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Part Time Helpdesk Support Jobs in Baltimore, MD

CRi

Community Support Specialist Associate

Baltimore, MD · On-site

$19.50 - $20.50/hr

Flexible | Part-time (20 hours/week per County) or Full-time (up to 40 hours/week) Pay Rate: $20.50 ... Support our mission of helping individuals live self-directed, meaningful lives with dignity and ...

Five Below

Support Lead Part Time- 202

Rosedale, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

Five Below

Support Lead Part time- 255

Baltimore, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

Five Below

Support Lead Part Time- 8262

Aberdeen, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

Five Below

Support Lead Part Time- 202

Rosedale, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

Five Below

Support Lead- Part Time 8229

Essex, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

Five Below

Support Lead Part Time- 254

Towson, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

Five Below

Support Lead Part Time 229

Cockeysville, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. Drives store sales and ...

Five Below

Support Lead Part Time- 8262

Aberdeen, MD · On-site

$16/hr

Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance. * Drives store sales and ...

Lids

Part-Time Sales Help

Baltimore, MD

$31K - $58K/yr

Support and follow all LIDS retail policies, procedures and principles. * Perform other assigned tasks. Job Required Knowledge & Skills * Strong interpersonal skills and the ability to communicate ...

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All JobsHelpdesk Support JobsPart Time Helpdesk Support JobsPart Time Helpdesk Support Jobs in Baltimore, MD

Part Time Helpdesk Support information

See Baltimore, MD salary details

$12

$23

$33

How much do part time helpdesk support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for part time helpdesk support in Baltimore, MD is $23.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.82 per hour, depending on experience, location, and employer.

What is part time helpdesk support?

Part time helpdesk support jobs involve assisting customers or employees with technical issues related to computer systems, software, hardware, or network connectivity on a part-time basis. Responsibilities typically include answering support tickets, troubleshooting problems, providing instructions, and escalating complex issues to higher-level technicians. These roles are common in IT departments across various industries and are ideal for individuals seeking flexible work hours or balancing other commitments. Part time helpdesk support staff often communicate via phone, email, or chat, and require strong problem-solving and communication skills.

What are the key skills and qualifications needed to thrive as a part time helpdesk support?

To thrive as a Part Time Helpdesk Support, you need a solid understanding of computer systems, troubleshooting techniques, and basic networking, often supported by relevant coursework or certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and manage multiple requests. These skills and qualities ensure quick issue resolution, high customer satisfaction, and smooth IT operations.

What are some common challenges faced by part time helpdesk support staff, and how can they be managed effectively?

Part-time helpdesk support staff often face the challenge of staying up-to-date with ongoing issues and updates due to their limited hours. Effective communication with full-time team members and using detailed ticketing systems can help bridge this gap. Additionally, managing high call volumes during peak periods may require strong organizational skills and prioritization. Regular training and clear documentation also help part-time staff stay informed and provide consistent support.

What is the difference between Part Time Helpdesk Support vs Part Time IT Support?

AspectPart Time Helpdesk SupportPart Time IT Support
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more specialized depending on role
Work EnvironmentHelpdesk desks, remote support, customer-facingTechnical environments, server rooms, remote troubleshooting
Employer UsageCustomer service, internal support teamsIT departments, managed service providers
Search & Comparison IntentFocus on user support, troubleshooting, customer interactionTechnical problem-solving, system maintenance

Part Time Helpdesk Support primarily involves assisting users with technical issues, often in customer service or internal support roles. Part Time IT Support may include broader technical tasks like system maintenance and network troubleshooting. Both roles require similar certifications and work environments, but their focus and daily tasks differ slightly.

What are the most commonly searched types of Helpdesk Support jobs in Baltimore, MD?

The most popular types of Helpdesk Support jobs in Baltimore, MD are:

What cities near Baltimore, MD are hiring for Part Time Helpdesk Support jobs?

Cities near Baltimore, MD with the most Part Time Helpdesk Support job openings:

Part Time Helpdesk Support jobs near you
Infographic showing various Part Time Helpdesk Support job openings in Baltimore, MD as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,847 per year, or $23 per hour.

Residential Program - Direct Support Professional (Part Time)

THE ARC CARROLL COUNTY INC

Westminster, MD • On-site

$19.68/hr

Part-time

Retirement

Re-posted 27 days ago

Job description

Description

Westminster, MD or Taneytown, MD

$19.68/hour + $2.00 weekend differential

Are you looking to make a real difference? The Arc Carroll County is hiring compassionate and dependable Direct Support Professionals (DSPs) to support adults with intellectual and developmental disabilities in a small residential home setting.


Available Shifts:

  • Weekends: Saturday and Sundays in both Taneytown and Westminster
  • Weekend nights starting at 3:00 until 10:00 or 11:00PM
  • Limited awake over night shifts available. 

What You'll Do:

  • Support individuals in a community living residential home
  • Create and implement innovative, engaging, and meaningful daily routines and activities
  • Assist with meal planning, cooking, laundry, and light housekeeping
  • Provide personal care, medication administration, and mobility support as needed
  • Provide transportation and support community access
  • Promote independence, choice, and self-advocacy
  • Maintain a safe, supportive, and inclusive home environment
  • Complete required documentation and follow agency and state guidelines

Pay & Benefits:

  • $19.68/hour + $2.00 weekend differential
  • Paid Sick Time
  • 403(b) retirement plan (eligible upon hire)
  • Employee Assistance & Wellness Programs
  • Credit Union membership
  • No experience required - paid training provided!
  • DSP certification program with potential bonuses of $1,000-$1,500 in your first year and annually thereafter

Requirements

  • 18+ years old
  • High school diploma or GED
  • Valid U.S. driver's license that has not been suspended or revoked
  • Ability to pass background, drug, and driving record checks
  • Computer and keyboarding skills
  • Ability to complete required training courses, including CPR, First Aid, Med Tech Certification, and other DDA-mandated training
  • Ability to lift and manipulate up to 50 lbs frequently and assist with transfers
  • Ability to stand for extended periods and perform frequent bending, stooping, reaching, pulling, and pushing
  • Ability to assist with wheelchair handling, transfers, and securing individuals safely in vehicles

Help create a supportive home where people can thrive-apply today!

Apply