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Part Time Inbound Call Center Jobs in Lansing, MI

U.S. Navy

Civil Engineer

Lansing, MI

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

U.S. Navy

Civil Engineer

Lansing, MI · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

Express

Sales Associate Keyholder

Lansing, MI · On-site

$15.25 - $17.25/hr

Store Name Eastwood Towne Center Responsibilities Express is seeking a Part-Time Retail Sales ... disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to ...

Express & Bonobos

Sales Associate Keyholder

Lansing, MI

$15.25 - $17.25/hr

Store Name Eastwood Towne Center Responsibilities Express is seeking a Part-Time Retail Sales ... disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to ...

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Part Time Inbound Call Center information

See Lansing, MI salary details

$12

$17

$23

How much do part time inbound call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for part time inbound call center in Lansing, MI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.51 per hour, depending on experience, location, and employer.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Lansing, MI?

The most popular types of Inbound Call Center jobs in Lansing, MI are:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Lansing, MI as of August 2026, with employment types broken down into 100% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,565 per year, or $17.6 per hour.

Portuguese Part-Time Call Center Representative

First National Bank of America

Lansing, MI • On-site

Part-time

Retirement

Posted 12 days ago

Job description

First National Bank of America is seeking customer-focused bilingual candidates to work in our call center.  We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful Bilingual Call Center Representative (Portuguese/English) will be goal-driven and thrive in a fast-paced environment, contributing as a valued member of the team. This role will work with a dedicated group of people committed to helping our customers, which means handling many different situations that require great customer service skills.

Compensation includes an hourly wage, the opportunity to earn monthly incentive pay based on performance, and a shift premium for hours worked after 5:00 PM.

Our Lansing location borders East Lansing - perfect for students or locals nearby!

Responsibilities:

  • Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
  • Resolve our loan customers' requests timely and professionally
  • Engage in outbound calls to provide exceptional service and follow up for our customers
  • Create and maintain appropriate customer records

Qualifications:

  • Bilingual (Portuguese/English) required

Employee benefits

  • Discounted childcare
  • Pet Insurance
  • 401k with employer match
  • Adjustable desks that can be raised or lowered to sit or stand
  • Complimentary snacks

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