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Part Time Home Inbound Call Center Jobs in Texas

AWL

Contact Center Representative - Work From Home

Austin, TX · On-site +1

$17.50 - $22.75/hr

You will be working Part Time as part of a virtual team , interfacing with other team members as we ... Engage in inbound and outbound calls with consumers looking to compare insurance rates. Ask ...

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All JobsHome Inbound Call Center JobsPart Time Home Inbound Call Center JobsPart Time Home Inbound Call Center Jobs in Texas

Part Time Home Inbound Call Center information

What is the difference between Part Time Home Inbound Call Center vs Part Time Remote Customer Service Representative?

AspectPart Time Home Inbound Call CenterPart Time Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, quiet environment with internet accessHome-based, often with flexible hours and internet access
Employer & Industry UsageCall centers, telecommunication companies, service providersRetail, e-commerce, healthcare, and various service industries

Both roles involve assisting customers remotely from home, requiring similar credentials and a quiet work environment. The main difference lies in the industry focus and specific job functions, with inbound call centers typically handling customer inquiries for specific companies, while customer service representatives may work across various sectors.

What are the most commonly searched types of Home Inbound Call Center jobs in Texas? The most popular types of Home Inbound Call Center jobs in Texas are:
What cities in Texas are hiring for Part Time Home Inbound Call Center jobs? Cities in Texas with the most Part Time Home Inbound Call Center job openings:
Part Time Home Inbound Call Center jobs near you
Clinical Call Center Representative - Dallas, TX

Clinical Call Center Representative - Dallas, TX

Fortrea

Dallas, TX • On-site

$15.75 - $19.75/hr

Part-time

Posted 20 days ago

Fortrea rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

47th of 59 rated research

Job description

Fortrea is hiring for Call Center Representatives to recruit volunteer participants for our Phase 1 normal healthy volunteer studies.

We have full-time, part-time and on-call positions available. It may vary depending on current needs.

Training is on-site in our Dallas clinic for 4 weeks Monday - Friday from 8am-5pm CDT.

Job Overview:

Responsible for handling all public inquiries pertaining to study participation. Schedules screening appointments for qualified participants.

    Summary of Responsibilities:

    • Receiving and placing calls from and to potential study participants.
    • Enter medical history and demographic information from potential study participants into computerized database.
    • Communicate study information to potential participants.
    • Phone screen participants according to the scripts provided for each study.
    • Schedule screening appointments for potentially qualified participants.
    • Confirm screening appointments.
    • Make recommendations for process improvement.
    • May respond to all inquiries from participants from the Fortrea CRU email account.
    • Liaison with screening department in coordinating all necessary screening information needed for recruitment.
    • Performs other related duties as assigned.

    Qualifications (Minimum Required):

    • Required: USA HS Diploma or equivalent

    Experience (Minimum Required):

    • Required: USA 1-2 years in customer service or call center. Knowledge of medical terminology preferred.

    Physical Demands/Work Environment:

    • Regularly required to sit.
    • Must have excellent communication skills; bilingual in Spanish is a plus
    • Must have excellent computer skills.
    • Must be able to work a flexible schedule including evenings and weekends.

    #LI-ML1

    Learn more about our EEO & Accommodations request here.

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