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Part Time Chat Jobs in Massachusetts (NOW HIRING)

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

This is a part time employment only. Shift Schedule: EST Key Responsibilities: Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages. Manage ...

1840 & Company

Customer Support Representative

Sudbury, MA · Remote

$16.75 - $22.75/hr

This is a part time employment only. Shift Schedule: EST Key Responsibilities: Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages. Manage ...

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All JobsChat JobsPart Time Chat JobsPart Time Chat Jobs in Massachusetts

Part Time Chat information

What is a part time chat job?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What skills and qualifications are needed to thrive as a part time chat support agent?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What are the typical challenges faced by part time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

How do you become a part time chat agent?

To become a part-time chat agent, you typically need to apply through company websites or job boards, meet minimum age and language requirements, and have good communication skills. Some roles may require prior customer service experience or familiarity with chat platforms and tools. Training is often provided to familiarize new agents with company policies and procedures.

What are the most commonly searched types of Chat jobs in Massachusetts?

The most popular types of Chat jobs in Massachusetts are:

What are popular job titles related to Part Time Chat jobs in Massachusetts?

For Part Time Chat jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Part Time Chat jobs in Massachusetts look for?

The top searched job categories for Part Time Chat jobs in Massachusetts are:

What cities in Massachusetts are hiring for Part Time Chat jobs?

Cities in Massachusetts with the most Part Time Chat job openings:

Part Time Chat jobs near you
Infographic showing various Part Time Chat job openings in Massachusetts as of August 2026, with employment types broken down into 55% Full Time, 15% Part Time, 1% Temporary, 28% Contract, and 1% Nights. Highlights an 71% Physical, 3% Hybrid, and 26% Remote job distribution.

Ford Sales Receptionist

AutoFair Automotive Group

Haverhill, MA • On-site

$15 - $18/hr

Part-time

Posted 17 days ago

Job description

AutoFair Ford of Haverhill is seeking a Ford Sales Receptionist to work part-time weekdays, Monday through Friday from the hours of 8 am to 2 pm to join our team. Are you currently working as a waiter or waitress and wish you could make more money with better hours? Do you want a job where you can grow and experience endless opportunities? Are you passionate about helping customers? Do you have phone and email skills? Apply today!Benefits:Aggressive & Rewarding Compensation PackageWorld-class training and professional developmentGrowth opportunities for career advancementEmployee vehicle purchase plansDiscounts on products and servicesFlexible Work ScheduleHealth and wellnessResponsibilities:Answer customer calls and establish follow-up with sales appointmentsGreet opportunities and provide pre-set proposals.Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templatesProvide customers with initial product information & direct them to the appropriate dealership resourcesPresent initial financing options based on customer needsFollow up with leads that are not ready to make an appointment or no-showParticipate in team & process development sessions keeping positive relationships with teammates, sales teams and dealership managementUtilize CRM tracking system dailyRequirements:At least one previous role based in strong customer service experienceTeam player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skillsWilling to submit to a pre-employment background check & drug screenAutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.AutoFair Automotive Group offers opportunities with the following brands:Ford - Honda - Hyundai - Genesis - Subaru - Toyota - VolkswagenAutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Posted by ApplicantPro