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Part Time Helpdesk Jobs in Rochester, MN (NOW HIRING)

Renning's Flowers

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Part-Time Retail Sales Consultant

Rochester, MN · On-site

$15/hr

Our employees interact daily with customers to help them celebrate special occasions, convey well ... Commensurate with experience and industry standards Job Type: Part-time Benefits: * Employee ...

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$12

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$34

How much do part time helpdesk jobs pay per hour?

As of May 29, 2026, the average hourly pay for part time helpdesk in Rochester, MN is $23.53, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Helpdesk, and why are they important?

To thrive as a Part Time Helpdesk, you need basic IT knowledge, troubleshooting skills, and usually a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you stand out when assisting users. These skills are essential for efficiently resolving technical issues and ensuring user satisfaction in a support-driven environment.

What are some common challenges faced by part-time helpdesk staff, and how can they be managed?

Part-time helpdesk staff often face challenges such as quickly adapting to changing systems, managing high volumes of support requests during busy periods, and staying updated with the latest company processes despite limited hours. To manage these challenges, it’s important to maintain clear communication with full-time team members, participate in regular training sessions, and utilize comprehensive documentation. Being proactive in seeking clarification and feedback can also help part-time helpdesk staff stay effective and connected with the broader support team.

What are part time helpdesk jobs?

Part time helpdesk jobs involve providing technical support and assistance to customers or employees, usually over the phone, email, or chat, but on a part-time schedule. These roles typically include troubleshooting hardware or software issues, answering questions about company products or services, and escalating more complex problems to higher-level support staff. Part time helpdesk positions are ideal for those who want a flexible work schedule while gaining valuable IT or customer service experience.

Are help desk jobs still in demand?

Help desk jobs remain in demand as organizations continue to require technical support for hardware, software, and network issues. These roles often require strong communication skills and familiarity with ticketing systems, and demand is driven by ongoing technology adoption and digital transformation across industries.
What are the most commonly searched types of Helpdesk jobs in Rochester, MN? The most popular types of Helpdesk jobs in Rochester, MN are:
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What job categories do people searching Part Time Helpdesk jobs in Rochester, MN look for? The top searched job categories for Part Time Helpdesk jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Part Time Helpdesk jobs? Cities near Rochester, MN with the most Part Time Helpdesk job openings:
Part Time Helpdesk jobs near you

Part Time Customer Service - Johnson Agency Farmers Insurance

Joanna Johnson Farmers Insurance

Rochester, MN • On-site

$18 - $25/hr

Part-time

Posted 27 days ago

Job description

Put your skills to better use. Johnson Agency with Farmers Insurance in Rochester, Minnesota. We are looking for a friendly and experienced individual to join our team as a Part-Time Customer Service Representative. In this role, your main job will be to talk and connect with our customers, helping them with their basic insurance changes and billing. It is important to build a good relationship with them so that they feel comfortable and valued. You will also follow up with customers to make sure they are happy with our services, addressing any questions or concerns they may have.

This position is perfect for someone who enjoys helping others to make sure their needs are met. If you have experience, or are interested in the insurance industry and are ready to provide excellent customer service, we would love to have you on our team!

Join us and help create a great experience for our customers!

This position is being offered as limited part time hours, up to 10-20 per week. Flexible work schedule is available and this position could lead to more hours in the future for the right individual.

Apply today!



Benefits

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Appreciation lunches

Home and Work Balance

Paid Holidays

Monthly Bonus opportunities

Buisness Casual Attire

No weekend, evenings or holidays

Career Growth Opportunities


Responsibilities
  • Process customer policy change requests.
  • Handle incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Return phone and text messages promptly.
  • Be outstanding at relationship building.
  • Work independently and as part of a team.
  • Assist clients with billing and coverage questions
  • Gathers information needed to provide quotes for clients

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Professional phone etiquette.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Background check is required, no individuals with felony records
  • A Property & Casualty insurance license is preferred, must obtain within 60 days of hiring, license assistance available.