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Paradigm Customer Success Jobs (NOW HIRING)

FINAL BELL CORP.

Market Manager

Hopkinton, MA · On-site

We represent a new paradigm for the legal cannabis industry: the ability to fully outsource the ... Work with Distributors and Customer Success Team (when applicable) to ensure timely and accurate ...

Hang

Product Strategy

New York, NY · On-site +1

Hang raised a $16 million Series A led by Paradigm last summer, with participation from Tiger ... Collaborate with Product, Engineering and Customer Success around the launch of new features to ...

Tempo

Technical Solutions Lead

New York, NY · On-site +1

... Paradigm's expertise in crypto tech. Tempo's payment-first design provides a scalable, low-cost ... You'll define what great looks like for customer success at Tempo - building the playbooks ...

Tekion Corporation

$150 - $200/hr

... paradigm with the first and fastest cloud-native automotive platform that includes the ... Partner closely with Customer Success, Account Management, Product, Marketing, and Revenue ...

ABC Industries

Strategic Partnership Manager

San Francisco, CA · On-site

$97K - $97K/yr

We've rethought the talent acquisition paradigm and are the innovation leaders in our space and ... Can effectively collaborate with Sales, Customer Success, and Product to articulate the value of ...

Fuel Cycle

Senior Director, Marketing

Los Angeles, CA · On-site

$150 - $200/hr

Collaborate cross-functionally with Product, Sales, and Customer Success to drive GTM alignment and ... sales paradigm. * Drive PLS-specific conversion metrics: free-to-paid conversion, time-to-value ...

Paradigminfotech

Service Desk / Help Desk Analyst

Omaha, NE · On-site

$19.50 - $26.75/hr

... Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value ... for success. Mist have prior experience in managing service desk support and knowledge of a ...

Plexus Corp.

Sr. Vice President - Quality

Neenah, WI · On-site

... Creating Customer Success. As a team member, you will engage in impactful work through global ... Shift the functional paradigm from reactive defect tracking to predictive quality engineering ...

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Paradigm Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do paradigm customer success jobs pay per year?

As of Sep 9, 2026, the average yearly pay for paradigm customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Paradigm Customer Success?

A Paradigm Customer Success role is focused on ensuring that customers using Paradigm's products or services achieve their desired outcomes and have a positive experience. This position typically involves onboarding new clients, providing ongoing support, addressing product questions or issues, and helping customers optimize their use of Paradigm solutions. Customer Success professionals act as a bridge between customers and the company, advocating for client needs and helping to drive product adoption and satisfaction. The goal is to build long-term relationships that lead to customer retention and growth.

What skills and qualifications are needed to thrive as a Paradigm Customer Success professional?

To thrive as a Paradigm Customer Success professional, you need a strong understanding of customer relationship management, problem-solving abilities, and expertise in Paradigm's products or services, usually supported by experience in client-facing roles. Familiarity with CRM software, ticketing systems, and data analytics tools is typically required. Outstanding communication, active listening, and adaptability help professionals build trust and address diverse customer needs. These skills are crucial for driving customer satisfaction, retention, and long-term business growth.

How does a Paradigm Customer Success professional collaborate with other departments to enhance client satisfaction?

Paradigm Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure clients achieve their desired outcomes. They act as a bridge between customers and the company, relaying feedback to product teams and coordinating with support to resolve issues efficiently. Regular cross-functional meetings and shared client updates help align everyone toward customer goals, fostering a collaborative environment where client satisfaction is a shared priority.

What is the difference between Paradigm Customer Success vs Paradigm Account Manager?

AspectParadigm Customer SuccessParadigm Account Manager
Primary FocusCustomer retention, onboarding, and success strategiesManaging client accounts, upselling, and revenue growth
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborative, client-facing, cross-departmentalClient meetings, sales-driven, account oversight
Common CertificationsCustomer success certifications, CRM toolsSales certifications, CRM experience

While both roles involve client interaction, Paradigm Customer Success focuses on ensuring customer satisfaction and retention, whereas Paradigm Account Managers primarily aim to grow revenue through account management and upselling.

What are popular job titles related to Paradigm Customer Success jobs?

For Paradigm Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Paradigm Customer Success job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

President and General Manager

Overland Park, KS • On-site

Paradigm Power Delivery Inc.
See more jobs at Paradigm Power Delivery Inc.external

$250/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

President and General Manager – Paradigm Power Delivery

Paradigm Enterprises, a Babcock Power company, delivers high-quality power delivery solutions including substations, transmission, and distribution systems while maintaining a strong focus on safety, customer satisfaction, and employee well-being.

Position Summary

The President and General Manager is responsible for the overall leadership, growth, and financial performance (P&L) of the business, through driving the overall strategy, project execution, and operational excellence.

This role combines executive leadership to grow to business with technical oversight to ensure the successful delivery of complex infrastructure projects, development of high-performing teams, and achievement of long-term strategic growth objectives.

The Position will report to the Babcock Power CEO.

Key Responsibilities Leadership & Business Management
  • Lead and manage all aspects of the Power Delivery business, including operations, engineering, business development, and financial performance.
  • Establish and execute annual and long-term growth strategies aligned with company objectives.
  • Drive accountability across teams through performance metrics, reporting, and continuous improvement.
  • Build and maintain a culture focused on safety, quality, and operational excellence.
Project Execution & Operations
  • Ensure successful execution of all projects, meeting safety, schedule, cost, and quality objectives.
  • Lead and collaborate with project management, estimating, procurement, and business development teams.
  • Ensure appropriate staffing, equipment, and resource levels to support operations are maintained.
Business Development & Strategy
  • Drive business development initiatives, including client relationships and new market opportunities, utilizing knowledge and proven success with completion of utility construction contracts.
  • Develop strategic partnerships and expand customer base while maintaining long-term relationships.
  • Participate in strategic planning and annual business strategy development.
Customer & Stakeholder Engagement
  • Maintain strong relationships with customers and ensure high levels of satisfaction.
  • Lead resolution of major project or client challenges while minimizing risk.
  • Represent the company in industry associations and external forums.
Education & Experience
  • Bachelor’s degree in Engineering, Construction, or Business Management.
  • 12+ years of experience in power delivery, including leadership roles with increasing responsibility.
  • Significant experience in engineering design, operations, and project execution.
  • Demonstrated P&L responsibility and executive leadership experience.
  • Electrical PE license preferred.
Technical Expertise
  • Deep knowledge of transmission, distribution, substations, and power systems.
  • Experience with utilities and power delivery projects.
  • Understanding of project management methodologies, including scheduling and risk management.
Key Competencies
  • Strong leadership, decision-making, and strategic thinking skills.
  • Ability to balance technical excellence, cost efficiency, and timelines.
  • Customer-focused mindset with a track record of building long-term relationships.
  • Excellent communication and interpersonal skills.
  • Ability to make long-lasting relationships with customers
  • Ability to read and evaluate commercial contracts
Additional Information

This position may include responsibility for developing integrated project strategies across business units, ensuring alignment with overall company goals and driving long-term value. This position will require a full time presence in our Overland Park, KS office - relocation package available.

  • Health Care Plan (Medical, Dental & Vision)
  • Wellness Programs and Awards
  • Gym Reimbursement and Weight Loss Benefit
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Employee Assistance Program
  • Flexible Spending Accounts
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