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Part Time Inbound Call Center Jobs in Iowa (NOW HIRING)

City of Dubuque, IA

Office Assistant (Part-time)

Dubuque, IA · On-site

$21.48 - $28.07/hr

Public Works Department, City of Dubuque, IA Job Type: Part-time Job Number: 502054001-PT-082026 ... One (1) year of customer service, clerical, administrative support, records management, call center ...

City of Dubuque

Office Assistant (Part-time)

Dubuque, IA · On-site

$21.48 - $28.07/hr

This is a part-time position scheduled at approximately 26.5 hours per week (0.66 FTE). Job Duties ... management, call center, or related experience; or Any equivalent combination of education and ...

Carrot

Care Companion I

West Des Moines, IA · On-site

... part-time schedule * Flag trends or gaps you notice in resources, processes, or FAQs that could ... Previous call center experience and an understanding of call center KPIs * Experience working at a ...

Carrot

Care Companion I

West Des Moines, IA · On-site

... part-time schedule * Flag trends or gaps you notice in resources, processes, or FAQs that could ... Previous call center experience and an understanding of call center KPIs * Experience working at a ...

Aspen Dental

Associate Dentist

Ottumwa, IA

$200K - $230K/yr

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

Aspen Dental

Associate Dentist

Davenport, IA · On-site

$180K - $215K/yr

... part-time roles) * Back-end support to allow you more time to focus on your patients: finance, IT, marketing, billing, HR, call center, learning and development, plus so much more *Source: ADA ...

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All JobsInbound Call Center JobsPart Time Inbound Call Center JobsPart Time Inbound Call Center Jobs in Iowa

Part Time Inbound Call Center information

See Iowa salary details

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$16

$21

How much do part time inbound call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time inbound call center in Iowa is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.16 per hour, depending on experience, location, and employer.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What are the most commonly searched types of Inbound Call Center jobs in Iowa?

The most popular types of Inbound Call Center jobs in Iowa are:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $33,861 per year, or $16.3 per hour.

Part-time Bilingual Customer Service Representative

Mom's Meals

Des Moines, IA • On-site

$18/hr

Part-time

Retirement

Posted 4 days ago

Mom's Meals rating

6.1

Company rating: 6.1 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

13th of 24 rated food delivery companies

Job description

Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is looking for upbeat, people-first individuals to join our team as Part-time Bilingual Customer Service Representatives. In this role, you'll be one of the first friendly voices our customers connect with as they place meal orders. If you love helping people, enjoy talking with others, and are excited to learn and grow, this could be an awesome fit. We're a mission-driven company doing meaningful work, and we'd love for you to be part of it.
 
The starting wage is $18.00/hour.
 
Standard work hours are Monday-Friday, 10:30am-2:30pm OR 1:30pm-5:30pm (20-29 hours/week).
This position requires 2 weeks of full-time onsite training, Monday-Friday from 9:00am-6:00pm.
 
This is an onsite position at 7000 Fleur Drive, Des Moines IA 50321 and can start on Monday, September 28th OR Monday, October 12th.
Position Responsibilities may include, but not limited to
  • Handle inbound and outbound customer service calls with our clients placing their meal order
  • Address questions, and provide exceptional customer service
  • Input order information into the appropriate client order screen
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
  • Work quickly and efficiently without making the client feel rushed
Required Skills & Experience
  • High school degree or GED
  • 1 year of previous customer service experience
  • Basic computer proficiency, including experience learning and using software in a work or school setting
  • Clear oral communication skills
  • Ability to deescalate situations and quickly resolve customer complaints
  • Prior experience adhering to company policies and showing core values
Preferred Skills & Experience
  • 1 year of previous call center experience
  • Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems, Microsoft Outlook, Microsoft Teams
  • Previous experience working with HIPAA policies and procedures 
Physical Requirements
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Our team members enjoy:
  • Free Breakfast & Lunch
  • Casual Dress Code
  • Tiered growth path for promotion starting Day 1
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks 
  • 401k
Company Overview
 
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom's Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
 
 
EEO
 
Mom's Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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