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Part Time Inbound Call Center Jobs in Lansing, MI

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

Job Type Part-time Description Adventure Credit Union has been providing financial services to ... Records payments by phone requests, documents phone call and assesses appropriate fees. * Processes ...

Veterinary Medical Center Pc

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Veterinary Receptionist

Howell, MI · On-site

$15 - $17/hr

Receptionist/Assistant Red Barn Veterinary Medical Center is seeking an experienced Receptionist ... We prefer a part-time Receptionist/Assistant Benefits include healthcare, pet care discounts, and ...

Veterinary Medical Center Pc

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Veterinary Receptionist

Howell, MI · On-site

$15 - $17/hr

Receptionist/Assistant Red Barn Veterinary Medical Center is seeking an experienced Receptionist ... We prefer a part-time Receptionist/Assistant Benefits include healthcare, pet care discounts, and ...

U.S. Navy

Civil Engineer

Lansing, MI · On-site

$2.9K - $5.8K/mo

At the center of these projects is a talented group of Civil Engineers who help to ensure that each ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

Express & Bonobos

Sales Associate

Lansing, MI · On-site

$14.25 - $19.25/hr

Store Name Eastwood Towne Center Responsibilities Express is seeking a Retail Sales Associate to ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

Express

Sales Associate

Lansing, MI · On-site

$14.25 - $19.25/hr

Store Name Eastwood Towne Center Responsibilities Express is seeking a Retail Sales Associate to ... Additionally, part-time associates may be eligible to receive paid sick leave, public health ...

All JobsInbound Call Center JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Lansing, MI

Part Time Inbound Call Center information

See Lansing, MI salary details

$12

$17

$23

How much do part time inbound call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for part time inbound call center in Lansing, MI is $17.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in Lansing, MI? The most popular types of Inbound Call Center jobs in Lansing, MI are:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Lansing, MI as of July 2026, with employment types broken down into 100% Part Time. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $36,565 per year, or $17.6 per hour.
Contact Center Agent I

Contact Center Agent I

Adventure Credit Union

Dewitt, MI • On-site

$13.50 - $18.50/hr

Part-time

Posted 9 days ago

Job description

Job Type
Part-time
Description
Adventure Credit Union has been providing financial services to their members for over 80 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a full time Contact Center Agent to the Adventure Team!
The primary purpose of this position is to provide superior member service while engaging with our membership through our in-bound Contact Center. The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a service culture consistent with the credit unions' mission, vision, core beliefs and goal of being a Trusted Financial Guide.
Responsibilities include, but not limited to:
  • Answers phone, text, chat and video banking inquiries from members regarding:
  • Loan and deposit services.
  • Products and account information.
  • The operation, benefits, and access of several digital features Adventure offers.
  • Troubleshoots inquiries and provides solutions for all accounts and services. Quotes interest rates, completes transfer requests, outgoing wire transfers, withdrawals, stop payments, etc. Orders checks, processes statement and check copy requests and properly assesses fees. Opens and redeems certificates of deposit, etc.
  • Actively uses Sales and Service skills to cross-sell credit union products and services by matching member needs to product benefits. Educates members on making the most effective use of services by explaining features and benefits.
  • Responsible for tracking cross sales and achieving set goals for Contact Center Agent.
  • Responsible for accuracy, follow-up and maintenance on all types of accounts using the core computer system.
  • Records payments by phone requests, documents phone call and assesses appropriate fees.
  • Processes all address change forms and performs Address Analysis according to Red Flag Policy on all systems.
  • Is primary technical support for all for members and employees for Online Banking, BILLPAY, Multifactor issues and many other programs used by the staff at Adventure CU.
  • Provides assistance by troubleshooting, researching and responding to member inquiries/concerns within authority. Approves and processes fee refunds.
  • Processes return mail, assess appropriate fees and performs other side jobs as assigned.
  • Understands and complies with all regulatory compliance polices. Follows established credit union policies and procedures.
  • Maintains a working knowledge of all Adventure Credit Union products and services.
  • Maintains the highest level of confidentiality to ensure all member information is protected and secure. Ensures that security procedures are followed.

Requirements
Job Requirements
  • High school diploma or equivalent.
  • One (1) to Three (3) years related experience in a customer/member service environment.
  • Strong sales skills.
  • Clearly, effectively and professionally communicate with coworkers, members, vendors and business partners, both verbally and in writing.
  • Strong understanding of online and mobile technologies.
  • Excellent typing and computer skills, including in-house email and core systems.
  • Bilingual is a plus!

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