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Part Time Call Center Agent Jobs in Florida (NOW HIRING)

BAY AREA LEGAL SERVICES INC

Part-Time Screener

Ybor City, FL · Remote

$35K - $40K/yr

These part-time roles are 60% remote (3 days per week remote) after successful completion of new ... Experience at a Non-Profit Previous customer service experience Previous call center experience ...

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All JobsCall Center Agent JobsPart Time Call Center Agent JobsPart Time Call Center Agent Jobs in Florida

Part Time Call Center Agent information

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How much do part time call center agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time call center agent in Florida is $12.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.18 per hour, depending on experience, location, and employer.

What is the difference between Part Time Call Center Agent vs Customer Service Representative?

AspectPart Time Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteRetail, office, or remote settings
Industry UsageTelecommunications, tech, financeRetail, banking, healthcare
Search & Comparison IntentCustomer support, inbound calls, part-time rolesCustomer service, client interaction, part-time roles

Both roles involve assisting customers, often require similar credentials, and are found in similar industries. The main difference is that a Part Time Call Center Agent typically handles inbound or outbound calls in a call center environment, often remotely or on-site, while a Customer Service Representative may work in various settings like retail or healthcare, with broader customer interaction responsibilities.

What are the key skills and qualifications needed to thrive as a part time call center agent, and why are they important?

To thrive as a Part Time Call Center Agent, you need strong communication skills, active listening, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer proficiency is typically required. Patience, resilience, and problem-solving abilities help agents deliver excellent customer service and manage difficult interactions. These skills are crucial for maintaining customer satisfaction and ensuring efficient, effective call resolution in a dynamic environment.

What is a part time call center agent?

Part time call center agents are professionals who handle customer calls, inquiries, or support requests for a company, but work fewer hours per week than full-time agents. They may answer questions, resolve issues, or provide information to customers over the phone, often during peak periods or outside standard business hours. This role typically requires good communication skills, patience, and the ability to work flexible shifts. Part time schedules can be ideal for students, parents, or those seeking supplemental income.

What are some common challenges faced by part-time call center agents, and how can they be effectively managed?

Part-time call center agents often face challenges such as managing high call volumes during peak hours and adapting to varying shift schedules. Staying up to date with product or service information can also be difficult with limited hours. To manage these challenges, it's important to communicate regularly with supervisors, make use of available training resources, and develop effective time management skills. Building strong relationships with team members can also help create a supportive work environment and facilitate knowledge sharing.
What are the most commonly searched types of Call Center Agent jobs in Florida? The most popular types of Call Center Agent jobs in Florida are:
What are popular job titles related to Part Time Call Center Agent jobs in Florida? For Part Time Call Center Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Part Time Call Center Agent jobs in Florida look for? The top searched job categories for Part Time Call Center Agent jobs in Florida are:
What cities in Florida are hiring for Part Time Call Center Agent jobs? Cities in Florida with the most Part Time Call Center Agent job openings:
Part Time Call Center Agent jobs near you
Infographic showing various Part Time Call Center Agent job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $26,760 per year, or $12.9 per hour.

Customer Service Agent | Part- Time

Empire Auto Parts, LLC

Orlando, FL

$19/hr

Part-time

Re-posted 9 days ago

Job description

The Customer Service Agent is a key link between the company and its customer base of collision repair shops in the region. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.

Responsibilities:

  • Product Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation.
  • Customer Inquiries: Respond to customer questions regarding part compatibility, pricing, availability, and shipping, primarily over the phone.
  • Order Processing: Efficiently process customer orders, returns, and exchanges, ensuring accuracy and customer satisfaction.
  • Issue Resolution: Handle customer complaints or issues, providing timely solutions or escalating to management when necessary.
  • Inventory Awareness: Stay informed about inventory levels and product updates to provide accurate information to customers.
  • Collaboration with Teams: Work closely with warehouse, shipping, dispatch, and other departments to ensure seamless order fulfillment.
  • Feedback Collection: Collect customer feedback and suggest improvements in products, services, or processes to management

Qualifications/Skills:

  • High school diploma or equivalent; automotive parts or collision repair training is a plus.
  • Experience in customer service, preferably in the automotive or collision repair industry.
  • Strong understanding of automotive parts and their applications.
  • Proficiency in CRM software and order management systems.
  • Excellent communication and interpersonal skills.
  • Technical aptitude with automotive parts and repair processes.
  • Attention to detail and accuracy in order processing.
  • Strong problem-solving and negotiation skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Bilingual: English and Spanish
  • Call Center experience
  • Be at least 18 years old

    What We Offer:

    • Paid Training
    • Paid Sick Days
    • Paid Holidays, Including 1 Floating Holiday (Your Birthday)
    • Weekly Pay
    • M-F work week; No weekends

    Employee Perks:

    • Casual Dress Code
    • Teamwork Environment
    • Free Company Apparel
    • Free Parking
    • Employee Recognition

    Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

    * Empire Auto Parts participates in E-verify. Link: https://mandatoryview.com/?LicenceId=aff05aa0-caa9-49f7-803f-6dc96b954dd3&ProductType=OnlineApplicant&SubType=PG