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Part Time Call Center Trainer Jobs in Virginia (NOW HIRING)

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of ... Knowledge of local area and attractions Job-Type: Part-Time Typical Schedule Days: * * Days vary ...

Communicarehealth

Receptionist, Part Time, Weekends

Petersburg, VA · On-site

$14.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Address: 250 Flank Road Petersburg, VA 23805 Battlefield Park Healthcare Center , a member of ... Answer telephone, determine nature of call, and direct caller to appropriate individual or ...

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All JobsCall Center Trainer JobsPart Time Call Center Trainer JobsPart Time Call Center Trainer Jobs in Virginia

Part Time Call Center Trainer information

How does a part time call center trainer typically balance training responsibilities with limited work hours?

Part-time call center trainers often focus on specific training modules, onboarding sessions, or targeted skill development workshops within their scheduled hours. They collaborate closely with full-time trainers and supervisors to align on curriculum, provide feedback, and ensure trainees receive consistent instruction. Effective time management and clear communication are key, as trainers may need to prioritize essential content and use digital tools to track progress or follow up with trainees outside of live sessions.

What are the key skills and qualifications needed to thrive as a part time call center trainer?

To thrive as a Part Time Call Center Trainer, you generally need expertise in customer service, strong presentation skills, and experience with training or coaching, often supported by a relevant degree or call center background. Familiarity with call center software (like CRM platforms), e-learning tools, and sometimes a training certification (such as CompTIA CTT+) is typically required. Excellent communication, patience, and the ability to motivate others are standout soft skills for this role. These competencies are essential to effectively develop staff capabilities, ensure consistent service quality, and foster a positive learning environment within the call center.

What is the difference between Part Time Call Center Trainer vs Part Time Customer Service Representative?

AspectPart Time Call Center Trainer

The Part Time Call Center Trainer focuses on developing and delivering training programs to new and existing call center staff, emphasizing training skills, curriculum development, and coaching. They typically hold certifications in training or communication and work in a call center environment. In contrast, a Part Time Customer Service Representative primarily handles customer inquiries, resolves issues, and provides support, often with less emphasis on training skills. Both roles are common in call centers, but the trainer's role is more focused on education and skill development, while the representative's role centers on direct customer interaction.

What does a part time call center trainer do?

A Part Time Call Center Trainer is responsible for teaching and coaching new and existing call center employees, usually on a part-time schedule. Their duties include developing training materials, leading classroom or virtual sessions, and helping agents improve their customer service skills and knowledge of company products. They also assess performance and provide feedback to ensure high-quality interactions with customers. This role is essential in maintaining consistent service standards and supporting employee development.

What are the most commonly searched types of Call Center Trainer jobs in Virginia?

The most popular types of Call Center Trainer jobs in Virginia are:

What cities in Virginia are hiring for Part Time Call Center Trainer jobs?

Cities in Virginia with the most Part Time Call Center Trainer job openings:

Part Time Call Center Trainer jobs near you

Call Center Agent

Massanutten

VA • On-site

$12.77/hr

Part-time

Posted 24 days ago

Job description

Massanutten Resort
Job Summary
The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide the highest level of customer service to maintain a warm, inviting, and guest-focused atmosphere. Position assists callers, greets arriving guests, provides accommodation and amenity information, curates vacation itineraries, and offers recommendations for local attractions. Ideal candidates are creative and possess a friendly disposition with a desire to serve others.
Required
  • Customer service
  • Problem-solving
  • General computer skills

Preferred
  • Prior customer service/guest relations experience and previous hotel/resort work experience
  • Knowledge of local area and attractions

Job-Type: Part-Time
Typical Schedule
Days:
    • Days vary from week to week, including weekends

Hours:
    • Varied hours
      • 16 to 32 hours a week

Compensation:
  • Pay: $12.77/Hour

Applications accepted until 2:00 PM on Monday, August 31. For more information, contact José Antonio Martínez at 540.289.3143.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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