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Part Time Chat Jobs in Reston, VA (NOW HIRING)

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Part Time Chat information

What are the key skills and qualifications needed to thrive as a Part-Time Chat Support Agent, and why are they important?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What are the typical challenges faced by part-time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What are Part Time Chat jobs?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Reston, VA? The most popular types of Chat jobs in Reston, VA are:
What job categories do people searching Part Time Chat jobs in Reston, VA look for? The top searched job categories for Part Time Chat jobs in Reston, VA are:
What cities near Reston, VA are hiring for Part Time Chat jobs? Cities near Reston, VA with the most Part Time Chat job openings:
Affinity Chapter Assistant

Affinity Chapter Assistant

George Mason University

Fairfax, VA • On-site

Part-time

Posted 23 days ago


George Mason University rating

8.3

Company rating: 8.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

93rd of 530 rated colleges and universities


Job description

Department: Advancement and Alumni Relations
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Location: Fairfax, VA
Workplace Type: Hybrid Eligible
Sponsorship Eligibility: Not eligible for visa sponsorship
Salary: Salary commensurate with education and experience
Criminal Background Check: Yes
About the Department:
The Office of Advancement and Alumni Relations division is a comprehensive development and alumni relations enterprise with a staff complement of approximately 125 FTE. Functional units within Advancement include development/fundraising, alumni relations, stewardship and donor relations, advancement communications, special events, gift processing, research, prospect management, gift planning, corporate and foundation relations, information systems and management, and infrastructure services.
Advancement's mission is to build strong, lifelong relationships with George Mason University's alumni and constituents, while matching their philanthropic interests with the university aspirations and priorities. The division is committed to serving the needs of the university, our alumni, and the greater community by providing access to quality education and lifelong learning. Respect, service, integrity, collaboration, diversity, transparency, and creativity are the values that guide our work and culture.
The mission of the Office of Alumni Relations is to serve as a conduit between the Alumni Association/alumni community and the university to facilitate strong bonds of mutual loyalty. The Office of Alumni Relations is committed to working collaboratively with partners and stakeholders to provide quality customer service, engagement opportunities, and advocacy through outreach and communication.
About the Position:
The part-time Affinity Chapter Assistant has key responsibilities of providing logistical support for George Mason University's Alumni Affinity Chapters. The position assists with chapter communications, event planning and support, administrative support and data management, and serving as a liaison for the Alumni Association's cultural affinity chapters.
Responsibilities:
Serve as liaison for the Alumni Association's cultural affinity chapters including (but not limited to) the Green Machine Alumni Chapter, the Lambda Alumni Chapter, Veterans Chapter/Veteran's Network, Latino Alumni Chapter, and all future affinity chapters
  • Provide program support for chapters to ensure a robust affinity chapter program;
  • Serve as a resource to assigned academic chapters/units in matters concerning chapter leadership that support the unit's engagement opportunities and initiatives;
  • Provide guidance to affinity chapter volunteer leadership in matters of finance, event planning, university services, communications, and chapter initiatives, such as newsletters, surveys, and events;
  • Regularly attend meetings and events of chapters and monitor activities, progress and initiatives;
  • Coordinate general communication with chapter/association leaders, including promoting affinity events and encouraging chapter participation in Alumni Association and university events and activities;
  • Facilitate chapter participation in Fall programming/reunion, graduation events/programs, Homecoming, and Celebration of Distinction for assigned units in an effort to highlight and promote each unit and their priorities;
  • Assist departments, units, and chapter leadership in assessing and developing alumni initiatives including seminars, workshops, and communication;
  • Work with affinity chapters to provide program, communication and event support;
  • Collaborate with the alumni association and its affinity chapters to develop/encourage programming that reflects the alumni association's diverse constituency;
  • Work with affinity chapters and schools/colleges/units to recognize dates/events/celebrations that reflect the diversity of the alumni association's constituency;
  • Develop and maintain strong collaborative working relationships with staff and chapter volunteers in assigned units that enhance communication and support and leverage affiliation/affinity for engagement;
  • Maintain strong communication channels with staff and volunteers;
  • Maintain chapter leadership roster and track succession plan;
  • Work with advancement staff on chapter fundraising initiatives as appropriate;
  • Communicate regularly with chapter leaders; and
  • Provide guidance, encouragement, and advice on tactics to cultivate new members.

Event Planning and Support
  • Assist in planning, scheduling, and promoting chapter events such as panel discussions, networking mixers, workshops, cultural celebrations, and service projects;
  • Coordinate logistics for events, including securing venues, scheduling speakers, arranging catering, managing supplies, and setting up virtual meeting links;
  • Support during events by managing attendee check-in, facilitating tech needs (e.g., screen sharing, chat moderation), and documenting highlights through photos or notes; and
  • Help create post-event surveys and compile feedback to assess event effectiveness and gather improvement ideas.

Chapter Communications
  • Coordinate with the Alumni Relations team to draft, edit, and send regular chapter email newsletters and announcements to keep members informed of upcoming events, opportunities, and chapter updates;
  • Coordinate with Social Media Assistant to manage chapter-related content for social media platforms or internal communication tools (e.g., Slack, MS Teams, or internal portals); and
  • Assist in the creation of flyers, graphics, or presentations using tools like Canva or PowerPoint.

Administrative Support and Data Management
  • Maintain an up-to-date roster of chapter members, tracking contact details, engagement levels, and interests;
  • Support onboarding of new members by preparing welcome materials and assisting with orientation communications;
  • Track participation metrics including event attendance, survey responses, and engagement data to help assess impact;
  • Compile short activity reports summarizing chapter accomplishments, engagement trends, and upcoming plans;
  • Maintain shared chapter documents such as calendars, planning templates, contact lists, and
  • Track budgets, receipts, and spending when applicable, and assist with reimbursements or funding requests.

Other duties as assigned within the scope of the role
Required Qualifications:
  • Excellent writing and communication skills;
  • Skill in meticulous detail-orientation;
  • Outstanding customer service skills demonstrated by the ability to interact effectively with administrators, faculty, and staff as well as partners outside of the University;
  • Excellent organizational and prioritizing skills;
  • Ability to prioritize multiple tasks, track deadlines, and coordinate calendars effectively;
  • Ability to work occasional evenings and weekends;
  • Some administrative experience (generally 0-2 years); and
  • Some experience with event planning and coordination (generally 0-2 years).

Preferred Qualifications:
  • Knowledge of alumni relations principles and best practices;
  • Skill in board management;
  • Skill in effectively coordinating with volunteers;
  • Experience in higher education;
  • Demonstrated experience working effectively with staff and external constituents;
  • Experience supporting a board; and
  • Experience with Affinaquest (Salesforce) or similar software.

Instructions to Applicants:
For full consideration, applicants must apply for Affinity Chapter Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, one of which must be a current supervisor, and provide a Cover Letter/Letter of Intent with Resume for review.
Posting Open Date: May 8, 2026
For Full Consideration, Apply by: May 22, 2026
Open Until Filled: Yes
Mason Ad Statement
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information
Mason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/

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