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Part Time Customer Support Jobs in Arizona (NOW HIRING)

Europcar

P/T Customer Service Agent

Phoenix, AZ

$15.50 - $20.50/hr

You will: Support the Ready Line: * Keep the ready line clean, organized, and presentable ... Welcome customers back with a friendly, professional attitude. * Inspect returned vehicles ...

Tjx

Part Time Customer Experience Coordinator

Peoria, AZ · On-site

$16.15 - $16.65/hr

Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience

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All JobsCustomer Support JobsPart Time Customer Support JobsPart Time Customer Support Jobs in Arizona

Part Time Customer Support information

What is a Part Time Customer Support job?

A Part Time Customer Support job involves assisting customers with their inquiries, concerns, or issues regarding a company's products or services, usually via phone, email, or chat. The role is performed for fewer hours per week than a full-time position, offering flexibility for students, parents, or those seeking supplemental income. Responsibilities typically include answering questions, processing orders or returns, resolving complaints, and providing information about products or services. Strong communication skills, patience, and problem-solving abilities are important for success in this role. Schedules may vary and can include evenings or weekends depending on employer needs.

What are some common challenges faced by part-time customer support representatives, and how can they be addressed?

Part-time customer support representatives often encounter challenges such as quickly adapting to varying shift schedules, staying updated on product or policy changes, and managing high volumes of customer inquiries within limited hours. To address these, it's important to maintain clear communication with supervisors, proactively review any internal updates between shifts, and utilize available training resources. Collaborating with full-time team members and leveraging knowledge bases can also help ensure consistent and efficient support for customers.

What is the difference between Part Time Customer Support vs Part Time Sales Associate?

AspectPart Time Customer SupportPart Time Sales Associate
Required CredentialsHigh school diploma; customer service skillsHigh school diploma; sales skills
Work EnvironmentCall centers, retail, online supportRetail stores, malls, online retail
Employer & Industry UsageCustomer service departments across various industriesRetail and merchandise stores
Common Search & Comparison IntentCustomer support roles, support job differencesSales roles, retail jobs comparison

Part Time Customer Support focuses on assisting customers with inquiries, troubleshooting, and providing service, often in call centers or online platforms. In contrast, Part Time Sales Associate emphasizes selling products, engaging customers in retail environments, and meeting sales targets. While both roles require strong communication skills, customer support centers on service, whereas sales associates focus on sales performance.

What are the key skills and qualifications needed to thrive as a Part Time Customer Support representative, and why are they important?

To thrive as a Part Time Customer Support representative, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and adaptability are standout soft skills in this role. These skills and qualities ensure customers receive timely, effective assistance, which is crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Customer Support jobs in Arizona? The most popular types of Customer Support jobs in Arizona are:
Part Time Customer Support jobs near you
Infographic showing various Part Time Customer Support job openings in Arizona as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Temporary / Part-Time CRM Support Specialist

Temporary / Part-Time CRM Support Specialist

Valley of the Sun Jewish Community Center

Scottsdale, AZ • On-site

Part-time, Temporary

Posted 9 hours ago

Job description

Description:

Position Summary

The Valley of the Sun JCC seeks a Temporary / Part-Time CRM Support Specialist to provide operational support across multiple Customer Relationship Management (CRM) and payment processing platforms utilized throughout the organization.

This position serves as the primary support resource for program staff, finance personnel, and department managers by maintaining CRM data integrity, troubleshooting user issues, supporting registrations and payment processing, and ensuring accurate reporting across the JCC's various business units. The ideal candidate is highly organized, technically proficient, customer-service focused, and comfortable working with multiple databases and payment platforms simultaneously.

Position Type - Part-Time / Temporary (20–25 hours per week, flexible schedule)

Location Scottsdale, Arizona (Hybrid or On-Site)


CRM Platforms Supported

The CRM Support Specialist will assist the CRM Manager with the administration and support of the following systems:

Program & Membership Platforms

  • Traction Rec / Salesforce
  • CampMinder
  • OneCause
  • Givesmart

Program Areas Supported

  • Membership
  • Aquatics
  • Youth Sports
  • Swim Team
  • Summer Camp
  • Early Childhood Programs
  • Fundraising & Development
  • Special Events
  • Cultural Arts Programming

Essential Duties & Responsibilities

1. CRM Administration

  • Maintain accurate participant, member, donor, and customer records across all CRM platforms.
  • Assist departments with account setup, modifications, and data corrections.
  • Perform routine audits to ensure data accuracy and completeness.
  • Identify and resolve duplicate records and data inconsistencies.
  • Support user access management.

2. Registration & Customer Support

  • Assist staff with participant registration issues.
  • Troubleshoot customer account and payment issues.
  • Support online registration processes for camps, sports leagues, aquatics, and events.
  • Respond to internal CRM support requests in a timely manner.
  • Assist with registration setup for new programs and events.

3. Payment Processing Support

  • Monitor payment processing activities through the Various CRMs.
  • Assist Finance with payment reconciliation issues.
  • Coordinate with program departments regarding payment discrepancies.
  • Support recurring payment and billing processes when required.

4. Reporting & Data Management

  • Generate routine reports for department managers and Finance.
  • Export and validate data for reporting purposes.
  • Assist with participant, membership, donor, and revenue reporting.
  • Support month-end reporting requirements.
  • Ensure consistency of customer data across systems.

5. Fundraising & Event Support

  • Assist Development staff with OneCause and GiveSmart event setup.
  • Support donor record maintenance.
  • Assist with event registrations and attendee tracking.
  • Provide post-event reporting support.

6. Training & User Support

  • Provide basic training and guidance to staff on CRM best practices.
  • Create simple user guides and documentation.
  • Assist new employees with CRM onboarding and access requests.
  • Serve as a resource for day-to-day CRM questions.
Requirements:

Qualifications

Required

  • Minimum 2 years of experience working with CRM, database, registration, or customer management systems.
  • Strong proficiency in Microsoft Excel.
  • Experience managing and maintaining customer databases.
  • Strong attention to detail and data accuracy.
  • Excellent organizational and problem-solving skills.
  • Ability to manage multiple priorities and deadlines.
  • Strong customer service orientation.
  • Ability to maintain confidentiality of member, participant, donor, and financial information.

Preferred Experience with:

  • Traction Rec / Salesforce
  • CampMinder
  • OneCause
  • Givesmart
  • Experience in a nonprofit, community center, YMCA, JCC, camp, recreation, or membership-based organization.
  • Familiarity with payment processing and registration systems.
  • Experience supporting fundraising and event management platforms.

Technical Skills

  • Microsoft Exel (Intermediate to Advanced)
  • Microsoft Office Suite
  • CRM and Database Management
  • Report Generation & Dashboard Creation
  • Data Imports and Exports
  • Payment Processing Systems
  • Customer Service Ticket Resolution

Key Performance Indicators (KPIs)

The CRM Support Specialist will be evaluated based on:

  • CRM support requests resolved within established service levels.
  • Data accuracy and completeness.
  • Registration and payment issue resolution time.
  • Timeliness of reporting requests.
  • Reduction in duplicate or inaccurate records.
  • Staff satisfaction with CRM support services.