CLASSIFICATION: Support Staff
DEPARTMENT: Finance and Administrationย
FLSA STATUS: Non-exempt
SUPERVISION RECEIVED:ย Works under the direction of the Store Manager
SUPERVISION EXERCISED:ย N/A
POSITION SUMMARY:ย Our neighborhood-based independent Book Shop is hiring a part-time Sales Associate who enjoys working with people and brings a positive, can-do attitude to every shift. You'll spend most of your time on the sales floor, helping customers, collaborating with management and fellow team members, and keeping the store welcoming, organized, and easy to shop in.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Customer Service & Sales:
- Greet customers warmly, offer assistance, and provide attentive, knowledgeable service.
- Help customers find books, gifts, and other items that fit their interests and needs.
- Answer basic questions and direct more complex concerns to a supervisor or manager.
- Accurately ring up purchases using cash, credit, gift cards, and other payment types.
Store Support:
- Follow directions from supervisors and managers to complete daily tasks and projects on time.
- Work cooperatively with team members, sharing information about products, events, and store policies.
- Communicate clearly and respectfully with team members to keep the shift running smoothly.
Store Presentation & Maintenance:
- Regularly walk the sales floor to straighten shelves, restock displays, and maintain attractive sections.
- Assist with simple merchandising (face-outs, table arrangements, signage) following store guidelines.
- Help with everyday cleaning such as sweeping, mopping, vacuuming, dusting shelves, cleaning windows, and taking out trash.
- Contribute to a tidy, safe, and inviting environment for both customers and staff.
Schedule:
- This is a part-time position requiring consistent, year-round availability.
- Weekly shifts may be regular or vary depending on store needs, events, and seasonal business.
QUALIFICATIONS:ย Ideally 1-2+ years of retail or other customer-facing experience; bookstore or literary experience is a plus but not required. At least 18 years of age. High school diploma or GED preferred. Basic reading, writing, and math skills, including comfort with cash handling and simple transactions. Clear, friendly verbal communication and ease in interacting with a wide range of people. Ability to work well on a team, stay calm during busy periods, and maintain a proactive, can-do attitude. Flexibility to work some evenings, weekends, and holidays as needed. Genuine interest in contributing to a lively, inclusive, community-oriented independent bookstore.
TO APPLY:ย Qualified candidates should attach their cover letter, resume, and contact information for three professional references to the online application by clicking "Apply Now". Please attach documents as a PDF file.
Moravian University will not sponsor applicants for a U.S. work visa for this position.
Moravian University's mission is to prepare individuals for reflective lives and leadership in a world of change. In support of this mission, we are dedicated to fostering an educational and professional environment that is enriched by individuals of varied backgrounds, experiences, and perspectives.As part of Moravian University's institutional values, all employees contribute to upholding our Community Standards and Expectations, which emphasize respectful engagement, accountability, inclusion, and lifelong learning.
Moravian University is an equal opportunity employer and does not tolerate discrimination, harassment or retaliation against any applicant for employment or admission on the basis of a characteristic protected by federal, state or local laws. Please see Moravian University's Equal Opportunity and Title IX nondiscrimination statementย for additional information.
Please visit moravian.edu/benefitsย to review benefits offered at Moravian University*
WORK ENVIRONMENT: The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. ย
The individual is routinely exposed to indoor conditions, minimum outdoor weather and temperature extremes, and moderate noise level.
We welcome applicants of all abilities and are dedicated to fostering an inclusive work environment. If you need any accommodations during the hiring process or in your role, we encourage you to reach out to Human Resources at hr@moravian.eduย or 610.861.1527.ย View the standard physical demandsย for positions at Moravian University.
The specific statements shown in each section of this description are not intended to be all-inclusive.ย They represent typical elements and criteria necessary to successfully perform the job.
*Please visit this linkย to review the benefit eligibility status associated with this position. Moravian University offers students a private education they will not find anywhere else: personal attention and preparation for life with a record of success longer than our nation's history. Located in Bethlehem, Pennsylvania and offering undergraduate and graduate degrees that blend liberal arts with professional programs, Moravian University has been preparing students for reflective lives, fulfilling careers, and transformative leadership in a world of change since 1742. Moravian University is a member of The New American Colleges and Universities (NAC&U), a national consortium of selective, small to mid-size independent colleges and universities dedicated to the purposeful integration of liberal education, professional studies, and civic engagement. Visit moravian.edu to learn more about how the Moravian University focus on education for all prepares its students for life-long success.
Moravian University is an equal opportunity employer valuing diversity and encouraging individuals from under-represented populations to apply.