ZipRecruiter

Log In

2

Part Time Call Center Billing Jobs in Raleigh, NC

Peaceful Return to Eden

Veterinarian

Raleigh, NC · Remote

$100K - $160K/yr

Dedicated call center support handles scheduling, client inquiries, and payment processing ... Seek flexibility, part-time or full-time work * Want higher pay * Are recovering from burnout or ...

Supercuts

Part Time Licensed Hair Stylist

Durham, NC · On-site

$25 - $35/hr

Join our fun team and salon at a very busy shopping center located at the Commons at University ... For IMMEDIATE CONSIDERATION & to set up an INTERVIEW, please call/text Brett @ 984-349-4239.

Croasdaile Village

Receptionist (Part-Time)

Durham, NC · On-site

$15.25 - $20/hr

Receptionist (Part-Time) Every other Saturday and Sunday 8:30am-5pm (Health Center) At Croasdaile ... Directs caller to destination and records name, time of call, nature of business, and person called ...

U.S. Navy

Civil Engineer

Durham, NC

$2.90K - $5.80K/mo

... 11 GI Bill * Navy Tuition Assistance Program * Navy College Program * VOLED Assistance Center ... PART-TIME OPPORTUNITIES There are part-time roles as a Civil Engineer in the Navy. Serving ...

next page

Showing results 1-20

People also search for

All JobsPart Time Call Center Billing JobsPart Time Call Center Billing Jobs in Raleigh, NC

Part Time Call Center Billing information

See Raleigh, NC salary details

$13

$19

$26

How much do part time call center billing jobs pay per hour?

As of May 28, 2026, the average hourly pay for part time call center billing in Raleigh, NC is $19.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Part Time Call Center Billing Representative, and why are they important?

To thrive as a Part Time Call Center Billing Representative, you need strong data entry skills, attention to detail, and a basic understanding of billing processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, billing systems, and office applications like Microsoft Excel is typically required. Excellent verbal communication, patience, and problem-solving abilities help in resolving customer inquiries and maintaining positive interactions. These skills are essential for ensuring accurate billing, efficient service, and customer satisfaction in a fast-paced call center environment.

What are some common challenges faced by part-time call center billing representatives, and how can I prepare for them?

Part-time call center billing representatives often manage high call volumes while addressing customers' billing inquiries and concerns. A common challenge is handling difficult or upset customers who may be frustrated about billing errors or charges. To prepare, it's important to develop strong communication and problem-solving skills, as well as to become familiar with the company's billing systems and procedures. Additionally, balancing efficiency with accuracy is crucial, since resolving issues quickly without mistakes improves both customer satisfaction and your performance metrics.

What are part time call center billing jobs?

Part time call center billing jobs involve handling customer inquiries and issues related to billing, payments, and account information, typically over the phone or through online channels. Employees in these roles work fewer hours than full-time staff, often with flexible or rotating shifts. Responsibilities may include answering billing questions, processing payments, resolving discrepancies, and providing excellent customer service. These jobs are common in industries such as telecommunications, utilities, healthcare, and financial services. Ideal candidates usually have strong communication skills, attention to detail, and basic computer proficiency.

What is the difference between Part Time Call Center Billing vs Part Time Call Center Customer Service?

AspectPart Time Call Center BillingPart Time Call Center Customer Service
Primary RoleHandling billing inquiries, processing payments, and account adjustmentsAssisting customers with product information, troubleshooting, and general inquiries
Required SkillsKnowledge of billing systems, attention to detail, communication skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentCall center setting, often with specialized billing softwareCall center setting, general customer support tools
Common Industry UsageFinancial services, telecom, utilitiesRetail, telecom, service providers

Part Time Call Center Billing roles focus on managing billing-related customer inquiries, requiring specific knowledge of billing systems. In contrast, Part Time Call Center Customer Service involves broader customer support tasks. Both roles operate in similar call center environments but serve different customer needs.

What are the most commonly searched types of Call Center Billing jobs in Raleigh, NC? The most popular types of Call Center Billing jobs in Raleigh, NC are:
What are popular job titles related to Part Time Call Center Billing jobs in Raleigh, NC? For Part Time Call Center Billing jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Part Time Call Center Billing jobs in Raleigh, NC look for? The top searched job categories for Part Time Call Center Billing jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Part Time Call Center Billing jobs? Cities near Raleigh, NC with the most Part Time Call Center Billing job openings:
Part Time Call Center Billing jobs near you
Call Center Representative (Research).

Call Center Representative (Research).

Grace Federal Solutions LLC

Cary, NC • On-site

$14 - $17.50/hr

Part-time

Posted 20 days ago

Job description

Call Center Representative – Clinical Research (Bilingual Preferred)
Location: Durham, NC
Employer: Grace Federal Solutions
Type: Part-Time

Use Your Communication Skills to Support Public Health Research.

Grace Federal Solutions is seeking a detail-oriented Call Center Representative to support clinical research participant outreach and data collection efforts in Durham, NC.

This role is ideal for candidates with experience in call centers, healthcare, or clinical research who understand the importance of compliance, accuracy, and professional communication.

If you’re comfortable speaking with diverse populations and working within structured research protocols, we want to meet you.

What You’ll DoParticipant Outreach & Scheduling

  • Conduct outbound calls to research participants for appointment confirmation, eligibility screening, and study updates

  • Respond to inbound participant inquiries regarding study procedures

  • Clearly explain study-related information in a professional and compassionate manner

  • Use Spanish/English bilingual skills to improve participant accessibility (preferred)

Clinical Research Support

  • Follow approved scripts and study protocols

  • Ask pre-approved screening questions to determine participant eligibility

  • Document interactions accurately in research systems

  • Escalate protocol deviations or concerns to the research team

Data Entry & Documentation

  • Enter participant data into EDC systems and research databases

  • Track follow-ups and ensure completion of required participant touchpoints

  • Maintain strict confidentiality standards

Compliance & Quality

  • Adhere to HIPAA and institutional privacy guidelines

  • Participate in call monitoring and quality assurance reviews

  • Maintain professionalism in all participant communications

What We’re Looking For

  • Minimum 2 years of experience in:

    • Call center operations OR

    • Clinical research support

  • Strong data entry accuracy and attention to detail

  • Clear verbal communication skills

  • Comfortable working with structured scripts and compliance requirements

  • Basic proficiency in Microsoft Office tools

  • Ability to manage call volume and meet productivity expectations

Bilingual (Spanish/English) strongly preferred.

All candidates must pass background screening and meet confidentiality requirements.

Why Join Grace Federal Solutions?

  • Support meaningful public health research

  • Gain exposure to clinical research operations

  • Work in a structured, compliance-driven environment

  • Be part of a team that values professionalism and community impact

We are an Equal Opportunity Employer committed to an inclusive workplace.

Ready to Make an Impact?

Submit your resume today. Qualified candidates will be contacted for an initial screening interview.

Powered by JazzHR

8gIFr1HX19