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Part Time Call Auditor Jobs (NOW HIRING)

MCR Hotels

Night Auditor (Part-Time)

Houston, TX · On-site

$15 - $16/hr

Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations * Audit ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

Hotel Bethlehem

Night Auditor - Part Time

Bethlehem, PA · On-site

$14.75 - $19.75/hr

Awarded as Top Workplace- Morning Call Why Work for Us Historic Hotel Bethlehem offers their employees the opportunity to work alongside a team of dedicated individuals who are devoted to embracing ...

Hotel Bethlehem

Night Auditor - Part Time

Bethlehem, PA · On-site

$14.75 - $19.75/hr

Awarded as Top Workplace-Morning Call Why Work for Us Historic Hotel Bethlehem offers their employees the opportunity to work alongside a team of dedicated individuals who are devoted to embracing ...

Hotel Bethlehem

Night Auditor - Part Time

Bethlehem, PA · On-site

$14.75 - $19.75/hr

Awarded as Top Workplace- Morning Call Why Work for Us Historic Hotel Bethlehem offers their employees the opportunity to work alongside a team of dedicated individuals who are devoted to embracing ...

Hotel Bethlehem

Night Auditor - Part Time

Bethlehem, PA

$14.75 - $19.75/hr

Awarded as Top Workplace- Morning Call Why Work for Us Historic Hotel Bethlehem offers their employees the opportunity to work alongside a team of dedicated individuals who are devoted to embracing ...

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Part Time Call Auditor information

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$46

How much do part time call auditor jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for part time call auditor in the United States is $19.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Part Time Call Auditor?

A Part Time Call Auditor is responsible for monitoring and evaluating phone calls, typically between customers and service representatives, to ensure quality standards are met. They listen to recorded or live calls, assess compliance with company policies, and provide feedback to improve customer service. This role is usually part-time and may involve flexible hours, making it suitable for individuals seeking supplemental income or work-life balance. Part Time Call Auditors are essential in maintaining high standards of customer interactions and supporting staff training initiatives.

What are the key skills and qualifications needed to thrive as a Part Time Call Auditor, and why are they important?

To thrive as a Part Time Call Auditor, you need keen attention to detail, analytical listening skills, and a basic understanding of quality assurance principles, often supported by a high school diploma or equivalent. Familiarity with call recording software, quality monitoring tools, and CRM systems is typically required. Strong written communication, objectivity, and time management are valuable soft skills in this position. These abilities help ensure accurate call evaluations, maintain compliance standards, and provide actionable feedback for continuous improvement.

What is the difference between Part Time Call Auditor vs Part Time Claims Processor?

AspectPart Time Call AuditorPart Time Claims Processor
Required CredentialsBasic computer skills, possibly some industry-specific trainingBasic computer skills, insurance knowledge often preferred
Work EnvironmentCall centers, remote or on-siteOffice or remote, insurance or healthcare companies
Employer & IndustryInsurance, healthcare, customer serviceInsurance, healthcare, administrative

Part Time Call Auditors and Part Time Claims Processors both require basic computer skills and industry knowledge. Call Auditors focus on reviewing call recordings for quality, while Claims Processors handle insurance claims. Both roles are common in insurance and healthcare sectors, often performed remotely or in call centers.

What are some typical challenges faced by part-time call auditors, and how can they be managed effectively?

Part-time call auditors often face challenges such as maintaining focus during repetitive listening tasks, adapting to different call styles, and accurately documenting feedback within limited hours. To manage these, it's important to take regular short breaks, stay organized with clear note-taking, and communicate proactively with supervisors if clarification is needed. Building familiarity with call evaluation criteria and using provided auditing tools efficiently can also help improve accuracy and productivity in the role.
What cities are hiring for Part Time Call Auditor jobs? Cities with the most Part Time Call Auditor job openings:
What are the most commonly searched types of Call Auditor jobs? The most popular types of Call Auditor jobs are:
What states have the most Part Time Call Auditor jobs? States with the most job openings for Part Time Call Auditor jobs include:
Part Time Call Auditor jobs near you

Night Auditor (Part-Time)

MCR Hotels

Houston, TX • On-site

$15 - $16/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Fairfield Inn & Suites Houston Intercontinental Airport
SECTION ONE: MCR Universal Role Standards
EXECUTIVE SUMMARY
CLEANLINESS and FRIENDLINESS!
The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.
AREAS OF EXCELLENCE
  • Happy Guests
  • Spotless Cleanliness
  • Product Consistency & Quality
  • Teamwork

Duties and Expectations
1. Happy Guests
  • Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
  • Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
  • Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
  • Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency.
  • Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities.
  • Events: Awareness and support for all groups and events at the hotel.
  • Technology: Understanding of relevant technology for each role.
  • Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting.

2. Spotless Cleanliness
  • Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized.
  • Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe.
  • Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning.

3. Product Consistency & Quality
  • Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift.
  • Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication.
  • Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times.

4. Teamwork
  • Communication: Communication between Team Members should be clear, honest, and professional.
  • Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests.
  • Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace.

SECTION TWO: Night Auditor, Role Specific Duties and Expectations
Other Duties and Expectations
  • Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist.
  • Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues.
  • Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist.

SECTION THREE: Success Metrics
Happy Guests
  • Management Performance Ratings
  • Guest Satisfaction Scores/Intent to Return

Spotless Cleanliness
  • GM/AGM Spot Checks
  • Leadership Walk-throughs (RVP, etc.)
  • Guest Ratings/Reviews

Product Consistency & Quality
  • Checklist Tracking
  • Management Performance Ratings
  • Guest Ratings

Teamwork
  • Management Performance Ratings

SECTION FOUR: Qualifications & Requirements
Qualifications & Requirements:
  • Experience in a hospitality, service, consumer-facing franchise or related field preferred.
  • Can-Do Attitude: Must have a positive attitude and willingness to learn.
  • Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures.
  • Handle Pace and Pressure: Must work well in stressful, high-pressure situations.
  • Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests.
  • Communication Skills: Must be able to convey information and ideas clearly.
  • Hospitality and Guest Service: Must have a desire to serve all guests.
  • Age Requirement: Must be 18 years of age or older to perform this job.
  • Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel.
  • Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock.
  • Breaks: Clock in/out for breaks at the designated time on your schedule.
  • Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift.

Physical Working Demands & Working Environment:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to:
  • Stand or remain in a stationary position for long periods of time (3-4 hours at a time).
  • Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls.
  • Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms.
  • Inspect and visually observe details at close range (within a few feet) and from long range.

The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers).
Language + Reasoning Skills:
  • Read, write, understand and communicate with others effectively using the English language.

Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position.
This document does not create an employment contract, implied or otherwise, other than an at-will relationship.
Our Company
  • MCR is the 3rd-largest hotel owner-operator in the United States.
  • Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
  • MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
  • MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
  • MCR was named one of Fast Company's 10 Most Innovative Travel Companies of 2020.
  • MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
  • For the TWA Hotel at New York's JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What's in it for you?
  • Hotel Discounts
  • Weekly Pay
  • Paid Time Off
  • Retirement Options
  • Referral bonuses
  • Career advancement & upward mobility
  • Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Apply