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Senior DevOps Engineering Specialist

Meeting Room & Workplace Technology Services

Canada Life is seeking a highly motivated Senior DevOps Engineering Specialist - Meeting Room & Workplace Technology Services to help shape the future of workplace collaboration across our enterprise.

In this role, you will be responsible for the engineering, lifecycle management, operational support and continuous improvement of enterprise collaboration technologies, including Microsoft Teams Rooms, audio-visual systems, meeting room infrastructure, digital signage platforms and workplace experience technologies.

You will work closely with Infrastructure & Operations teams, Corporate Properties, technology vendors and business stakeholders to deliver workplace technology solutions that support hybrid work and enhance employee collaboration.

What You Will Do:

• Design, implement and support Microsoft Teams Rooms and related collaboration technologies.
• Develop and maintain enterprise standards for meeting room hardware, displays, cameras, microphones, room controls and collaboration peripherals.
• Evaluate emerging workplace technologies and conduct proof-of-concept assessments.
• Maintain engineering documentation, deployment standards and operational procedures.
• Participate in room assessments, acoustic reviews and workplace modernization initiatives.
• Collaborate with AV integrators and vendors to deliver consistent enterprise solutions.
• Participate in recurring operational reviews of enterprise meeting room services.
• Support service health monitoring, problem management and operational improvements.
• Develop processes and standards that improve service quality and operational efficiency.

• Lead and coordinate workplace technology deployment projects from planning through implementation.
• Support meeting room upgrades, refresh, and new office build initiatives.
• Participate in backlog prioritization, project planning and operational reviews.
• Coordinate implementation activities with internal teams, facilities groups and external partners.

• Build strong working relationships with technology vendors, manufacturers and service providers.
• Coordinate technology evaluations and product demonstrations.
• Participate in technical reviews and solution assessments to support future technology roadmaps.

• Significant experience supporting enterprise collaboration technologies and workplace technology services.
• Experience with Microsoft Teams Rooms and meeting room technologies.
• Knowledge of enterprise audio-visual systems and meeting room design principles.
• Experience working with vendors, manufacturers and implementation partners.
• Strong written and verbal communication skills.
• Ability to create technical documentation, engineering standards and operational procedures.
• Strong troubleshooting and analytical skills.
• Experience coordinating cross-functional technology projects.

• Experience supporting digital signage platforms and display management technologies.
• Experience conducting proof-of-concept evaluations and technology assessments.
• Knowledge of workplace modernization and hybrid collaboration strategies.
• Experience working within enterprise infrastructure and operations environments.
• Experience working with ITSM systems such as ServiceNow.

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The base salary for this position is between $90,000 - $115,000 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We're united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We're looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:  

We're committed to supporting our employees through every stage of their career. Here's what you can expect as a full-time or part-time permanent team member: 

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annually towards education reimbursement. 

• Health & Wellness:Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 

• Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day. 

• Financial Security:Company-matching pension plan,share ownership program and additionalinvestment options. 

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We're committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted. 

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