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Part Time Home Inbound Call Center Jobs in Austin, TX

AWL

Contact Center Representative - Work From Home

Austin, TX · On-site +1

$17.50 - $22.75/hr

You will be working Part Time as part of a virtual team , interfacing with other team members as we ... Engage in inbound and outbound calls with consumers looking to compare insurance rates. Ask ...

ALL WEB LEADS INC

Contact Center Representative

Austin, TX · Remote

$16.75 - $21.75/hr

... home. There is NO insurance license required because you are not selling ... You will be working Part Time as part of a virtual team , interfacing with other team members as we ...

Home Instead

In Home Caregiver

Marble Falls, TX · On-site

$12 - $15.25/hr

Enjoy a supportive work environment with part-time positions available in Burnet County and ... For job related questions please call the franchise office at 512-234-4050.

Home Consignment Center

Sales Part Time

Austin, TX · On-site

$17 - $18/hr

Job Type Part-time Description Home Consignment Center is an exciting and fun place to work! We are one of the largest consignment stores in the area of fine furniture, rugs, lighting, decor, and ...

Home Consignment Center

Sales Part Time

Austin, TX · On-site

$17 - $18/hr

Description: Home Consignment Center is an exciting and fun place to work! We are one of the ... Employees enjoy a fun atmosphere, so if you are looking for part time or full-time availability ...

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All JobsHome Inbound Call Center JobsPart Time Home Inbound Call Center JobsPart Time Home Inbound Call Center Jobs in Austin, TX

Part Time Home Inbound Call Center information

See Austin, TX salary details

$12

$17

$22

How much do part time home inbound call center jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for part time home inbound call center in Austin, TX is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Part Time Home Inbound Call Center vs Part Time Remote Customer Service Representative?

AspectPart Time Home Inbound Call CenterPart Time Remote Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, quiet environment with internet accessHome-based, often with flexible hours and internet access
Employer & Industry UsageCall centers, telecommunication companies, service providersRetail, e-commerce, healthcare, and various service industries

Both roles involve assisting customers remotely from home, requiring similar credentials and a quiet work environment. The main difference lies in the industry focus and specific job functions, with inbound call centers typically handling customer inquiries for specific companies, while customer service representatives may work across various sectors.

What are the most commonly searched types of Home Inbound Call Center jobs in Austin, TX? The most popular types of Home Inbound Call Center jobs in Austin, TX are:
What cities near Austin, TX are hiring for Part Time Home Inbound Call Center jobs? Cities near Austin, TX with the most Part Time Home Inbound Call Center job openings:
Part Time Home Inbound Call Center jobs near you
Customer Service Rep (Part-Time)

Customer Service Rep (Part-Time)

PGW Auto Glass

Austin, TX • On-site

$23/hr

Part-time

Retirement

Posted 6 days ago

PGW Auto Glass rating

4.9

Company rating: 4.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

383rd of 399 rated retail wholesalers

Job description

Job Summary: This role involves handling inbound and outbound customer interactions to ensure accurate scheduling, billing, and service resolution. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to delivering excellent customer service. 

In this role, you will manage customer inquiries, orders, complaints, troubleshooting, and returns while working closely with distribution centers, third-party carriers, and suppliers to resolve issues efficiently in a fast paced, team-oriented environment.  

Key Responsibilities & Duties:   

This position is part-time.

  • Respond to inbound customer calls and emails regarding price quotes, orders, scheduling, billing, and service inquiries.
  • Provide professional and efficient customer service while maintaining a high level of courtesy and accuracy. 
  • Troubleshoot and resolve customer complaints, including shipping issues, product concerns, and service discrepancies. 
  • Facilitate returns and coordinate with distribution centers and suppliers to ensure accurate processing. 
  • Maintain accurate documentation of customer interactions, issues, and resolutions using CRM software. 
  • Follow up with customers throughout the resolution process to ensure satisfaction. 
  • Route calls to the appropriate department when necessary, ensuring a seamless customer experience. 
  • Assist in generating sales and upselling opportunities based on inbound customer inquiries. 
  • Stay knowledgeable about product inventory, ADAS systems, and calibration processes to provide accurate information to customers. 
  • Ensure consistent communication between the company and customers to foster strong relationships. 
  • Perform data entry, process cancellations, credits, and invoicing as needed. 
  • Support additional call center functions and assume other duties as assigned. 

 Qualifications & Skills:  

  • Strong verbal and written communication skills with the ability to convey information clearly and professionally. 

  • Previous customer service experience in a call center environment. 

  • Bilingual in English & Spanish is a plus. 

  • Ability to multi-task in a fast-paced, high-volume environment. 

  • Strong problem-solving and conflict resolution skills. 

  • Attention to detail and ability to work under frequent interruptions. 

  • Experience using CRM systems and data entry tools. 

  • Sound knowledge of customer service principles and best practices. 

  • Ability to work independently and as part of a team. 

  • High School diploma or equivalent required. 

 Work Environment & Physical Requirements:  

  • Work is primarily sedentary; must be able to sit for extended periods while using a computer, keyboard, and mouse. 

  • Occasional lifting and moving up to 50 lbs. may be . 

  • Fast-paced environment with frequent customer interactions and problem resolution. 

 Benefits & Compensation:  

  • 401(k) with company match  

Compensation:  $23.00/hour

Hours:  12 p.m. to 5:00 p.m. with 2 Saturdays a month 9:00 a.m. to 12:00 p.m.

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