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Part Time Bilingual Call Center Representative Jobs

Position: Part-Time Call Center Representative Location: In-office - Oakland, CA (near Alameda, CA) Schedule: The schedule for this position includes day shifts as well as weekends and weekday ...

Part-Time Call Center Representative Location: Memphis, TN Anserfone is seeking dedicated and detail-oriented Part-Time Call Center Representatives to join our rapidly growing team. In this vital ...

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time Call Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a Call ...

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Part Time Bilingual Call Center Representative information

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$11

$21

$34

How much do part time bilingual call center representative jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for part time bilingual call center representative in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What does a Part Time Bilingual Call Center Representative do?

A Part Time Bilingual Call Center Representative handles incoming and outgoing calls for a company, providing customer service and support in two or more languages. They assist customers with inquiries, resolve issues, and process orders or information requests. Working part-time, they typically follow a set schedule and may work evenings or weekends. Bilingual representatives are valued for their ability to communicate with a diverse range of customers, ensuring clear understanding and better service.

What are the typical challenges faced by a Part Time Bilingual Call Center Representative, and how can they be managed?

Part Time Bilingual Call Center Representatives often encounter challenges such as handling high call volumes, managing customer concerns in multiple languages, and quickly switching between language contexts. Staying organized, practicing active listening, and utilizing call center software efficiently can help manage these demands. Many teams offer ongoing training and peer support to help representatives build confidence and continuously improve their communication skills.

What are the key skills and qualifications needed to thrive as a Part Time Bilingual Call Center Representative, and why are they important?

To thrive as a Part Time Bilingual Call Center Representative, you need fluency in at least two languages, excellent verbal communication, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong interpersonal skills, patience, and problem-solving abilities help you effectively address diverse customer needs. These competencies ensure efficient service, customer satisfaction, and smooth communication across language barriers.
What cities are hiring for Part Time Bilingual Call Center Representative jobs? Cities with the most Part Time Bilingual Call Center Representative job openings:
What are the most commonly searched types of Bilingual Call Center Representative jobs? The most popular types of Bilingual Call Center Representative jobs are:
What states have the most Part Time Bilingual Call Center Representative jobs? States with the most job openings for Part Time Bilingual Call Center Representative jobs include:
Call Center Representative

Call Center Representative

Serenity Mental Health Centers

Lehi, UT • On-site

$19.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago


Job description

Call Center Representative – Customer Support

Location: Lehi, UT
Employment Type: Full-Time (Part-Time available after training)
Compensation: Starting at $16.50/hour, with growth up to $19.50/hour within 6 months

Overview

Join a high-volume inbound call center where your communication skills and professionalism drive results.

In this role, you’ll handle inbound calls from customers who have already expressed interest, answer questions, and guide them through next steps with confidence and clarity. This is a structured, script-supported environment where quality, consistency, and customer experience are key.

No industry-specific experience required — paid training provided.

What You’ll Do

  • Handle a high volume of inbound calls from prospective and existing customers
  • Schedule appointments and manage calendars with accuracy and efficiency
  • Follow structured scripts and workflows while adapting naturally to conversations
  • Guide hesitant callers using professional, solutions-focused communication
  • Convert inbound inquiries into scheduled appointments
  • Verify customer information and enter data accurately into a CRM system
  • Respond to questions and resolve concerns in a calm, professional manner
  • Escalate complex situations appropriately while maintaining a positive experience
  • Collaborate with internal teams to ensure smooth handoffs and follow-through

What This Role Feels Like

  • Fast-paced call center environment with consistent call volume throughout the day
  • Structured workflows with clear expectations and performance metrics
  • A role where how you communicate matters just as much as what you do
  • High standards for professionalism, accuracy, and customer experience

What We’re Looking For

  • High school diploma or GED
  • Experience in a customer service or call center environment preferred
  • Comfortable handling high call volume and working on the phone throughout the day
  • Strong verbal and written communication skills
  • Ability to stay calm, organized, and professional under pressure
  • Basic computer skills and experience with data entry and systems (CRM experience a plus)

Preferred Background

  • Call center or inbound sales/support experience
  • Hospitality, retail, or other high-touch customer service roles
  • Experience working in metrics-driven or performance-based environments

About You

You’ve worked in environments where customer interactions moved quickly and quality still mattered. You’re comfortable following a process, staying organized, and keeping a professional tone — even during busy or challenging calls.

You take pride in clear communication, accuracy, and delivering a strong customer experience every time.

Training & Schedule

  • Paid training required: 4 consecutive weeks, 40 hours per week
  • After training, flexible scheduling with full-time or part-time options available

Compensation & Benefits

  • Starting at $16.50/hour with growth to $19.50/hour within 6 months
  • $1.00/hour bilingual differential (Spanish/English)
  • Health, dental, and vision coverage (majority employer-paid)
  • 401(k) retirement plan
  • Paid time off: 10 days (15 after first year) + 10 paid holidays
  • Flexible scheduling options

Serenity is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.