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Part Time Customer Experience Jobs in Virginia (NOW HIRING)

Tjx

Part-Time Customer Service Supervisor

Chesapeake, VA · On-site

$14.75 - $15.25/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

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All JobsCustomer Experience JobsPart Time Customer Experience JobsPart Time Customer Experience Jobs in Virginia

Part Time Customer Experience information

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$9

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$26

How much do part time customer experience jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for part time customer experience in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Part Time Customer Experience vs Part Time Customer Service?

AspectPart Time Customer ExperiencePart Time Customer Service
Primary FocusEnhancing overall customer journey and satisfactionHandling customer inquiries and resolving issues
Skills RequiredCommunication, empathy, problem-solving, experience designCommunication, patience, problem-solving, product knowledge
Work EnvironmentRetail, hospitality, online platforms, eventsCall centers, retail stores, online support
Common CertificationsCustomer experience certifications, communication skillsCustomer service certifications, product training

Part Time Customer Experience roles focus on improving the overall customer journey, requiring skills in experience design and empathy. In contrast, Part Time Customer Service roles primarily involve direct interaction to resolve customer issues. Both roles are vital in customer-centric industries but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a part time customer experience representative?

To thrive as a Part Time Customer Experience representative, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Outstanding communication, patience, and a positive attitude help you effectively address customer needs and build rapport. These skills and qualities are crucial for delivering excellent service, fostering customer loyalty, and efficiently resolving issues.

What is a part time customer experience?

A Part Time Customer Experience job involves assisting customers with their inquiries, resolving issues, and ensuring they have a positive interaction with the company. These roles can be in-person, over the phone, or online, and typically require excellent communication and problem-solving skills. Part time positions offer flexible hours, making them ideal for students or those seeking supplemental income. The main goal is to enhance customer satisfaction and build loyalty to the brand.

What are some common challenges faced by part time customer experience team members, and how can they overcome them?

Part-time customer experience professionals often face challenges such as balancing a variable schedule, quickly adapting to different types of customer inquiries, and staying updated on company policies with limited hours. To overcome these, it's essential to maintain strong communication with your team, regularly review training materials, and proactively seek feedback or clarification when needed. Many companies also offer digital resources and ongoing support to help part-time staff feel connected and informed, even outside of standard shifts.

What are the most commonly searched types of Customer Experience jobs in Virginia?

The most popular types of Customer Experience jobs in Virginia are:

What cities in Virginia are hiring for Part Time Customer Experience jobs?

Cities in Virginia with the most Part Time Customer Experience job openings:

Part Time Customer Experience jobs near you
Infographic showing various Part Time Customer Experience job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Customer Experience Lead - Full Time

Burlington Stores

Charlottesville, VA • On-site

$15/hr

Part-time

Medical, Retirement, PTO

Posted 19 days ago

Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 941 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team as a Full-Time Customer Experience Lead !
Overview:
As a Customer Experience Lead, you'll play a key role in delivering a positive and engaging shopping experience for our customers. You'll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our customers.
This is a hands-on leadership role where you'll work closely with store leadership to keep operations running smoothly while modeling Burlington's core values and customer-first mindset.
What You'll Do
  • Lead by example to deliver excellent customer service across the store
  • Support and coordinate daily front-end operations, including checkout flow and line management
  • Direct associates during your shift, adjusting priorities to meet business needs
  • Ensure fast, friendly, and accurate transactions (sales, returns, exchanges, etc.)
  • Help resolve customer concerns and escalate issues when needed
  • Ensure workload tasks, recovery, and merchandising standards are completed
  • Perform opening and/or closing duties as assigned
  • Support proper scheduling of breaks and front-end coverage
  • Troubleshoot routine register or transaction issues to minimize service disruptions
  • Partner with store leadership to identify and address service or execution opportunities
  • Assist with merchandise flow and maintain organization in stock and support areas
  • Reinforce company policies, safety standards, and operational procedures

What We're Looking For
  • A strong customer service mindset with a passion for helping others
  • Ability to lead, coach, and motivate associates in a fast-paced environment
  • Strong communication and problem-solving skills
  • Ability to stay organized and adjust priorities quickly
  • Team-oriented with the ability to build positive working relationships
  • Attention to detail and commitment to operational accuracy
  • Flexibility to work a schedule that includes nights, weekends, and holidays

Experience:
  • 1+ years of retail experience preferred (off-price, big box, or specialty retail environments are a plus)

Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $15.00 per hour - $15.00 per hour
Location 01372 - Charlottesville
Posting Number P1-6248546-1
Address 1850 Rio Hill Center
Zip Code 22901
Position Type Regular Part-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $15.00 - $15.00 per hour

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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