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Part Time Inbound Call Center Jobs in California

Highlands Energy

Bilingual Call Center Rep

Fresno, CA

$18 - $22/hr

PART TIME POSITION: Monday - Friday 1:pm - 5:pm WAGES: $18/hour + Commission The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and ...

Highlands Energy

Bilingual Call Center Associate

Fresno, CA

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

PART TIME POSITION: Monday - Friday 12:pm - 5:pm The Bilingual Call Center Sales Associate plays a crucial role in our company by connecting with residential owners and renters to inform them about ...

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Part Time Inbound Call Center information

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How much do part time inbound call center jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time inbound call center in California is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced by part time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.

What are the key skills and qualifications needed to thrive as a part time inbound call center representative?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are the most commonly searched types of Inbound Call Center jobs in California?

The most popular types of Inbound Call Center jobs in California are:

Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in California as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,579 per year, or $17.1 per hour.

Call Center/Outreach Center Coordinator

Parent Education Bridge for Student Achievement Foundation

Burbank, CA • On-site

$18 - $22/hr

Part-time

Retirement

Re-posted 17 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Opportunity for advancement
  • Training & development

Job Summary
We are seeking a friendly and professional Call Center Representative to join our team in the City of Burbank, CA.
In this role, you will take inbound and outbound calls, communicate with customers to identify their needs, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.
Responsibilities
  • Receive inbound calls and place outbound calls
  • Identify the reason for the customer's call, collect relevant information, and provide solutions
  • Refer to premade scripts for a variety of customer service topics
  • Upsell products and services when appropriate
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Document all customer interactions
  • Attend trainings to maintain up-to-date skills and knowledge

Qualifications
  • High school diploma/GED
  • Previous experience as a Call Center Representative or in a similar role is preferred
  • Excellent phone and verbal communication skills
  • Understanding of active listening techniques
  • Familiarity with Customer Relationship Management (CRM) programs
  • Ability to work well under pressure
  • Highly organized with the ability to prioritize projects and manage time effectively

Compensation: $18.00 - $22.00 per hour
Parent Education Bridge for Student Achievement Foundation
PEBSAF Family Academy: Empowering Parents, Nurturing Success
Driven by a deep commitment to community service and quality parent education, PEBSAF Family Academy emerged in 2007, founded by a dedicated group of parents, educators, and school counselors. Recognizing the profound impact of parental involvement in a child's educational journey, PEBSAF has made it its mission to bridge the gap between home and school, empowering parents with the knowledge and skills they need to actively support their children's learning.
Inspired by the groundbreaking work of Joyce Epstein, a renowned expert in family engagement, PEBSAF's comprehensive virtual parent workshops provide a wealth of resources and guidance on a wide range of topics, from effective communication strategies to homework support and navigating the school curriculum. Through interactive and engaging sessions, PEBSAF has transformed the lives of thousands of families across the United States, empowering them to play an integral role in their children's academic success.
Research has consistently demonstrated the positive correlation between parental involvement and student achievement. A study based on data from the National Educational Longitudinal Study involving over 10,000 12th graders revealed that students whose parents actively promoted academic achievement scored significantly better on standardized tests. These involved parents engaged in regular communication with teachers, attended school events, and discussed academic progress with their children. The impact of parental involvement far outweighed other social factors at school, such as extracurricular activities, school climate, and teacher morale.
PEBSAF understands the financial constraints faced by schools and offers a cost-effective flat-fee-for-service model, eliminating hidden costs and budget overruns. This commitment to affordability, coupled with the avoidance of per-parent charges or unnecessary annual licenses, ensures that PEBSAF's programs are accessible to all, regardless of school size or budget.
Whether your school seeks a single workshop or a comprehensive series, PEBSAF Family Academy is ready to collaborate with you, tailoring our programs to meet your specific needs and budget.
Our team of experienced educators is dedicated to providing the highest quality parent education, empowering families and transforming schools into thriving learning environments where every child can reach their full potential.
OUR COMMITMENT
  • Create a community where families take an active role in the education and future of their children.
  • Reduce homelessness by helping increase the number of students who graduate with a bachelor's degree or higher.
  • College success for low-income, minority, and English language learners students.

OUR MISSION
  • Help families thrive by empowering parents with quality education and community resources to help their children thrive and reach their full potential.
  • Address disparities in student achievement, college readiness, and increase the number of students who graduate from a college or university.
  • Provide schools with an effective and affordable family educational program that builds relationships and collaboration in the community.
  • We collaborate with other community-based organizations with a track record of serving the community. Our partners for student success provide education and resources for families in the community.
Careers
Make a Meaningful Impact on Families
Embrace your passion for education and join our growing organization of Parent Educators who are revolutionizing family engagement through innovation and creativity.
Make a meaningful difference in the lives of families.

Apply