Part Time Community Service Jobs in California (NOW HIRING)

Objective This position may require you to work at either the Main Library Branch or the Gossamer Grove Branch. Under direct supervision, provide support in the planning, coordination, and implementation of community programs and services provided by the Community Services Department. Assignments may include the Shafter Library & Learning Center, the Gossamer Branch of the Shafter Library, the Mobile Library Vehicle, the Shafter Aquatic Center, or Downtown events.

Serve as the point of contact to assist the public in the assigned division. Provide support to activities in each of these settings, such as, but not limited to, assisting with events or programs, providing customer service, maintaining records, processing forms, and designing flyers. Perform related duties as assigned.

DISTINGUISHING CHARACTERISTICS Community Services Assistant I: This is the entry-level class in the Community Services Assistant series. Under close supervision, incumbents in this class perform routine tasks while they learn the basics of community service support. Decisions are typically made within established guidelines, with supervisory input for more complex or unfamiliar situations.

Community Services Assistant II: This is a journey-level class in the Community Services Assistant series. Incumbents at this level can perform advanced and complex duties. This class is distinguished from Community Services Assistant I by the level of responsibility assumed and the complexity of the duties assigned.

Incumbents at this level are required to be fully trained in all procedures related to the assigned area(s) of responsibility and work with a high degree of independent judgment, tact, and initiative. Part-time appointments are limited to working less than 1000 hours in a fiscal year. Essential Job Duties and Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. Provide excellent customer service to community members, addressing inquiries and resolving issues; assist with registrations, applications, and other service-related forms; maintain a welcoming and informative presence at community service facilities and events. Monitor public areas and address disruptions; contact the supervisor if needed.

Under the manager's direction, use design software to create flyers and social media posts consistent with the brand and mission. Develop displays for the lobby, library, exterior, and outreach in collaboration with staff and managers. Compile class schedules and support publication and website posting of course listings.

Update information and graphics and perform basic troubleshooting on website and social media sites. Check out, receive, and shelve books; use Library Management software. Maintain accurate program attendance records, participant information, feedback, and other data.

Process invoices and submit them for approval. Proofread data and publication drafts. Set up and participate in public events, representing the department in public with information and talking points under supervision or with specific instructions.

This may involve driving the Library Outreach Vehicle. Support teachers and library staff in educational work; tutor and read to students or assist in classrooms; stay updated on educational best practices and methodologies to continually enhance tutoring techniques; participate in all required training to ensure the knowledge base is current. Answer telephones and greet visitors in a polite and professional manner; offer information on available programs, policies, and the City's mission.

Maintain the computer lab, cleaning and organizing it to ensure proper functionality; troubleshoot issues and assist computer users as needed. Receive payments and write receipts for services requiring payment. Attend monthly team meetings.

Participate in event planning, including creating project timelines, budget planning, supply purchasing, volunteer recruiting, and setting up and taking down event items. Prepare items for new sessions, confirm inventory, and create catalogs and brochures. Perform duties of a disaster services worker in the event of an emergency.

Perform other related duties as assigned. Minimum Requirements EDUCATION AND EXPERIENCE Community Services Assistant I High School Diploma or equivalent; and Completion of any college-level coursework in a closely related field is highly desired. Fluently read, write, and speak Spanish.

Community Services Assistant II High School Diploma or equivalent; and Completion of any college-level coursework in a closely related field is highly desired. Ability to perform advanced and complex duties with a high degree of independent judgment, tact, and initiative. Fluently read, write, and speak Spanish.

Knowledge, Skills, and Abilities Knowledge of: Computer applications related to the work, including Google Docs or Microsoft Office word processing, spreadsheet, and graphic design applications. Applicable Federal, State, and local laws, codes, regulations, policies, technical processes, and procedures related to the department to which assigned. Techniques for providing high customer service to the public and City staff, in person and over the telephone.

Basic concepts, theories, and applications covered in elementary and middle school grades. English usage, grammar, spelling, vocabulary, and punctuation. Safe work practices and related regulations.

Modern classroom practices, methods, and computer equipment and applications related to the work. Principles and practices of student supervision, including work planning, assignment, review, and evaluation. Skilled in: Customer service.

Setting priorities and being able to meet assignment deadlines. Judgment, dependability, and adaptability. Written and oral communication to explain concepts clearly, engage students effectively, and provide constructive feedback.

Ability to: Take ownership and responsibility for public spaces. Use an assertive voice and presence to maintain an orderly environment when necessary. Support customers in meeting their needs within department policy.

Support learning in multiple subjects. Build rapport with students, show empathy, and maintain patience while supporting them through learning challenges. Collaborate with parents, students, and staff to resolve conflicts.

Identify problems (with facilities, customer behavior, technology, public communication) and find creative solutions. Operate modern office equipment and classroom tools, including computer equipment, copier, calculators, specialized software applications programs, pencils, scissors, equipment for children, etc. Communicate clearly and concisely, both orally and in writing.

Review, proofread, edit, and verify written materials for accuracy. Maintain a professional demeanor during stressful and highly visible situations. Work within stringent deadlines to complete projects and assignments.

Read, comprehend, and interpret complex, sensitive information on various subjects and topics. Organize and prioritize various projects and multiple tasks effectively to meet critical deadlines. Communicate effectively in English, verbally or in writing, with students, staff, and the public.

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations. Work in a diverse team environment; establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

SUPPLEMENTAL INFORMATION The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. PHYSICAL DEMANDS Walk, stand, and sit for prolonged periods of time.

Verbally communicate to exchange information. Hear, understand, and distinguish speech and/or other sounds in person and by telephone. Use hands to fingers; feel computers and standard business equipment; make repetitive hand movements in the performance of daily duties.

Lift, carry, push, and/or pull up to 25 lbs. amounts of weight. Occasionally bend, stoop, kneel, reach, push, and pull.

Visual requirements include close vision and the ability to adjust focus. MENTAL DEMANDS Use written and oral communication skills. Interpret data, information, and documents.

Analyze and solve complex problems. Work under deadlines with constant interruptions. Interact with City management, staff, the public, and others encountered in the course of work, some of whom may be dissatisfied or quarrelsome.

WORK ENVIRONMENT Work is performed primarily in an indoor environment. All City of Shafter employees are designated "Disaster Service Workers" through state and local laws (CA Government Code Section 3100-3109). As Disaster Service Workers, all City employees are expected to remain at work or report to work as soon as practicable following a significant emergency or disaster.

The City of Shafter is an Equal Employment Opportunity Employer. Reasonable accommodations for disabilities may be requested from the Human Resources Department at (661) 746-5003 or hr@shafterca.gov. APPLICATION PROCESS Incomplete application packets will be rejected

Application packets must contain and meet the following criteria: 1. City of Shafter Employment Application: Must list each position in chronological order with start/end dates and duties/responsibilities for each employer. 2.

High School Diploma, Equivalent, or Proof of Higher Education: A high school transcript may be submitted in lieu of a diploma. Applicants who have completed higher education may submit a college transcript or degree as acceptable proof of high school completion. SELECTION PROCESS The following are steps in the selection process.

Candidates must pass each step before proceeding to the next step: 1. Submit a complete employment application as listed under Application Process 2. Application Review 3.

Panel Interview 4. Name Placed on Eligibility List 5. Conditional Offer 6.

Background Investigation 7. Medical Examination 8. Formal Offer 9.

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