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Part Time Inbound Call Center Jobs in California

NakedMD

Concierge Representative

Newport Beach, CA · On-site

$20 - $25/hr

Based at our Newport Beach headquarters, our centralized call center is the heart of patient ... Handle inbound and outbound patient communications via phone, text, and digital messaging ...

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Part Time Inbound Call Center information

See California salary details

$12

$17

$22

How much do part time inbound call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for part time inbound call center in California is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.
What are the most commonly searched types of Inbound Call Center jobs in California? The most popular types of Inbound Call Center jobs in California are:
What cities in California are hiring for Part Time Inbound Call Center jobs? Cities in California with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in California as of May 2026, with employment types broken down into 38% Full Time, 60% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $35,579 per year, or $17.1 per hour.

Inside Sales/Customer Service/Outreach Center Coordinator

PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC

South El Monte, CA

$18 - $22/hr

Part-time

Retirement

Posted 11 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement

Looking for a few qualified individuals to support outreach and inside sales department.
Benefits/Perks
  • Competitive Compensation + productivity bonus
  • Career Growth Opportunities
  • Positive Environment
  • Working with PEBSAF.ORG offers an impactful opportunity to make a tangible difference in the community.
Job Summary
We are seeking a friendly and professional with Inside Sales experience to join our team.
In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company.
The ideal candidate is friendly and computer savvy.
Responsibilities
  • Place outbound calls and receive inbound calls
  • Identify the reason for the customers call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend training to maintain up-to-date skills and knowledge
Qualifications
  • High school diploma/GED
  • Previous experience as a call center representative, or inside sales representative, or a similar role is preferred
  • Must be Result oriented. This is a high-paced environment.
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively