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Part Time Call Center Jobs in Reston, VA (NOW HIRING)

PharmaCann

Budtender Part Time

Silver Spring, MD · On-site

$17/hr

The Part Time Budtender is responsible for creating a world-class customer experience for all ... to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual ...

ROCS

Customer Service Representative

Herndon, VA · Hybrid

$15 - $16/hr

Ability to work until 7:00 PM ET as scheduled; part-time shifts require at least 4 hours/day ... Experience in a call center or high-volume customer support role (e.g., 45+ calls or 35+ emails/day)

Birmingham Green

RN

Manassas, VA

BIRMINGHAM GREEN Nursing Home and Assisted Living Facilities Registered Nurse (RN) Part-Time New ... call center to assist you with any questions or concerns you may have! Interested? Send us your ...

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All JobsPart Time Call Center JobsPart Time Call Center Jobs in Reston, VA

Part Time Call Center information

See Reston, VA salary details

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How much do part time call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for part time call center in Reston, VA is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.00 per hour, depending on experience, location, and employer.

What are part-time call center jobs?

Part-time call center jobs involve working in a customer service or support role for fewer hours than a full-time position, typically ranging from 15 to 30 hours per week. Employees answer calls, help customers with inquiries or complaints, and may also handle sales or technical support. These positions often offer flexible schedules, making them suitable for students, parents, or individuals seeking supplemental income. Part-time call center agents must have good communication skills, patience, and the ability to multitask in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Representative, and why are they important?

To thrive as a Part Time Call Center Representative, you need strong verbal communication, active listening, and problem-solving skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are crucial for providing efficient, positive customer experiences and maintaining productivity in a fast-paced environment.

What is the difference between Part Time Call Center vs Customer Service Representative?

AspectPart Time Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall center setting, often in a shared spaceOffice or remote, direct interaction with customers
Industry UsageCommon in telecommunication, retail, and service sectorsUsed across various industries including retail, banking, and healthcare
Search/Comparison IntentOften compared for part-time roles in call centersCompared for customer-facing roles in different settings

Part Time Call Center roles typically involve handling inbound or outbound calls in a call center environment, often with flexible hours. Customer Service Representatives may work in similar settings but can also interact face-to-face or via online channels. Both roles require good communication skills and basic credentials, but the main difference lies in the work environment and specific job functions.

What are some common challenges faced by part-time call center agents, and how can they be managed?

Part-time call center agents often face challenges such as managing high call volumes in limited hours and quickly adapting to shifting schedules or call types. To succeed, it's important to develop strong time management skills and become comfortable with using customer relationship management (CRM) software efficiently. Regular communication with supervisors and team members can help address concerns and provide support, while ongoing training ensures agents stay updated on products and policies. Proactively seeking feedback and using call scripts effectively can also make the role more manageable and rewarding.
What are the most commonly searched types of Call Center jobs in Reston, VA? The most popular types of Call Center jobs in Reston, VA are:
What cities near Reston, VA are hiring for Part Time Call Center jobs? Cities near Reston, VA with the most Part Time Call Center job openings:
Part Time Call Center jobs near you

SOC Operator - Weekends

Prosegur Security USA

Sterling, VA • On-site

$26.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Overview
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As the 3rd largest security services provider, our 175k+ team members in 36 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.
Job Details
Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations. We're hiring a reliable, experienced Part-Time SOC Operators! The persons in this position will maintain a safe and secure environment for customers and co-workers by monitoring premises and performing search procedures. Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.
Responsibilities:
  • Monitor a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination.
  • Respond to all emergencies, and dispatch security officers, police, fire, EMS personnel, and other services as required for incidents such as B&E, power disruption, medical, etc.
  • Investigating incidents and alarms, escalating situations to appropriate parties and assembling incident reports.
  • Monitor security alerts and events generated by various security and access control software
  • Analyze and triage security alerts to identify potential security incidents, prioritizing them based on severity, relevance, and potential impact.
  • Take immediate action to mitigate security incidents through remote monitoring efforts and constant surveillance.
  • Document incident response activities, including timelines, actions taken, and lessons learned, to support post-incident analysis and reporting.
  • Operate the access control system through CCTV, and Badging.
  • Monitor site activities via CCTV or other surveillance systems.
  • Be vigilant for safety and security threats.
  • Implement established emergency or security action plans, as required
  • Deter criminal activity, misconduct, and safety violations.

Qualifications:
  • High School Diploma or GED equivalent
  • Must have reliable transportation
  • Must have 2 years of experience in the security industry
  • Minimum 1 year experience in a call center or similar
  • Minimum 1 year of customer service experience required
  • Experience in a security operations center, dispatch, or similar security-related role preferred.
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Excellent communication and problem-solving abilities
  • Proficiency in Microsoft Office Suite and ability to learn software such as Genetec/Lenel
  • Ability to work independently and as part of a team in a 24/7 operational setting
  • Ability to think clearly during crisis or high stress periods
  • Flexibility for potential schedule adjustments

Physical Requirements: This position requires significant physical activity throughout the shift. Officers must be able to:
  • Walk and stand for extended periods (including completing multiple rounds and patrols of up to 1-2 miles per shift)
  • Frequently climb stairs, ramps, or ladders as required by site patrol routes
  • Work indoors and outdoors in varying weather conditions
  • Maintain alertness and situational awareness during all patrols
  • Occasionally lift and/or move up to 25 pounds

These physical requirements are essential to performing the job successfully. Applicants should ensure they are capable of meeting these requirements prior to applying. Reasonable accommodations may be considered in accordance with applicable law.
Prosegur is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, or religion. Sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristics protected by applicable law.
License #116402
Certification Requirements
  • Unarmed Security License
  • CPR Certification
  • Driver's License

Education Requirements
  • High School Diploma

Additional Information / Benefits
  • Paid Holidays
  • 401K/403b Plan
  • Short Term Disability
  • Dental Insurance
  • Paid Vacation
  • Weekly Pay
  • Long Term Disability
  • Paid Sick Days
  • Vision Insurance
  • Medical Insurance

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