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Part Time Inbound Call Center Jobs in Lansing, MI

Aspen Dental

Associate Dentist

Lansing, MI

$180K - $215K/yr

... for part-time roles)  * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more   

U.S. Navy

Civil Engineer

Lansing, MI · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

Express & Bonobos

Sales Associate

Lansing, MI

$14.25 - $19.25/hr

Store Name Eastwood Towne Center Responsibilities Express is seeking a Retail Sales Associate to ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Lansing, MI · On-site

$14.25 - $19.25/hr

Store Name Eastwood Towne Center Responsibilities Express is seeking a Retail Sales Associate to ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

All JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Lansing, MI

Part Time Inbound Call Center information

See Lansing, MI salary details

$12

$17

$23

How much do part time inbound call center jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for part time inbound call center in Lansing, MI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Lansing, MI? The most popular types of Inbound Call Center jobs in Lansing, MI are:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Lansing, MI as of June 2026, with employment types broken down into 100% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,565 per year, or $17.6 per hour.
Bilingual Mortgage Collector (Part-Time)

Bilingual Mortgage Collector (Part-Time)

First National Bank of America

Lansing, MI • On-site

$15.75 - $19.75/hr

Part-time

Retirement

Posted 21 days ago

Key responsibilities

  • Initiating and receiving incoming and outgoing phone calls with borrowers who have past-due mortgage accounts.

  • Establishing repayment schedules and facilitating receipt of payments via ACH and other methods.

  • Confirming data on the customer's account and achieving the departmental delinquency goals.

Job description

First National Bank of America is looking for customer-focused candidates to contact borrowers with past-due mortgage accounts. We provide training for candidates with excellent communication and customer service skills, irrespective of their previous work experience. A successful Mortgage Collector should be goal-oriented and excel in a fast-paced environment. Join our team of dedicated professionals in assisting our customers, where you'll use your exceptional customer service skills to handle a variety of situations.
-Compensation includes an hourly wage plus the opportunity to earn monthly bonuses based on performance.
-Our Lansing location borders East Lansing - perfect for students or locals near by!
Responsibilities:
  • Initiating and receiving incoming and outgoing phone calls
  • Establishing repayment schedules
  • Facilitating receipt of payments via ACH and other methods
  • Confirming data on the customer's account
  • Achieving the departmental delinquency goals

Qualification:
  • Bilingual (Spanish/English)
  • Strong communication and customer service skills
  • Ability to handle confidential information and multitask effectively
  • Previous experience in customer service, call center, or financial services is helpful but not required - we'll provide full training

Employee benefits
  • Discounted childcare
  • Pet Insurance
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
  • Complimentary snacks

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines.
First National Bank of America is an Equal Opportunity Employer.
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