ZipRecruiter

Log In

2

Full Time Customer Service Jobs in West Springfield, MA

Circle K

Customer Service Representative

South Deerfield, MA · On-site

$16.75 - $23/hr

Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer ...

Circle K

Customer Service Representative

South Deerfield, MA · On-site

$16.75 - $23/hr

Store 4707509: 1 Greenfield Rd, S Deerfield, Massachusetts 01373 Shift Availability Days & Evenings Time Type Full time Customer Service Representative We want you to join our team as a Customer ...

Dinamic AS Group

Customer Service Agent

Hartford, CT · On-site

We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in ... Stable full-time position with long-term career potential. * Performance recognition and ...

Alphabe Insight Inc

Customer Service Agent

Hartford, CT · On-site

$34K - $39K/yr

We are seeking a motivated and customer-focused Customer Service Agent to join our growing team in ... Stable full-time position with long-term career potential. * Performance recognition and ...

Domino's Pizza

Customer Service Representative

Enfield, CT

$16.25 - $22/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

Enfield, CT · On-site

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's Pizza

Customer Service Representative

Hadley, MA · On-site

$15.50 - $21/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

Domino's

Customer Service Representative

Hadley, MA · On-site

$15.50 - $21/hr

Job type: Full time and Part time, Permanent You got game? You got spring in your step? You want ... We are searching for qualified customer service reps with personality and people skills. We're ...

next page

Showing results 1-20

All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in West Springfield, MA

Full Time Customer Service information

See West Springfield, MA salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for full time customer service in West Springfield, MA is $18.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.82 per hour, depending on experience, location, and employer.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Service jobs in West Springfield, MA?

The most popular types of Customer Service jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Full Time Customer Service jobs?

Cities near West Springfield, MA with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,960 per year, or $18.7 per hour.

Customer Service Associate/Teller

Monson Savings Bank

Wilbraham, MA • On-site

$18 - $22/hr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Monson Savings Bank is seeking a Full-Time Customer Service Associate/Teller for our Wilbraham Branch. This hourly, non-exempt position is located at 100 Post Office Park, Wilbraham, MA. 

Teller position works a variable schedule, Monday-Saturday, averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM.

Salary Range: $18.00 - $22.00 Per Hour

The CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building. 

Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities! Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more!

Education/Experience: High School diploma or equivalent required. Prior cash handling and customer service experience preferred.

Qualifications: Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements. Must be reliable and dependable. 

Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions. 



Apply