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Role: Onsite Golf Pro Shop Attendant

Location: Pembroke Pines, FL

Community: Hollybrook

Pay Range: $16.00per hour

Job Type: Full Time

Typical Schedule: Availability to work weekends required

Company Summary

RealManage Elevated Onsite is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated Onsite professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage Elevated Onsite is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better

Join RealManage Elevated Onsite fast-growing team where energy, teamwork, innovation, and contribution are highly valued.

Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

Community Summary

Regardless of how you choose to spend your leisure time, be assured you will quickly discover that Hollybrook is the most vibrant and well maintained community for active seniors in the area. We are located in Pembroke Pines in south Broward County, convenient to the beaches and the varied and numerous cultural possibilities of Fort Lauderdale, Hollywood, and Miami. Our location is ideal for sightseeing/overnight trips to the Florida Keys, the Everglades, the southwest Gulf coast of Florida, or even Orlando. If you choose to stay closer to home, we are lucky enough to have a full-service restaurant on site that overlooks our beautiful golf course, a theater/banquet facility for our many dinner dances and shows, and a recreation building which offers a varied range of activities to stretch your mind, body, and creative talents. We cordially invite you to make a visit to our beautiful property, and we look forward to greeting you as a new neighbor once you have discovered all that we have to offer.

Role Summary

The Pro Shop Assistant supports the Head Golf Professional/Director of Golf by managing daily pro shop operations, inventory control, and merchandising. This role ensures exceptional customer experience, oversees shop staff, assists with tournament operations, and maintains a clean, organized, and welcoming retail environment. 

Responsibilities

• Retail & Merchandising: Oversee inventory levels, receive shipments, price items, and create visually appealing displays to drive sales
• Operational Management: Perform, oversee, and train staff on opening/closing procedures, POS system transactions, and daily reporting
• Customer Service: Greet members and guests, book tee times, handle inquiries, and resolve complaints efficiently
• Staff Supervision: Assist with scheduling, training, and supervising pro shop staff and outside service attendants
• Tournament Support: Help coordinate, set up, and score league play and tournaments
• Admin & Compliance: Maintain handicap records (GHIN), ensure compliance with club policies, and manage sales records

Disclaimer

This description is not intended to be an exhaustive list of duties. Responsibilities may evolve based on Board direction and community needs. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position.

• Experience: 1–2 years of experience in a golf pro shop or high-end retail environment preferred
• Technology: Proficiency with POS systems
• Skills: Excellent communication, organizational, and interpersonal skills
• Availability: Willingness to work weekends, holidays, and variable hours based on weather 

Physical Requirements

• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to occasionally stand, walk, bend, or reach as needed.
• Ability to lift or move objects up to 10–15 pounds (e.g., files, office supplies).
• Manual dexterity to operate a computer keyboard, mouse, telephone, and other office equipment.
• Visual acuity to read printed materials, spreadsheets, and computer screens.
• Hearing and speech ability to communicate effectively in person, by phone, and in virtual meetings.
• Ability to work in a standard office environment with moderate noise levels.
• Ability to work a standard schedule, with occasional extended hours as required.

Pay:

$16.00 per hour

EEO & Values Statement

RealManage is a valuesbased, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.