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Part Time Inbound Call Center Jobs in California

Highlands Energy

Bilingual Call Center Rep

Fresno, CA

$18 - $22/hr

PART TIME POSITION: Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and ...

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Part Time Inbound Call Center information

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How much do part time inbound call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for part time inbound call center in California is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.
What are the most commonly searched types of Inbound Call Center jobs in California? The most popular types of Inbound Call Center jobs in California are:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,579 per year, or $17.1 per hour.
Call Center Representative/IESBDC (UEC)

Call Center Representative/IESBDC (UEC)

California State University

San Bernardino, CA • On-site

$16.90 - $18/hr

Part-time

Posted 22 days ago

California State University rating

7.7

Company rating: 7.7 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

230th of 560 rated colleges and universities

Job description

Call Center Representative/IESBDC (UEC)
Job no: 555246
Work type: Auxiliary
Location: San Bernardino - San Bernardino Campus
Categories: Excluded, Administrative, At-Will, Temporary, Part Time, On-site (work in-person at business location)
About University Enterprises Corporation at CSUSB
(This is not a state position)
University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.
Position Summary
Temporary, Staff, Part Time, Non-Benefited position through 12/31/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance).
Salary: $16.90-$18.00 per hour.
Location: Main office location: Temecula. Additional onsite assistance will be required as needed for training outreach offices and conferences within the two counties.
Work Schedule
19 hours per week. Schedule to be arranged, but typically, Monday-Friday within the range of 8:00AM-5:00PM. Some nights, weekend work may be required.
First Review Deadline
This position will remain open until filled.
Typical Activities
Under minimal supervision of the SBDC Director, the Call Center Representative will work independently to:
  • Maintain MIS and EDMIS System and act as technical support for Centers.
  • Respond swiftly and courteously to all potential customer phone inquiries.
  • Conducting inbound and outbound customer service calls.
  • Communicate effectively, in writing, verbally, and via telephone, with all levels of personnel and clients.
  • Fulfills requests by clarifying desired information, scheduling appointments, and forwarding other service requests.
  • Documenting details of all calls and customer interactions.
  • Rescheduling or canceling meetings in a timeous manner.
  • Collaborate with the intake manager and other team members to improve customer service and handle high call volumes.
  • Collect pertinent information from clients such as addresses, phone numbers, business status information and demographics.
  • Responds to 30-50 calls per day.
  • Educate clients on programs and other service offerings.
  • Managing multiple systems and programs simultaneously.
  • Other duties as assigned.
  • Some travel required for training outreach offices and conferences within the two counties.

Minimum Qualifications
  • Education: High School Diploma.
  • Experience: 1 Year General Office Experience
  • Other:
    • Required computer skills to perform job, include Google Docs, Microsoft Office,
      PowerPoint, Windows, Constant Contact, Zoom, Canva, social media.
    • Excellent organizational, time management, interpersonal skills, and telephone etiquette.
    • Excellent oral and written communication skills, including ability to give public presentations.
    • Ability to learn new program and service offerings quickly and discuss options and features in detail.
    • Ability to independently handle multiple work unit priorities and projects.
    • Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.

Benefits Include:
  • Sick pay accruals.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.

EQUAL OPPORTUNITY EMPLOYER
University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.
To view the UEC Affirmative Action Program, please contact UEC Human Resources at UEC-HR@csusb.edu Monday through Friday between the hours of 8:00am and 5:00pm.
As an equal opportunity employer, University Enterprises Corporation at CSUSB (UEC) is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by contacting UEC's Human Resources Manager at UEC-HR@csusb.edu.
EEO AA Policy Statement
Employment of Individuals with Disabilities and Protected Veterans
Supplemental Information
UEC is an EOE - Minority/Female/Disability/Veterans. This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation to include a criminal history check prior to appointment.
Advertised: Feb 19 2026 Pacific Standard Time
Applications close:
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What California State University employees say

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About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US

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