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ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assistwith the day-to-day operations of the Product Innovation Lab.

• Providebasic guidance and support to students, faculty, staff, alumni, and community membersutilizingthe lab and its resources.

• Assistwith training users on equipment, tools, software, and safe operating procedures within the lab environment.

• Support maintenance, organization, and inventory of lab equipment, materials, and supplies.

• Assistwith operation and troubleshooting of lab equipment including 3D printers, vinyl cutters, laser engravers, sewing machines, and related technology.

• Support users with project planning and identifyingappropriate labresources to meet project goals.

• Assistwith development and preparation of instructional materials, demonstrations, and workshops.

• Support planning and coordination of meetings, workshops, tours,special events, and community engagement activities related to the Product Innovation Lab.

• Help promote awareness and engagement opportunities for the Product Innovation Lab across campus and within the community.

• Provide both prepared and informal presentationsregardingthe purpose, services, and capabilities of the Product Innovation Lab.

• Work independently while also collaborating effectively within a team environment.

• Demonstrate strong organizational, problem-solving, and time management skills while balancing multiple responsibilities.

• Interact professionally and collegially with students, alumni, faculty, staff, administrators, and community members.

• Utilize strong presentation, interpersonal, verbal, and written communication skills in daily interactions and programming support.

• Demonstrateproficiencywith Microsoft Word, Excel, and PowerPoint.

• Participate in training related to Product Innovation Lab equipment, software, and safety procedures whilemaintainingsafe operating practices.

• Support student learning, innovation, creativity, and hands-on project development initiatives.

• Maintain confidentiality, professionalism, and adherence to university and lab safety protocols.

• Perform other duties as assigned.

SUPERVISION RECEIVED:

General supervision is received fromtheProduct Innovation Lab Technician.

MINIMUM QUALIFICATIONS:

• Bachelor's degree in a related field.

• Currently admitted to a graduate program at SVSU or eligible and intending to apply upon accepting the offer. Graduate programs qualifying for this position include the Master of Business Administration (MBA), Master of Science in Computer Information Systems, or other related graduate programs approved by Academic Affairs.

• Strong organizational, interpersonal, and communication skills.

• Ability to manage multiple responsibilities independently and collaboratively.

• Ability to work independently while also collaborating effectively within a team environment.

• Interestin innovation, entrepreneurship, technology, maker spaces, product development, or related professional fields.

• Willingness and ability to learnnew technologies, equipment, software, and lab processes.

• Strong presentation, verbal, and written communication skills.

• Ability to interact professionally and collegially with students, alumni, faculty, staff, administrators, and community members.

• Commitment to supporting student learning, innovation, and hands-on project development.

• Proficient in Microsoft Office Suite and ability to learn new software quickly.

• Experience and ability to positively interact with all members of the campus community.

• Ability tomaintainconfidentiality and professionalism.

• Ability to perform the essential duties of the position with or withoutaccommodations.

PREFERRED QUALIFICATIONS:

• Experience in marketing, communications, outreach, or social media management.

• Exposure to makerspaces, innovation labs, fabrication environments, or hands-on learning spaces through academic, personal, or extracurricular experiences.

• Familiarity with 3D modeling software, 3D printing technology, or related fabrication tools.

• Interestin learning and supporting technologies such as CAD modeling, laser cutting, robotics, soldering, woodworking, sewing, or circuit design.

• Priorcustomer service, student leadership, tutoring, mentoring, or event support experience.

• Experience working in collaborative, project-based, or educational environments.

TUITION ELIGIBILITY& TAX IMPLICATIONS:

Graduate Assistantships include a tuition and fee waiver of up to12 credit hours per semester(maximum 30 per academic year), funded by the SVSU central budget.

Full-time enrollment (9 credits or more) isrequiredin the Fall and Winter semesters, with minimal exceptions available.Less than full-time enrollment is allowed in the final semester for completion or for programs that do not offer full-time enrollment

All tuition/fee waivers will be reportable as taxable income per IRS regulations. Employees should consult a tax advisor for guidance.

WORKING CONDITIONS:

• Duties aregenerally performedinside and not exposed to adverse conditions.

• All work associated with this role must be performed within the state of Michigan.

• This position is an on-campus position anddoesn'tqualify for remote work

The above reflects the general details considered necessary to describe the essential functions of the job. It shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job.It is not intended to limit or in any waymodifythe right of any supervisor to assign, direct, and control the work of employees under his/her supervision.The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.