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Part Time Customer Support Jobs in Oregon (NOW HIRING)

Empire Marketing Strategies

Retail Technician

Portland, OR · On-site

$50K - $55K/yr

Customer Support and Training * Other Administrative Duties * Physical Requirements Core Functions ... * Part-Time Associates: Eligible for our retirement program and access to mental health support ...

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Oregon

Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Oregon? The most popular types of Customer Support jobs in Oregon are:
What cities in Oregon are hiring for Part Time Customer Support jobs? Cities in Oregon with the most Part Time Customer Support job openings:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Customer Experience Lead - Full Time

Burlington Stores

Portland, OR • On-site

$17.80/hr

Part-time

Medical, Retirement, PTO

Posted 18 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead !
Overview:
As a Customer Experience Lead, you'll play a key role in delivering a positive and engaging shopping experience for our customers. You'll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers.
This is a hands-on leadership role where you'll work closely with store leadership to keep operations running smoothly while modeling Burlington's core values and customer-first mindset.
What You'll Do
  • Lead by example to deliver excellent customer service across the store
  • Support and coordinate daily front-end operations, including checkout flow and line management
  • Direct associates during your shift, adjusting priorities to meet business needs
  • Ensure fast, friendly, and accurate transactions (sales, returns, exchanges, etc.)
  • Help resolve customer concerns and escalate issues when needed
  • Ensure workload tasks, recovery, and merchandising standards are completed
  • Perform opening and/or closing duties as assigned
  • Support proper scheduling of breaks and front-end coverage
  • Troubleshoot routine register or transaction issues to minimize service disruptions
  • Partner with store leadership to identify and address service or execution opportunities
  • Assist with merchandise flow and maintain organization in stock and support areas
  • Reinforce company policies, safety standards, and operational procedures

What We're Looking For
  • A strong customer service mindset with a passion for helping others
  • Ability to lead, coach, and motivate associates in a fast-paced environment
  • Strong communication and problem-solving skills
  • Ability to stay organized and adjust priorities quickly
  • Team-oriented with the ability to build positive working relationships
  • Attention to detail and commitment to operational accuracy
  • Flexibility to work a schedule that includes nights, weekends, and holidays

Experience:
  • 1+ years of retail experience preferred (off-price, big box, or specialty retail environments are a plus)

Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $17.80 per hour - $17.80 per hour
Location 00451 - Portland
Posting Number P1-6248323-1
Address 1716 Jantzen Beach Center
Zip Code 97217
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $17.80 - $17.80 per hour

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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