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Part Time Customer Service Agent Jobs in Wisconsin

Savers Value Village

Customer Service Associate

Eau Claire, WI · On-site

$14.25 - $19.75/hr

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds ...

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All JobsCustomer Service Agent JobsPart Time Customer Service Agent JobsPart Time Customer Service Agent Jobs in Wisconsin

Part Time Customer Service Agent information

See Wisconsin salary details

$9

$18

$27

How much do part time customer service agent jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for part time customer service agent in Wisconsin is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.14 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Service Agent vs Part Time Call Center Representative?

AspectPart Time Customer Service AgentPart Time Call Center Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail stores, service centers, online supportCall centers, telecommunication companies, customer support centers
Employer & Industry UsageRetail, hospitality, e-commerceTelecom, tech support, insurance
Search & Comparison IntentCustomer service roles, part-time customer supportCall center jobs, telephonic customer service

Both roles involve assisting customers, but Part Time Customer Service Agents often work face-to-face or online in retail or service environments, while Part Time Call Center Representatives primarily handle customer inquiries via phone in call centers. The required skills and credentials are similar, but the work setting differs.

How do part time customer service agents typically balance workload and shift flexibility?

Part-time customer service agents often benefit from flexible scheduling, which can make it easier to balance work with personal commitments or other jobs. However, this flexibility may also mean adjusting to varying shift times, including evenings or weekends, depending on the employer’s needs. Clear communication with your supervisor and proactive shift planning can help manage workload expectations. Most teams use scheduling software to coordinate coverage and allow agents to swap shifts when needed, fostering a supportive team environment.

What are the key skills and qualifications needed to thrive as a part time customer service agent?

To thrive as a Part Time Customer Service Agent, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Patience, active listening, and a positive attitude help agents build rapport and effectively resolve customer issues. These skills ensure customer satisfaction, efficient service delivery, and contribute to a positive brand reputation.

What is a part time customer service agent?

Part time customer service agents are employees who assist customers with inquiries, complaints, and other service-related issues, but work fewer hours than full-time staff—typically less than 35 hours per week. Their main responsibilities include answering calls or emails, resolving problems, providing information about products or services, and ensuring customer satisfaction. Part time positions offer flexibility for those balancing other commitments, such as students or individuals seeking supplemental income. While their hours may be limited, they are still expected to deliver professional and efficient service to customers.
What are the most commonly searched types of Customer Service Agent jobs in Wisconsin? The most popular types of Customer Service Agent jobs in Wisconsin are:
What are popular job titles related to Part Time Customer Service Agent jobs in Wisconsin? For Part Time Customer Service Agent jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Part Time Customer Service Agent jobs in Wisconsin look for? The top searched job categories for Part Time Customer Service Agent jobs in Wisconsin are:
What cities in Wisconsin are hiring for Part Time Customer Service Agent jobs? Cities in Wisconsin with the most Part Time Customer Service Agent job openings:
Part Time Customer Service Agent jobs near you
Infographic showing various Part Time Customer Service Agent job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,146 per year, or $18.3 per hour.

Hotel Front Desk Customer Service Agent - Hiring Immediately

Holiday Inn Express & Suites Madison Central

Madison, WI

$17 - $19/hr

Full-time, Part-time

Medical, Dental, Vision, PTO

Posted 7 days ago

Job description

Hotel Front Desk Customer Service Agent

$17-19/hr Health Insurance + Bonuses

Hotel Front Desk Agent 
Pay: $17 to $18/hour + Health Insurance + Benefits
Part-time and Full-time positions available (Weekends & Weekdays)
Position Summary:
 
The Front Desk Associate is responsible for delivering outstanding guest service by handling front desk operations including answering and transferring calls, guest check-in and check-out, taking reservations, and addressing guest needs. This role supports both customer service and sales functions related to guest registration, reservations, and payment processing. The goal is to ensure each guest enjoys a safe, welcoming, and exceptional stay through friendly, efficient, and attentive service in alignment with the hotel’s brand standards. 
Position Overview:
Holiday Inn Express & Suites Madison Central, an award-winning hotel, is seeking a motivated professional Front Desk Attendant to join our team. We offer the opportunity to build a rewarding long term career in hospitality.
Benefits: 
  • Bonuses 
  • Flexible schedule 
  • Dental insurance 
  • Health insurance 
  • Vision insurance 
  • Short term disability 
  • Paid vacation 
  • Long Term Disability
  • Critical Illness
  • Hospital Indemnity
  • Accident Insurance
  • Life Insurance 

 Essential Duties and Responsibilities: 
  •  Provide outstanding customer service to ensure a comfortable and accommodating experience for all guests, supporting team and brand performance objectives. 
  • Communicate effectively with management Collaborate with housekeeping and maintenance departments to ensure room readiness and address any guest needs. 
  • Complete maintenance work order requests and promptly relay to supervisors. 
  • Maintain accurate and timely communication across shifts through both verbal and written communication in logbook. 
  • Provide information about hotel services, facilities, and local attractions. 
  • Greet and welcome guests, assign rooms, and issue room keys with professionalism and accuracy. 
  • Receive and deliver messages promptly and accurately. 
  • Present guest folios and process payments for departing guests. 
  • Respond promptly to guest issues and resolve complaints using sound judgment and empowered decision-making. 
  • Facilitate services such as guest mail, faxes, and photocopying, ensuring accurate billing and timely delivery. 
  • Promote and administer guest loyalty rewards program. 
  • Maintain a clean and organized front desk, suite shop and lobby area, including restocking supplies and maintaining overall presentation. 
  • Assist with meeting room bookings, setup, breakdown, and posting of related charges. 
  • Deliver requested amenities (e.g., rollaway beds, cribs, linens) to guest rooms in a timely and courteous manner. 
  • Balance cash drawers, prepare deposits with witness verification, and complete end-of-shift procedures. 
  • Demonstrate proactive guest engagement and maintain a highly visible presence in public areas. 
  • Ensure proper key control procedures are followed. 
  • Train and support onboarding of new associates as directed by management. 
  • Fully embrace and demonstrate the hotel's service culture and brand values. 
  • Complete all shift-specific checklist tasks. 
  • Perform additional duties as assigned by leadership. 
 Qualifications: 
  • High school diploma or equivalent; hospitality certification or degree preferred. 
  • Proven experience in a front desk role, preferably in the hospitality industry. 
  • Excellent communication and interpersonal skills. 
  • Proficiency in computer systems, including reservation software. 
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously. 
  • Strong organizational skills and attention to detail. 
  • Flexibility to work in shifts, including weekends and holidays 

Our Commitment:
At Holiday Inn Express & Suites Madison Central, we are committed to offering a supportive and inclusive workplace. We take an active role in the daily operations of all our properties, ensuring high levels of service and customer satisfaction. We offer continuous training and development opportunities to help our employees grow their careers in hospitality. Join us at Holiday Inn Express & Suites Madison Central and be a part of a team that values professionalism, customer satisfaction, and continuous improvement in the dynamic field of hospitality. 

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