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Part Time Chat Jobs in Reston, VA (NOW HIRING)

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Lot Attendant (FFX)

Fairfax, VA

$15 - $20/hr

Please note, that this is a Part-time position. Key Responsibilities * Vehicle Management: Ensure ... video chat ready with good sound and no distracting backgrounds, [in-person] dressed business ...

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Lot Attendant (FFX)

Fairfax, VA · On-site

$15 - $20/hr

Please note, that this is a Part-time position. Key Responsibilities * Vehicle Management: Ensure ... video chat ready with good sound and no distracting backgrounds, [in-person] dressed business ...

KACE

Linguist - (Slovenian)

Ashburn, VA · On-site

$35/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

KACE

Linguist - (Maranao)

Ashburn, VA · On-site

$40/hr

This is an as-needed, part-time essential services position with work contingent upon available ... Familiarity with SMS shorthand, social media terminology, and web chat communications. * Excellent ...

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All JobsChat JobsPart Time Chat JobsPart Time Chat Jobs in Reston, VA

Part Time Chat information

What are the typical challenges faced by part-time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What are Part Time Chat jobs?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What are the key skills and qualifications needed to thrive as a Part-Time Chat Support Agent, and why are they important?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Reston, VA? The most popular types of Chat jobs in Reston, VA are:
What are popular job titles related to Part Time Chat jobs in Reston, VA? For Part Time Chat jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Part Time Chat jobs in Reston, VA look for? The top searched job categories for Part Time Chat jobs in Reston, VA are:
What cities near Reston, VA are hiring for Part Time Chat jobs? Cities near Reston, VA with the most Part Time Chat job openings:
Part Time Chat jobs near you
Desktop Support Specialist ( Mid-Level)

Desktop Support Specialist ( Mid-Level)

TriTech Enterprise Systems, Inc.

Washington, DC • On-site

Part-time

Posted 20 days ago

Job description

*** This is a part-time position (20 hours a week: M-F, usually 9 to 2 or 10 to 2)
*** 100 percent on-site position in Washington, DC
TriTech Enterprise Systems Inc. (TriTech) is seeking an on-site 'Desktop Support Specialist' to provide line support to all employees and contractors within the DC Government General Services Administration (DGS). The Desktop Support Specialist (DSS) is responsible for resolving support incidents and requests, as well as meeting customer satisfaction targets and continuous service delivery requirements.
The DSS will work in a dynamic, fast-paced environment providing service over the phone, e-mail, instant message, and in person. The DSS will work as part of a team to support up to 500 end users. This is a part-time position for up to 20 hours per week.
Roles and Responsibilities:
  • Aid customers who experience technical problems. Most commonly, desktop computers (Microsoft and Mac), laptops, tablets, desktop printers, and print services support
  • Using diagnostic techniques and problem-solving methods to troubleshoot issues over the telephone, via live chat, or as part of an on-site visit
  • If offsite, talking customers through a troubleshooting process and working together to rectify problems
  • Implement effective IT solutions for customers and employees concerning basic desktop support and print services
  • Record events and update statuses in an identified database, such as Service Now, e-mail, and possibly QuickBase
  • Installation and maintenance of computer software for all agency-computing platforms, such as MS Office, Adobe, MS Project, and MS Visio
  • Ensures proper security and network operations for the agency as it pertains to McAfee only
  • Ensures the installation and maintenance of print services, secure print software
  • Performs quality assurance reviews of print services and secure print software
  • Participates in the preparation, with the vendor, of print services, secure print software training materials for DGS employees.
  • Map users to printers or print services, secure print solution
  • Manually map users to network drives
  • Organizes and conducts appropriate training meetings when appropriate
  • Support all printers and scanners
  • Identify basic technology-based problems and their root causes; take responsibility for timely troubleshooting and resolution using proven tools, resources, and approved processes
  • Provide secure print training to DGS end users

Required Skills/ Level of Experience:
  • IT Certifications
  • Laptops, desktops, and tablet hardware support
  • Windows 10 &11/Macs
  • MS Office 2013, 2016, O365
  • Copier and desktop printer support

TriTech is an Equal Opportunity Employer!!!

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