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Part Time Inbound Call Center Jobs in California

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$12

$17

$22

How much do part time inbound call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for part time inbound call center in California is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.03 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Inbound Call Center Representative, and why are they important?

To thrive as a Part Time Inbound Call Center Representative, you need strong verbal communication, active listening skills, and basic computer proficiency, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is typically required. Patience, problem-solving ability, and a positive attitude help you stand out by ensuring effective and empathetic customer interactions. These skills and qualities are crucial for delivering excellent customer service, resolving issues efficiently, and maintaining customer satisfaction in a busy call center environment.

What are some common challenges faced by part-time inbound call center representatives, and how are they typically addressed?

Part-time inbound call center representatives often face challenges such as managing high call volumes during peak hours, adapting quickly to changing scripts or procedures, and maintaining customer satisfaction within limited shift durations. To address these challenges, many call centers provide comprehensive training, ongoing coaching, and clear performance metrics. Additionally, most teams use collaborative tools and have supervisors readily available to offer support and feedback, helping representatives stay engaged and effective even with part-time schedules.

What is a part time inbound call center job?

A part time inbound call center job involves answering incoming calls from customers on behalf of a company. Employees in this role typically assist with customer inquiries, provide product or service information, and resolve issues or complaints. The 'part time' aspect means that the work schedule requires fewer hours per week than a full-time position, making it suitable for students, parents, or anyone needing flexible hours. These jobs often require good communication skills and the ability to handle customer concerns professionally. Training is usually provided to familiarize employees with the company’s procedures and systems.
What are the most commonly searched types of Inbound Call Center jobs in California? The most popular types of Inbound Call Center jobs in California are:
What cities in California are hiring for Part Time Inbound Call Center jobs? Cities in California with the most Part Time Inbound Call Center job openings:
Part Time Inbound Call Center jobs near you
Infographic showing various Part Time Inbound Call Center job openings in California as of May 2026, with employment types broken down into 38% Full Time, 60% Part Time, and 2% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $35,579 per year, or $17.1 per hour.
Member Contact Center Representative I

Member Contact Center Representative I

LBS Financial Credit Union

Westminster, CA • On-site

$20 - $22/hr

Part-time

Retirement, PTO

Posted 3 days ago

Job description

Are you a friendly and service-oriented professional with excellent communication skills? Do you excel at multitasking and problem solving?

We’d like to welcome a Call Center Representative (Member Contact Center Representative I) responsible for servicing our members’ needs by providing friendly, prompt, and efficient service to our Member-owners over the phone or online.

REQUIREMENTS & RESPONSIBILITIES

  • Provide support and information to the Credit Union’s current and potential members.
  • Responsible for managing large amounts of inbound and outbound calls with a smile in your voice.
  • Accurately perform transactions, provide information, and conduct account maintenance and research, while providing the highest level of service.
  • Maintain a friendly and positive composure in all levels of communications.
  • Respond to callers regarding all Credit Union products and services inquiries over the phone.
  • With direction from leadership, use sound judgement while balancing Membership loyalty with a dedicated focus on protecting Credit Union assets.

Note: LBS Financial is normally open for business Monday – Saturday. Your individual department needs may vary and you will be provided a specific work schedule based on business needs. In order to accommodate the needs of our Membership, it may be necessary to adjust individual work schedules to meet the needs of the department and our Membership.

EDUCATION & EXPERIENCE PREREQUISITES

  • High School graduate or equivalent.
  • Pleasant personality and phone voice, including excellent telephone manners and technique.
  • Ability to learn quickly.
  • Ability to use online computer terminal and standard office equipment.
  • Ability to multitask.
  • Ability to retain simple and complex Credit Union policies and procedures.
  • Call Center experience preferred.
  • Customer service experience preferred.

BENEFITS & TOTAL REWARDS

  • Critical Illness, Accident Insurance, and Hospital Indemnity
  • Healthiest You Teladoc Services
  • Employee Assistance Program
  • PTO and Sick Time
  • 401(k) and Roth(k) Retirement Plans
  • Opportunity to qualify for fully funded Pension Plan
  • Educational Reimbursement
  • Paid Volunteer hours
  • Loan discounts and free branch services
  • Discount entertainment, movie tickets, travel, car rentals, and much more
  • Wellness Benefits starts 1st of the month following 30 days of employment

PAY RANGE

In accordance with California’s Pay Transparency Act, the expected salary range for this position is between:

$20.00 - $22.00

Actual pay will be determined based on a candidate’s specific qualifications, including their knowledge, skills, education and experience, internal equity consideration, as well as other job-related factors permitted by law.

External Candidates: As part of our screening process, LBS Financial conducts background investigations on candidates who are extended an offer and who agree and authorize us to do so. This investigation will include:

  • Employment Verifications - Employment Dates & Job Titles
  • Credit Report
  • Criminal Records Search
  • Social Security Search
  • Governmental Registries Search

Additionally, candidates must be eligible to be bonded through a fidelity bond to cover employee loss and risk.

Internal Candidates: As an Employer of Choice, LBS Financial strives to support our employees’ career growth and encourage employees to apply for job opportunities for which they believe they are qualified. The Credit Union may interview outside as well as internal candidates.

For additional information about our Credit Union and to apply for this opportunity, please visit our website at www.lbsfcu.org/careers. Equal Opportunity Employer.


Open Monday-Friday 8:30am-6:00pm,
Saturday 9:00-2:00pm (Required)
29 hour a week or fewer