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Part Time Help Desk Jobs in Houston, TX (NOW HIRING)

City of Deer Park, TX

Part-Time IT Clerk

Deer Park, TX · On-site

$16.50 - $20.70/hr

Answering the IT Help Desk phone line and walk-up requests, creating work orders, and either ... Part-Time & Temporary Employees are eligible to become members of the Deer Park Credit Union and ...

Erickson

Front Desk Associate- Part Time

Houston, TX · On-site

$15/hr

... community, helping residents, visitors, family members, and candidates feel comfortable ... This is a part time position: Monday-Friday 9am-3pm What we offer: * A culture of diversity ...

CCMC

Front Desk Associate - PT

Cypress, TX · On-site

$12 - $15.50/hr

Are you a customer service aficionado who loves helping people? Are you looking for a company where ... As a part-time employee, you may be eligible to accrue paid sick leave in accordance with ...

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All JobsHelp Desk JobsPart Time Help Desk JobsPart Time Help Desk Jobs in Houston, TX

Part Time Help Desk information

See Houston, TX salary details

$9

$19

$31

How much do part time help desk jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for part time help desk in Houston, TX is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a part time help desk professional, and why are they important?

To thrive as a Part Time Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and often an associate degree or relevant IT certifications like CompTIA A+. Familiarity with ticketing systems, remote support tools, and common operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely and accurate technical support, leading to higher user satisfaction and efficient IT operations.

What are some common challenges faced by part-time help desk staff, and how can they effectively manage them?

Part-time help desk staff often face challenges such as balancing fluctuating workloads, quickly adapting to rapidly changing technical issues, and staying updated on company processes with limited hours. Effective time management, proactive communication with full-time team members, and leveraging knowledge bases can help overcome these hurdles. Additionally, maintaining detailed notes and regularly participating in team meetings or training sessions, even on a flexible schedule, can ensure continuity and provide better support to end-users.

What is the difference between Part Time Help Desk vs Part Time IT Support Specialist?

AspectPart Time Help DeskPart Time IT Support Specialist
CredentialsBasic certifications like CompTIA A+ often preferredSimilar certifications, sometimes more advanced or specialized
Work EnvironmentOffice or remote, customer-facingOffice, remote, or on-site, technical troubleshooting
Employer UsageHelp desk teams, MSPs, corporate ITIT departments, service providers, tech companies
Search & Comparison IntentYesYes

Both roles involve technical support, troubleshooting, and customer service. The Part Time Help Desk typically focuses on basic user issues and ticket management, while the Part Time IT Support Specialist may handle more complex technical problems and system maintenance. The roles often overlap but differ in technical depth and scope.

What is a part time help desk job?

Part time help desk jobs involve providing technical support and assistance to customers or employees, but on a reduced hours schedule compared to full-time positions. Individuals in these roles help troubleshoot and resolve issues related to computers, software, networks, or other technology, either over the phone, via email, or in person. Part time help desk positions are ideal for students, those seeking flexible work, or individuals balancing other commitments. They require good communication skills, basic technical proficiency, and a customer-oriented attitude.

What are the most commonly searched types of Help Desk jobs in Houston, TX?

The most popular types of Help Desk jobs in Houston, TX are:

What cities near Houston, TX are hiring for Part Time Help Desk jobs?

Cities near Houston, TX with the most Part Time Help Desk job openings:

Part Time Help Desk jobs near you
Infographic showing various Part Time Help Desk job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,404 per year, or $19.9 per hour.

IT Intern Help Desk

PRIMEWAY FEDERAL CREDIT UNION

Houston, TX • On-site

Part-time, Internship

Posted 16 hours ago

Posted today

Job description

IT Intern Help Desk Department: Information Technology Reports To VP of IT
Employment Status: Part-Time Classification: Non-Exempt

Position Summary:

The Help Desk's role is to provide technical assistance and support related to computer systems, hardware, and software. They are responsible for answering queriesand addressing system and user issues in a timely and professional manner. Helpdesk support works with the IT team, often interacting with systems and users across the company. The Help Desk person will be able to troubleshoot customer issues and resolve tickets opened bycustomers.

Responsibilities:

  • Responsible for the first line of technical support for all credit union-supported hardware and software
  • Ensures printers, workstations, and desktop software are maintained and upgraded with the latest patches while performing system troubleshooting
  • Responsible for onboarding new users to Active Directory, emails in Office 365, and creating login in different applications
  • Responsible for deactivating users who have been terminated from the network and different applications
  • Ensures printers, workstations, and desktop software are maintained and upgraded with the latest patches while performing system troubleshooting
  • Ensure all calls are logged and detailed in the incident Management ticketing system
  • Monitor Service Desk incident queue, providing the appropriate categorization and responding within SLA
  • Assist Virtual desktop Admin and Server admin with their projects
  • Direct unresolved issues to next-level support
  • Create and improve procedures by writing and maintaining documentation.
  • Understand and comply with security support policies and procedures
  • Willing to learn new technologies.
  • Be available for Saturday Rotational On-call
  • Position hours are from 9-2

Knowledge and Skills

  • Proficient knowledge of Microsoft Windows 10
  • Must have a basic knowledge of Office 365
  • Experience with Microsoft Office
  • Must have basic knowledge of Active Directory
  • Possesses problem-solving capabilities
  • Knowledge of the principles, methods, and techniques used in PC support
  • Must be a team player as well as taking work individually
  • Must have good Phone and customer service skills

Abilities

  • Ability to communicate orally and written in a professional manner
  • Able to document project and other processes
  • Ability to apply technical standards, principles, theories and techniques
  • Handles highly confidential information/material
  • Able to organize, coordinate, and direct projects.
  • Must be able to work independently and as a team member.
  • Proven experience as a help desk technician or other customer support role
  • Tech savvy with working knowledge of office automation products, databases, and remote control
  • Good understanding of computer systems, mobile devices, and other tech products
  • Ability to diagnose and resolve basic technical issues

Education and Experience

  • High school education
  • Participating in Houston Community College Co-op Program

ADA Requirements

Perform primarily sedentary work with limited physical exertion and occasional lifting up to 5 lbs. Must be capable of climbing/descending stairs in emergencies. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on a computer for an average of 6-8 hours per day. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.

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