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Part Time Chat Jobs in Reston, VA (NOW HIRING)

KACE

Linguist - (Romani)

Ashburn, VA · On-site

$35/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Nigerian Pidgin)

Ashburn, VA

$55/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Somali)

Ashburn, VA · Hybrid

$35/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Norwegian)

Ashburn, VA · On-site

$33/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Somali)

Ashburn, VA · On-site

$35/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Kunama)

Ashburn, VA · On-site

$40/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Uzbek)

Ashburn, VA

$35/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Thai)

Ashburn, VA · On-site

$40/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Jamaican Patois)

Ashburn, VA · On-site

$40/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Kunama)

Ashburn, VA

$40/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Nigerian Pidgin)

Ashburn, VA · On-site

$55/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Jamaican Patois)

Ashburn, VA

$40/hr

This is an asneeded, parttime essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Uzbek)

Ashburn, VA · On-site

$35/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Acehnese)

Ashburn, VA · On-site

$40/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Indonesian)

Ashburn, VA · On-site

$35/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

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All JobsChat JobsPart Time Chat JobsPart Time Chat Jobs in Reston, VA

Part Time Chat information

What are the typical challenges faced by part-time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What are Part Time Chat jobs?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What are the key skills and qualifications needed to thrive as a Part-Time Chat Support Agent, and why are they important?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Reston, VA? The most popular types of Chat jobs in Reston, VA are:
What are popular job titles related to Part Time Chat jobs in Reston, VA? For Part Time Chat jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Part Time Chat jobs in Reston, VA look for? The top searched job categories for Part Time Chat jobs in Reston, VA are:
What cities near Reston, VA are hiring for Part Time Chat jobs? Cities near Reston, VA with the most Part Time Chat job openings:
Part Time Chat jobs near you
Linguist - (Romani)

Linguist - (Romani)

KACE

Ashburn, VA • On-site

$35/hr

Part-time

Posted 4 days ago

Job description

Title: Linguist - (Romani)
Location: Remote
Security Clearance: Public Trust (or ability to obtain)
Schedule: This is an as-needed, part-time essential services position with work contingent upon available projects. When assigned to a project, linguists are expected to support the effort through completion and are typically scheduled to work up to 40 hours per week. Assignments may require day and/or night shifts, including weekends and holidays.
Classification: Non-exempt (eligible for overtime)
Hourly: $35.00
About KACE:
KACE delivers technology-enabled mission services that advance public health, public safety and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government's most complex challenges.
At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation's safety, security and performance.
We're proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we've built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.
The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!
Job Summary:
Our Linguists perform real-time and/or recorded transcription from Romanito English in support of sensitive law enforcement work. You will capture accurate, court-ready written products; identify, decode, and document colloquialisms, slang, and coded language; and extract and communicate pertinent information to law enforcement personnel. Work may include transcribing source documents and recordings from multiple storage formats (e.g., digital media, audio, and video). This role is a good fit for linguists and interpreters who are comfortable working in a fast-paced environment where accuracy, attention to detail, and clear written documentation are essential.
Essential Functions & Responsibilities:
  • Listen to live or recorded communications in Romani and produce verbal and written synopses and transcriptions, as required by the project.
  • Communicate pertinent information to the Client (law enforcement personnel) in a timely manner when supporting live monitoring.
  • Build and maintain a master list of slang terms and codes used by a particular group/organization for the duration of the project/case.
  • Build and maintain a voice library for the duration of the project.
  • Transcribe and translate pertinent calls and documents, as assigned by the supervisor.
  • Produce court-ready (accurate, clearly formatted, and complete) transcriptions of pertinent calls, chats, and documents in the required format.
  • Use project reference tools and materials developed during the project to ensure accuracy and consistency.
  • Transcribe a minimum of 16 minutes of recorded conversation in an 8-hour day (per required format and quality standards).
  • Operate specialized government-provided software and equipment (e.g., JSI voice box, Pen-link, Comverse, and other communications-collection tools) used at the assigned site.
  • Maintain a daily productivity log in accordance with project requirements.
  • Perform related duties as assigned.

Minimum Qualifications & Skills:
  • High School Diploma or equivalent.
  • Minimum one (1) year of translation experience in the required language.
  • Knowledge of Romani colloquialisms, slang terms, and regional expressions.
  • Familiarity with SMS shorthand, social media terminology, and web chat communications.
  • Excellent verbal and written skills in the target language, including accurate grammar, punctuation, and spelling.
  • Ability to meet the position requirement of a score of 3 or better on a third-party language assessment (Listening/Speaking/Reading/Writing) in English and Romani.
  • Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Ability to work under pressure in a fast-paced environment and communicate effectively with management and law enforcement personnel.
  • Strong prioritization and time-management skills; ability to meet deadlines, balance multiple tasks, and work effectively in a team environment.
  • Ability to take technical direction and incorporate feedback from multiple sources.
  • Must type 45 words per minute.

Clearance:
Applicants selected may be subject to a government background investigation and may be required to meet the conditions of employment below.
Security Requirements & Background Investigation Requirements:
  • Ability to obtain and maintain Public Trust eligibility as a condition of employment.
  • Favorable credit check, as applicable to the required Public Trust eligibility.
  • Successful completion of a background investigation and drug screening.
  • Must be a U.S. citizen or Permanent Resident.
  • Must have lived in the U.S. for 3 of the past 5 years.

Physical Requirements & Working Conditions:
  • Standing/Walking/Mobility: Must have the mobility to attend meetings with managers and employees.
  • Climbing/Stooping/Kneeling: 0% - 10% of the time.
  • Lifting/Pulling/Pushing: 0% - 10% of the time.
  • Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system for extended periods.
  • Sitting: Sitting for prolonged periods while monitoring live or recorded calls. Ability to leave the desk may be restricted during live monitoring and translation activities.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
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For more information about the company please visit our website at www.kacecompany.com
KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@kacecompany.com.

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