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Part Time Email Customer Support Jobs in Raleigh, NC

bibliu

Sales Support - Keyholder

Raleigh, NC · On-site

$14.50/hr

... Type: Part-time, Permanent Rate of Pay: $14.50 per hour Working hours: 25 hours per week About ... Support customers in person, via phone and email * Manage and fulfil customer orders Textbook ...

bibliu

Sales Support - Keyholder

Raleigh, NC · On-site

$14.50/hr

... Type: Part-time, Permanent Rate of Pay: $14.50 per hour Working hours: 25 hours per week About ... Support customers in person, via phone and email * Manage and fulfil customer orders Textbook ...

PeakMade Real Estate

Part-Time Leasing Consultant

Raleigh, NC · On-site

$16 - $19/hr

Maintain CRM accuracy and prospect data * Support office presentation and model readiness * Assist ... Strong follow-up discipline with evidence of multi-touch outreach (calls, emails, texts) * Achieve ...

PeakMade Real Estate

Part-Time Leasing Consultant

Raleigh, NC · On-site

$16 - $19/hr

Maintain CRM accuracy and prospect data * Support office presentation and model readiness * Assist ... Strong follow-up discipline with evidence of multi-touch outreach (calls, emails, texts) * Achieve ...

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All JobsEmail Customer Support JobsPart Time Email Customer Support JobsPart Time Email Customer Support Jobs in Raleigh, NC

Part Time Email Customer Support information

See Raleigh, NC salary details

$10

$22

$55

How much do part time email customer support jobs pay per hour?

As of Jun 17, 2026, the average hourly pay for part time email customer support in Raleigh, NC is $22.52, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Part Time Email Customer Support vs Part Time Chat Customer Support?

AspectPart Time Email Customer SupportPart Time Chat Customer Support
Communication MethodResponds via email, written communicationResponds via live chat, real-time text
Work EnvironmentTypically remote, independent workRemote or on-site, often multitasking
Required SkillsExcellent written communication, patienceFast typing, quick thinking, multitasking
Common UsageCustomer inquiries, support ticketsImmediate assistance, troubleshooting

While both roles involve assisting customers, Part Time Email Customer Support focuses on written responses via email, suitable for detailed, asynchronous communication. Part Time Chat Customer Support involves real-time text interactions, requiring quick responses and multitasking skills. The choice depends on your preferred communication style and work environment.

Part Time Email Customer Support jobs near you

Sales Support - Keyholder

bibliu

Raleigh, NC • On-site

$14.50/hr

Part-time

Posted 22 days ago

Job description

Position Title: Sales Support - Keyholder
Location: Wake Tech Community College Campus Store - Perry Hall, 2901 Holston Ln, Raleigh, North Carolina 27610
Contract Type: Part-time, Permanent
Rate of Pay: $14.50 per hour
Working hours: 25 hours per week
About BibliU
BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.
In late 2023, we acquired Texas Book Company (now 'BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!
We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!
Position Overview:
As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across cash registering, customer service, textbook handling, and shipping/receiving support.
This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.
Key Responsibilities
Cash Register
  • Operate the cash register accurately in line with store policies and procedures
  • Check in, price and display supplies and general merchandise
  • Participate in inventory counts and help track stock levels
  • Record price changes and promotions accurately
  • Notify appropriate staff about out-of-stock or defective items
  • Report marketing trends and customer feedback to supervisor
  • Complete and additional duties as assigned

Customer Service
  • Engage customers on the sales floor with information, support, and a positive attitude.
  • Maintain clean, organized, and well-merchandised store displays.
  • Support customers in person, via phone and email
  • Manage and fulfil customer orders

Textbook Department
  • Assist customers in locating and purchasing course materials.
  • Stock and merchandise textbooks to ensure easy access and visual appeal.
  • Support daily upkeep and organization to meet sales and service goals.

Shipping & Receiving
  • Receive and check in incoming merchandise and supplies.
  • Organize back-stock to ensure efficient restocking of the sales floor.
  • Prepare and process outgoing shipments, customer orders, and returns.
  • Must be able to lift up to 40lb unassisted.

Qualifications
  • Retail or customer service experience preferred but not required.
  • Ability to work quickly and accurately in a busy environment.
  • Team-oriented and dependable, with good attention to detail.

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