Part Time Call Center Agent Jobs in Tennessee (NOW HIRING)

Salary $17.37 per hour
PURPOSE OF CLASSIFICATION
The purpose of this job is to perform general/manual work associated with operation of solid waste convenience centers. Duties and responsibilities include assisting the public with refuse disposal, directing separation of disposable/non-disposable materials, cleaning/maintaining compactor areas and convenience center facilities, operating compactors, monitoring content levels on containers, providing information and assistance, and performing other tasks as assigned. Reports to Convenience Center Supervisor.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Opens/closes solid waste convenience center each day, following established procedures; secures premises.
Assists the general public with disposal of refuse at convenience center; provides information and guidance concerning proper separation of refuse and disposal procedures.
Assesses materials brought into convenience center; identifies nature of materials; determines whether materials are appropriate to be disposed of at convenience center; explains options for disposal of hazardous materials, toxic materials, or otherwise non-disposable materials; directs customers with non-disposable materials to landfill or elsewhere as appropriate.
Directs customers in the proper separation of disposable materials; monitors activities to ensure placement of materials into appropriate bins.
Provides status reports pertaining to convenience center operations to appropriate personnel; reports compactor gauge readings, damages, problems, or other matters to supervisor; reports unauthorized dumping, accidents, damages, fires, or other problems to supervisor or other officials as appropriate.
Operates a compactor to compact household garbage and other refuse; monitors operations and condition of compactor to measure level of contents, prevent overflowing of materials, and identify potential mechanical problems; operates/maintains fire extinguisher to extinguish small fires as needed.
Cleans/maintains areas around trash bins and compactors; cleans/maintains convenience center building and related facilities. Ensures all spills are clean appropriately and immediately.
Performs various manual tasks associated with convenience center operations and maintenance, which may include picking up debris/litter, sweeping/raking/washing ground surfaces, cutting grass, applying salt to road surfaces, hooking and unhooking bins, changes out boxes and compactors when appropriate.
Operates a variety of equipment, machinery and tools associated with department activities, which may include a compactor, weed eater, debris blower, fire extinguisher, shovel, rake, hose, broom, vacuum cleaner, etc..
Performs general cleaning/maintenance tasks necessary to keep equipment and tools in operable condition, which may include inspecting equipment, checking/replacing fluids, greasing equipment, replacing parts, washing/cleaning equipment, or cleaning work areas; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.
Directs traffic within convenience center as needed.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals.
Prepares or completes various forms, reports, correspondence, logs, or other documents.
Receives various forms, reports, correspondence, hazardous materials identification guides, procedures, manuals, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Communicates with supervisor, employees, other departments, customers, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
ADDITIONAL FUNCTIONS
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
High school diploma or GED; supplemented by 2 months previous experience and/or training involving solid waste disposal, manual work, or general maintenance work; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Tennessee driver's license.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to compile, assemble, copy, record and/or transcribe data according to a prescribed schema or plan. Include judging whether readily observable functional, structural or compositional characteristics are similar to or divergent from prescribed standards, procedures or routines.
Human Interaction: Requires the ability to exchange information for the purpose of clarifying details within well-established policies, procedures and standards. Require the ability to interact with the public and fellow employees in a courteous and professional manner using verbal/nonverbal cues to include voice tone and mannerisms.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a variety of reference data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division.
Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involve semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE/PHYSICAL DEMANDS ANALYSIS
Physical ability: Tasks require the regular and, at times, sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, standing and that may involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature extremes, machinery, traffic hazards, bright/dim light, toxic agents, disease, or pathogenic substances.
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Wilson County, Tennessee, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.