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Part Time Customer Support Jobs in Ontario (NOW HIRING)

KITH Toronto Status: Part-time Compensation: $18.00/hr + Commission(s) Position Summary: The Kith ... Support the Client Advisors to ensure clients are receiving genuine and efficient service both ...

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Part Time Customer Support information

What is a part time customer support?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are the key skills and qualifications needed to thrive as a part time customer support representative?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.

What are some common challenges faced by part time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the most commonly searched types of Customer Support jobs in Ontario?

The most popular types of Customer Support jobs in Ontario are:

What cities in Ontario are hiring for Part Time Customer Support jobs?

Cities in Ontario with the most Part Time Customer Support job openings:

Infographic showing various Part Time Customer Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Personal Support Worker (PSW) - Part Time

Revera, Inc.

Ottawa, ON

CA$18.81/hr

Part-time

PTO

Re-posted 16 days ago


Key responsibilities

  • Support and deliver personalized activities of daily living, including ambulatory support, personal hygiene, companionship, and nutritional support.

  • Document completed tasks on an electronic health record platform and communicate changes in resident care needs to clinical leads.

  • Build trusted relationships with residents, families, and team members through ongoing communication and compassionate care.


Job description

Wage per hour

$18.81

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus - Creativity - Excellence

We're seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

We want YOU to join our team!

What we offer YOU

  • We offer onboarding, continuous training and opportunities for growth
  • Competitive base pay, benefits & vacation time
  • Employee and Family Assistance Program
  • Employee perks program
  • Employee appreciation and recognition
  • Scholarship Program to further education
  • Eligibility to apply to The Senior Living CaRES Fund
  • Be part of an experience organization
  • Corporate and social responsibility causes

Our mission to YOU

Human beings are the focus of our mission which is "real estate with purpose". They are the foundation of our culture as well as our priority. For us, the human being is everywhere and is the basis for all our actions and decisions.

Our family...

Consists of Personal Support Workers (PSWs) who deliver a great customer service experience by demonstrating compassion and empathy towards our residents, family members and team. We embrace a holistic, resident centric approach to care by delivering personalized services at the highest quality.

How YOU make a difference

PSWs support and deliver on all personalized activities of daily living that meet our resident's needs. This includes ambulatory support, personal hygiene, companionship and nutritional support.

PSWs are an integral part of our multi-disciplinary team who build trusted relationships with our residents, families and teams with continuous ongoing and effective communication

Our PSWs document the completion of tasks on an electronic health record platform throughout their shift and are able to quickly identify and communicate changes in resident care needs to our clinical leads.

What YOU bring

  • Personal Support Worker Certification from a certified educational facility OR internationally educated nurse
  • Strong drive, respect and an understanding of the emotional and physical demands of the role
  • Focus on teamwork and customer service with the ability to build trusted relationships
  • Strong written and oral communication skills
  • Demonstrated organizational and time management skills
  • Volunteer/working experience in a Senior Living setting is an asset, not required
  • Current Basic Cardiac Life Support and First Aid certification required
  • Current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one

How we recognize YOU

  • Service recognition
  • Employee appreciation events
  • An open and engaging team that welcomes input for new ideas and programs

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.