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Part Time Call Auditor Jobs in Santa Rosa, CA (NOW HIRING)

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Part Time Call Auditor information

See Santa Rosa, CA salary details

$11

$20

$50

How much do part time call auditor jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time call auditor in Santa Rosa, CA is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.01 per hour, depending on experience, location, and employer.

What is a part time call auditor?

A Part Time Call Auditor is responsible for monitoring and evaluating phone calls, typically between customers and service representatives, to ensure quality standards are met. They listen to recorded or live calls, assess compliance with company policies, and provide feedback to improve customer service. This role is usually part-time and may involve flexible hours, making it suitable for individuals seeking supplemental income or work-life balance. Part Time Call Auditors are essential in maintaining high standards of customer interactions and supporting staff training initiatives.

What are the key skills and qualifications needed to thrive as a part time call auditor?

To thrive as a Part Time Call Auditor, you need keen attention to detail, analytical listening skills, and a basic understanding of quality assurance principles, often supported by a high school diploma or equivalent. Familiarity with call recording software, quality monitoring tools, and CRM systems is typically required. Strong written communication, objectivity, and time management are valuable soft skills in this position. These abilities help ensure accurate call evaluations, maintain compliance standards, and provide actionable feedback for continuous improvement.

What are some typical challenges faced by part time call auditors, and how can they be managed effectively?

Part-time call auditors often face challenges such as maintaining focus during repetitive listening tasks, adapting to different call styles, and accurately documenting feedback within limited hours. To manage these, it's important to take regular short breaks, stay organized with clear note-taking, and communicate proactively with supervisors if clarification is needed. Building familiarity with call evaluation criteria and using provided auditing tools efficiently can also help improve accuracy and productivity in the role.

What is the difference between Part Time Call Auditor vs Part Time Claims Processor?

AspectPart Time Call AuditorPart Time Claims Processor
Required CredentialsBasic computer skills, possibly some industry-specific trainingBasic computer skills, insurance knowledge often preferred
Work EnvironmentCall centers, remote or on-siteOffice or remote, insurance or healthcare companies
Employer & IndustryInsurance, healthcare, customer serviceInsurance, healthcare, administrative

Part Time Call Auditors and Part Time Claims Processors both require basic computer skills and industry knowledge. Call Auditors focus on reviewing call recordings for quality, while Claims Processors handle insurance claims. Both roles are common in insurance and healthcare sectors, often performed remotely or in call centers.

What cities near Santa Rosa, CA are hiring for Part Time Call Auditor jobs?

Cities near Santa Rosa, CA with the most Part Time Call Auditor job openings:

Part Time Call Auditor jobs near you

Part Time Night Auditor $23/hr depending on experience

Henderson

Santa Rosa, CA • On-site

$23/hr

Part-time

Posted 19 days ago

Job description

The Hilton Garden Inn is currently seeking an experienced Part Time Night Auditor for our 90-room full service hotel.
Job duties include:
1.Register and process guests promptly upon arrival and departure and ensure guest and house accounts are complete and accurate.
2. Balance and audit for accuracy room revenue, suite shop revenue, cashier's reports, and guest and house accounts and telephone revenue.
3. Post and balance charges and settlements for room, restaurant and bar daily work.
4. Complete all credit card transmittals, direct bills, and no-show billings for the day. Run final night audit and associated reports relevant to daily revenues.
5. Maintain files and reset the systems for the next day's operations.
6. Perform all Guest Service Agent functions as required. Book room reservations, answering and expedite hotel phone calls.
7. Receive guest requests and/or complaints and ensure that appropriate actions have been taken through call-back procedures.
8. Drive the hotel shuttle van when needed.
Qualifications:
Basic knowledge of accounting operations, mathematical skills, and computing skills.
Front desk experience in a hospitality/hotel environment a plus.
Must maintain a professional appearance and a cordial attitude towards all guests and staff.
Must be people oriented and able to work independently or with others as needed.
Must have comprehensive understanding of the English language and the ability to communicate effectively with co-workers and managers.
Must be able to listen and apologize with empathy, find a solution and follow through when resolving guest problems.
In order to meet insurance requirements candidate must have a 5 year clean driving record and be over the age of 21.
Pre-employement drug screen, citizen, background & DMV driving record check required.
Please apply in person at Hilton Garden Inn 417 Aviation Boulevard, Santa Rosa CA 95403 Attention: General Manager.

Company Description

Henderson Hospitality loves their employees! We are a smaller company and love being a family. We enjoy coming to work every day and want the same from each person we bring in.