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Part Time Chat Support Remote Jobs in Boston, MA

Hire Velocity, LLC

P/T Remote Intake Counselor

Boston, MA · On-site +1

$35 - $45/hr

Part-Time Intake Counselor- Fully Remote, no caseload with Flexible Hours! (LMHC/LCSW/LICSW/LADC ... support. Key Responsibilities * Conduct comprehensive Bio-Psychosocial Assessments (BPSAs) for:

MedSchoolCoach

Research Mentor (Remote)

Boston, MA · Remote

$75 - $100/hr

Remote | Part-Time | $75-$100 per session About the Program: The MedSchoolCoach Research Mentorship ... We are seeking dedicated PhD mentors to provide one-on-one support to students as they navigate ...

Cortica

Licensed Therapist (Remote)

Burlington, MA · Remote

$47.79 - $59.74/hr

Massachusetts Licensed Therapist (LMHC, LICSW, LMFT) Location: 100% Remote Schedule: Part-time and ... As a therapist at Cortica, you'll support children and their caregivers by helping families ...

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All JobsChat Support JobsPart Time Chat Support Remote JobsPart Time Chat Support Remote Jobs in Boston, MA

Part Time Chat Support Remote information

See Boston, MA salary details

$15

$28

$48

How much do part time chat support remote jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for part time chat support remote in Boston, MA is $28.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $30.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a part time chat support remote, and why are they important?

To excel as a Part Time Chat Support Remote, candidates need strong written communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or Freshdesk is typically required. Outstanding problem-solving ability, patience, and a customer-focused attitude are key soft skills that distinguish top performers. These skills ensure prompt, accurate, and empathetic responses, leading to high customer satisfaction and efficient issue resolution in a virtual environment.

What are some common challenges faced by part-time remote chat support agents, and how can they be managed?

Part-time remote chat support agents often face challenges such as managing multiple simultaneous conversations, maintaining a consistent and friendly tone in written communication, and adapting to different customers’ needs without in-person cues. Effective time management, thorough training on company systems, and strong written communication skills can help overcome these challenges. Many employers also provide resources like knowledge bases and collaborative team chats to support agents in resolving complex issues efficiently.

What is the difference between Part Time Chat Support Remote vs Part Time Customer Service Representative?

AspectPart Time Chat Support RemotePart Time Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentRemote, online chat platformRemote or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, service industries
Search & Comparison IntentFocus on online chat roles, remote support jobsBroader customer service roles, including phone support

Part Time Chat Support Remote and Part Time Customer Service Representative roles share similar skills and remote work environments. However, chat support focuses specifically on online messaging platforms, while customer service reps may handle calls and emails. Both roles are common in various industries, but chat support is more specialized for online communication.

What is a part time chat support remote job?

Part time chat support remote jobs involve assisting customers or clients via online chat platforms, usually from the comfort of your home. Employees respond to inquiries, resolve issues, and provide information about products or services, all through written communication. These roles typically require good typing skills, strong communication abilities, and sometimes basic knowledge of the company's offerings. Schedules are flexible, making them ideal for students, parents, or anyone seeking supplemental income. The remote aspect allows for work to be done from virtually anywhere with a stable internet connection.
What are popular job titles related to Part Time Chat Support Remote jobs in Boston, MA? For Part Time Chat Support Remote jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support Remote jobs in Boston, MA look for? The top searched job categories for Part Time Chat Support Remote jobs in Boston, MA are:
Part Time Chat Support Remote jobs near you

Remote Accountant (Full-Time)

Supporting Strategies

Boston, MA • On-site, Remote

$72K - $75K/yr

Full-time, Part-time

Re-posted 25 days ago

Job description

Are you an experienced accounting professional who would love a part-time, work-from-home position allowing you to achieve the optimal work/life balance that you have always dreamed of? Would you enjoy using your accounting expertise to remotely help businesses thrive and support multiple clients without having a draining tax season, all from the comfort of your own home office?
If you're interested in working full-time during traditional daytime business hours (8:00 am - 5:00 pm EST, CST, MST, or PST) and embracing new technology, then we may have the perfect opportunity for you!
What We Do...
Since 2004, we have been empowering business owners by taking bookkeeping and operational support functions off their plates allowing them to focus on their core business. Supporting Strategies' experienced professionals use our cutting-edge cloud-based platform, virtual infrastructure, and proven process to deliver a suite of outsourced transactional, full-cycle accounting services.
Supporting Strategies has over 100 offices throughout the U.S. and is continuing to grow rapidly! This momentum has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance as well as the strength of a network community of over 800 employees nationwide.
What You'll Do...
The responsibilities associated with this role are organized into areas that are very important to Supporting Strategies as an organization. We have purposely chosen the word "delight" when defining these responsibilities because it appropriately captures how passionate we are about these initiatives, and we naturally hope you will share in our sentiment. Your day-to-day will shift as you grow in the organization and into your role; but you can expect to work directly with clients, discover and implement software, manage and document our internal workflow and provide guidance to your clients.
Client Delight - Building Great Client Relationships
  • Provide exceptional accounting and operational service to our clients.
  • Demonstrate a thorough understanding of professional accounting and bookkeeping practices.
  • Support client onboarding process for all assigned client engagements in accordance with defined process.
  • Execute, as applicable, processes related to accounts payable and accounts receivable management, bookkeeping entries, closing the books monthly as well as preparing financial reporting and analysis.
  • Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication.
  • Manage day-to-day relationships with clients while performing within established processes and budget parameters.
  • Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency.

Team Delight - Creating a Satisfying & Collaborative Virtual Environment
  • Participate in recurring team and one-on-one video check-in meetings to ensure you are aligned for success.
  • Confidence in learning and embracing new technology to solve client issues.
  • Embrace coaching and feedback provided by your manager and implement changes as needed to help meet team and client goals.

What You've Done...
  • A minimum of a bachelor's degree in Accounting, Finance, or Business.
  • 5+ years of full-cycle accounting experience (e.g accounts payable, accounts receivable, closing books monthly and preparing financial reporting and analysis).
  • 1+ years of transactional accounting experience using QuickBooks or NetSuite
  • Experience in a multi-client environment highly preferred.
  • Capacity and commitment to work during business hours (8:00 am - 5:00 pm EST, CST, MST, or PST).
  • Managed day-to-day relationships with clients while performing within established processes and budget parameters.
  • Exhibited a passion for and sense of personal satisfaction in delighting clients and helping businesses succeed.
  • Commitment to maintain the highest level of confidentiality while working with client data.

IND1
Pay range
Pay Range
$72,000-$75,000 USD
As online scams are rampant, don't fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat.
Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but isbuilt upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

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