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Part Time Captel Jobs (NOW HIRING)

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$7

$19

$39

How much do part time captel jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for part time captel in the United States is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Part Time Captel vs Part Time Customer Service Representative?

AspectPart Time CaptelPart Time Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in Captel device operationHigh school diploma; customer service skills training
Work EnvironmentCall centers, remote or on-site; specialized for Captel communicationCall centers, retail, or office settings; general customer interaction
Employer & Industry UsageTelecommunications, accessibility servicesRetail, tech, healthcare, various industries
Search & Comparison IntentYesYes

Part Time Captel roles focus on assisting individuals with hearing impairments using specialized communication devices, requiring specific training. In contrast, Part Time Customer Service Representatives handle general customer inquiries across various industries. While both involve call center work, Captel positions are more specialized, often emphasizing accessibility and communication technology, whereas customer service roles are broader in scope.

What are typical daily responsibilities for a Part Time CapTel operator, and how is workload managed during busy periods?

As a Part Time CapTel operator, your main responsibility is to transcribe phone conversations in real time for individuals who are deaf or hard of hearing, using a specialized captioned telephone system. During busier periods, workflow is managed through efficient scheduling and support from team leads to ensure calls are answered promptly and quality standards are maintained. Operators often work independently at computer stations but can rely on supervisors and peers for guidance or troubleshooting. Flexibility and the ability to maintain focus during extended periods are important, especially when handling back-to-back calls.

What are Part Time CapTel jobs?

Part Time CapTel jobs involve working as a captioning assistant, helping people with hearing loss communicate by providing real-time captions for telephone conversations. In this role, you listen to a caller and quickly transcribe their words into text using specialized software, which is then displayed on the recipient’s phone. These positions usually offer flexible hours and can often be done remotely or in a call center setting. CapTel (short for Captioned Telephone) is a service aimed at making phone calls accessible to individuals who are deaf or hard of hearing.

What are the key skills and qualifications needed to thrive as a Part Time CapTel Operator, and why are they important?

To thrive as a Part Time CapTel Operator, you need strong listening, accurate typing, and clear enunciation skills, typically supported by a high school diploma or equivalent. Familiarity with CapTel captioning software and basic computer systems is usually required, with on-the-job training often provided. Exceptional attention to detail, patience, and a commitment to confidentiality are valuable soft skills in this position. These skills are crucial for ensuring accurate and timely communication support for individuals with hearing loss.
What are the most commonly searched types of Captel jobs? The most popular types of Captel jobs are:
What states have the most Part Time Captel jobs? States with the most job openings for Part Time Captel jobs include:
What job categories do people searching Part Time Captel jobs look for? The top searched job categories for Part Time Captel jobs are:
Part Time Captel jobs near you
Infographic showing various Part Time Captel job openings in the United States as of May 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $40,987 per year, or $19.7 per hour.
Part-Time Customer Advisor (Riverside)

Part-Time Customer Advisor (Riverside)

Communication Service for the Deaf, Inc

Riverside, CA • On-site

$21 - $26/hr

Part-time

Posted 27 days ago

Job description

Description:

Supports the California Field Operations Coordinator for Deaf and Disabled Telecommunications Program (DDTP) by assisting disabled California residents who have difficulty using a standard telephone. The DDTP offers specialized telephone equipment, Traditional Rely Services, and speech generating devices to eligible deaf and disabled Californians.


This is a Part-Time position (15 hours/week)

Requirements:
  • Works with recipients toward the familiarity and selection of accessible telecommunication equipment, including specialized equipment orders, and telecommunications options.
  • Assists customers with education and/or training regarding available services
  • Provides troubleshooting and technical support for equipment malfunctions and/or usage problems
  • Maintains the program database logging service records to comply with programmatic administration and reporting requirements
  • Coordinates with providers to resolve customer complaints
  • Works closely with Field Advisors to request and schedule field visits as appropriate
  • Provides complete and accurate notes on all customer interactions, ensuring the accuracy of program files and processes in accordance with state contract requirements
  • Places outbound calls as needed
  • Works with Service Center staff as a team to schedule or host events
  • Maintains compliance with all company, contractual, and state policies and standards
  • Maintains professionalism with customers, peers, and management
  • Acknowledge and adhere to all DDTP Privacy Policy and Information Security protocols
  • Other job duties as assigned

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:

  • Familiarity with, or ability to learn telecommunication access options, accessible telecommunication equipment (i.e. TTY, amplified phone, CapTel, alerting signalers, cell phone amplifiers, iDevices, phone features for visual or speech impairments), and know how to fit individuals with the necessary equipment
  • Familiarity with local, state, and national resources for the deaf, deaf-blind, and hard of hearing population
  • Ability to utilize language, social, and cultural sensitivity to engage with California’s diverse populations
  • Favorable consumer-relations skills and personality patterns for representing CSD, DDTP, and CPUC well within the deaf/hard of hearing community, elderly population, service providers, and vendors
  • Excellent oral, visual, and written communication skills
  • Superior multi-tasking, organizational, record-keeping and time-management skills
  • Computer knowledge for database work and MS Office operations
  • Highest regard for confidentiality

Qualifications

  • A minimum of High School diploma or equivalent
  • 6 – 12 months of previous customer service experience
  • Bilingual: Spanish (preferred)