite preferred
  • Experience in residential home services (plumbing, HVAC, electrical)
  • Familiarity with membership/maintenance agreement sales
  • Comfortable handling inbound call volume without relying on a script

If you're ready to dive in and bring your attention to detail and customer service skills to a company that values your contribution, we want to hear from you! Start your journey with our easy, mobile-friendly application-just a few clicks and your new career could be underway!


Must have the ability to pass a background check and drug screening test.


Job Posted by ApplicantPro