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Part Time Customer Service Jobs in West Springfield, MA

Team Member

Deerfield, MA

$15 - $20.50/hr

Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Shift Availability Days & Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer ...

Customer Service Associate I

East Hartford, CT · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1150 Burnside Ave,East Hartford,Connecticut 06108-1508 27615 Family Dollar From: 16.95 ...

Customer Service Associate I

Ware, MA

$15 - $20.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 162 West Street,Ware,Massachusetts 01082-1448 02050 Dollar Tree Min: 15 Max: 15.5

Customer Service Associate I

East Hartford, CT · On-site

$14.25 - $19.75/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 627 Burnside Ave.,East Hartford,Connecticut 06108 31656 Family Dollar From: 16.95 To: 17

Customer Service Associate I

Hazardville, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 585 Hazard Avenue,Enfield,Connecticut 06082 28924 Family Dollar From: 16.95 To: 17

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... notice. Part time 455 Breckwood Blvd,Springfield,Massachusetts 01109 32461 Family Dollar Min: 15 ...

Customer Service Associate I

Springfield, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 1379 Liberty St,Springfield,Massachusetts 1104 01586 Dollar Tree Min: 15 Max: 15.5

Customer Service Associate I

Westfield, MA · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 301 East Main St,Westfield,Massachusetts 1085 02909 Dollar Tree Min: 15 Max: 15.5

Customer Service Associate I

Bloomfield, CT · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 299 Cottage Grove Rd.,Bloomfield,Connecticut 06002-3117 01128 Dollar Tree From: 17 To ...

Customer Service Associate I

Northampton, MA · On-site

$14.50 - $20/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 172 North King St,Northampton,Massachusetts 01060-1120 09148 Dollar Tree Min: 15 Max: 15 ...

Customer Service Associate I

Manchester, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 297 E Center St,Manchester,Connecticut 06040 09266 Dollar Tree From: 17 To: 17.5

Customer Service Associate I

Unionville, CT · On-site

$15.25 - $21/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 5 Mill St,Unionville,Connecticut 06085 09132 Dollar Tree From: 17 To: 17.5

Customer Service Associate I

Hartford, CT · On-site

$14.75 - $20.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Part time 940 S Quaker Lane,W Hartford,Connecticut 06110-1458 10440 Dollar Tree From: 17 To: 17.5

Showing results 21-40

Part Time Customer Service information

See West Springfield, MA salary details

$9

$18

$26

How much do part time customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for part time customer service in West Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a part time customer service job?

Part time customer service jobs involve assisting customers with inquiries, problems, or orders, but on a schedule that is less than full-time—typically less than 35 hours per week. These roles can be found in various industries such as retail, hospitality, call centers, and online businesses. Responsibilities often include answering questions, resolving complaints, processing transactions, and providing information about products or services. Part time positions offer flexibility and are ideal for students, parents, or anyone seeking supplemental income. Employers usually look for good communication skills, patience, and a customer-focused attitude.

What are some common challenges faced by part-time customer service representatives, and how can they be managed?

Part-time customer service representatives often face challenges such as quickly adapting to changing schedules, handling high volumes of customer inquiries during peak times, and staying updated with company policies despite working fewer hours. To manage these challenges, clear communication with supervisors, proactive time management, and utilizing available training resources are essential. Building strong teamwork skills also helps, as part-time staff frequently collaborate with full-time colleagues to ensure seamless service and support.

What are the key skills and qualifications needed to thrive as a part time customer service representative, and why are they important?

To thrive as a Part Time Customer Service Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Exceptional patience, active listening, and a positive attitude help you stand out in this customer-facing role. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction in a fast-paced environment.

What is the difference between Part Time Customer Service vs Part Time Retail Associate?

AspectPart Time Customer ServicePart Time Retail Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; customer interaction skills
Work EnvironmentCall centers, online support, in-store help desksRetail stores, shopping malls, supermarkets
Employer & Industry UsageCustomer service departments across various industriesRetail industry, sales environments
Common Search & ComparisonOften compared for customer interaction rolesSimilar roles involving direct customer engagement

Both roles involve direct customer interaction and require strong communication skills. While Part Time Customer Service typically focuses on resolving inquiries via phone or online, Part Time Retail Associate involves face-to-face sales and assistance in retail settings. The choice depends on your preferred work environment and interaction style.

What are the most commonly searched types of Customer Service jobs in West Springfield, MA?

The most popular types of Customer Service jobs in West Springfield, MA are:

What are popular job titles related to Part Time Customer Service jobs in West Springfield, MA?

For Part Time Customer Service jobs in West Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Part Time Customer Service jobs in West Springfield, MA look for?

The top searched job categories for Part Time Customer Service jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Part Time Customer Service jobs?

Cities near West Springfield, MA with the most Part Time Customer Service job openings:

Infographic showing various Part Time Customer Service job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,960 per year, or $18.7 per hour.

PT Customer Service Representative

Planet Fitness

West Springfield, MA • On-site

$15/hr

Part-time

PTO

Re-posted 23 days ago


Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs


Job description

Part- Time: Starting at $15 per hour.

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date. 

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.  

  •  We Are Accountable – Self-starters who pursue excellence.
  •  We Are Driven – Problem solvers who deliver results.
  •  We Are Passionate – Positive energy with a real desire to help others.
  •  We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits:

  • Growth Opportunities over 90% of our management team started as an entry level team member!
  • Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
  • Shift-differential pay for select shifts
  • PTO for all employees
  • Employee Assistance Program
  • Free employee Black Card Membership

Customer Service Representative Responsibilities:

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

  • Answer phones in a friendly manner using information script
  • Greet members, sign up and tour new members, and log amenities.
  • Respond to member questions and concerns in a timely and professional manner
  • Process beverage or merchandise purchases through the point of sale system
  • Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
  • Provide a clean, sanitized and safe club environment.

Job Requirements:

  • Customer service experience
  • High school diploma/GED equivalent preferred
  • Must be 18 years of age or older
  • Basic computer proficiency

Physical Demands:

  • Frequent lifting, carrying, pushing, and pulling
  • Must be able to lift up to 75 lbs.
  • Will encounter cleaning chemicals during shift
  • Frequent climbing, balancing, kneeling and crouching during shift
  • Continual reaching with hands/fingers/arms during shift

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US