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Paradigm Customer Success Jobs (NOW HIRING)

Paradigm

Growth Generalist

San Francisco, CA · On-site

About Paradigm Paradigm is a new type of spreadsheet for automating manual research with agents. We ... of success in another domain. * Willingness to travel onsite to prospects/customers, around the US ...

Paradigm

Director Account Management

Tampa, FL · On-site

$105K - $130K/yr

... customers and Paradigm that delivers high customer service across multiple product lines ... success of account retention and expansion * Maintain a strong understanding of customers ...

paradigm

Director Account Management

Tampa, FL · Remote

... customers and Paradigm that delivers high customer service across multiple product lines ... success of account retention and expansion * Maintain a strong understanding of customers ...

paradigm

Director Account Management

Tampa, FL · Remote

... customers and Paradigm that delivers high customer service across multiple product lines ... success of account retention and expansion * Maintain a strong understanding of customers ...

101 Bloom Energy

ND · On-site

$150 - $200/hr

You put customer and company success first, because you know that customer success leads to company ... Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and ...

Lightyx Inc

Construction Robot operator

Boston, MA · On-site

$6.0K - $8.0K/mo

... and driving customer success. Key Responsibilities: * Field Layout: Operate the LightYX ... Our flagship product, the LightYX BeamerOneTM, represents a paradigm shift in construction ...

Paradigm

Senior Product Manager

Irving, TX · On-site

$100 - $125/hr

Paradigm is a software company transforming the way that the residential, construction & building ... our customers to sell more homes. What You Will Do: * Drive the future growth & success for order ...

Lightyx Inc

Construction Robot operator

Boston, MA · On-site

$6.0K - $8.0K/mo

... and driving customer success. Key Responsibilities: * Field Layout: Operate the LightYX ... Our flagship product, the LightYX BeamerOneTM, represents a paradigm shift in construction ...

Quantum Machines

Sales Administrator

Chicago, IL · On-site +1

$20.75 - $28.50/hr

QM's hardware and software represent a new paradigm for controlling quantum computers, from a ... In this position, you'll work closely with Sales leadership, Solution Engineers, Customer Success ...

Paradigm

Product Manager

Irving, TX · On-site

$100 - $125/hr

Paradigm is a software company transforming the way that the residential, construction & building ... measure product success and inform continuous improvement. * Advocate for customers by ...

Solstice

Member of Talent Staff (GTM)

Manhattan, NY · On-site

$100 - $125/hr

... Paradigm to supercharge our growth and build an elite team of engineers and operators. Building ... You'll be the person who builds our commercial engine -- sales, marketing, customer success, and ...

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Paradigm Customer Success information

See salary details

$32.5K

$83.1K

$140K

How much do paradigm customer success jobs pay per year?

As of Sep 9, 2026, the average yearly pay for paradigm customer success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Paradigm Customer Success?

A Paradigm Customer Success role is focused on ensuring that customers using Paradigm's products or services achieve their desired outcomes and have a positive experience. This position typically involves onboarding new clients, providing ongoing support, addressing product questions or issues, and helping customers optimize their use of Paradigm solutions. Customer Success professionals act as a bridge between customers and the company, advocating for client needs and helping to drive product adoption and satisfaction. The goal is to build long-term relationships that lead to customer retention and growth.

What skills and qualifications are needed to thrive as a Paradigm Customer Success professional?

To thrive as a Paradigm Customer Success professional, you need a strong understanding of customer relationship management, problem-solving abilities, and expertise in Paradigm's products or services, usually supported by experience in client-facing roles. Familiarity with CRM software, ticketing systems, and data analytics tools is typically required. Outstanding communication, active listening, and adaptability help professionals build trust and address diverse customer needs. These skills are crucial for driving customer satisfaction, retention, and long-term business growth.

How does a Paradigm Customer Success professional collaborate with other departments to enhance client satisfaction?

Paradigm Customer Success professionals work closely with teams such as Sales, Product, and Support to ensure clients achieve their desired outcomes. They act as a bridge between customers and the company, relaying feedback to product teams and coordinating with support to resolve issues efficiently. Regular cross-functional meetings and shared client updates help align everyone toward customer goals, fostering a collaborative environment where client satisfaction is a shared priority.

What is the difference between Paradigm Customer Success vs Paradigm Account Manager?

AspectParadigm Customer SuccessParadigm Account Manager
Primary FocusCustomer retention, onboarding, and success strategiesManaging client accounts, upselling, and revenue growth
Required SkillsCustomer relationship management, communication, problem-solvingSales, negotiation, account management
Work EnvironmentCollaborative, client-facing, cross-departmentalClient meetings, sales-driven, account oversight
Common CertificationsCustomer success certifications, CRM toolsSales certifications, CRM experience

While both roles involve client interaction, Paradigm Customer Success focuses on ensuring customer satisfaction and retention, whereas Paradigm Account Managers primarily aim to grow revenue through account management and upselling.

What are popular job titles related to Paradigm Customer Success jobs?

For Paradigm Customer Success jobs, the most frequently searched job titles are:

Infographic showing various Paradigm Customer Success job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Growth Generalist

San Francisco, CA • On-site

Paradigm
See more jobs at Paradigmexternal

Full-time

Re-posted 3 days ago

Job description

About Paradigm
Paradigm is a new type of spreadsheet for automating manual research with agents. We are based in San Francisco and is backed by 7M+ from General Catalyst, Y Combinator, and the best builder/operators out there including cofounders of Ramp, Dropbox, and more.
Our team is small and talent-dense. We are serial builders who have worked and studied at Google, MIT, Microsoft, Penn, Citadel, Bridgewater, Vercel, and more.
The spreadsheet interface is just the beginning. Our mission is to build a new type of agent-centric workspace that massively increases the productivity of knowledge workers. If you want to work on frontier AI systems that tackle meaningful real-world challenges and push the boundaries of what intelligent software can do, apply to join us.
About the Role
As a growth generalist, you will be responsible for engaging with prospects and sourcing new opportunities. You will be a crucial contributor to Paradigm's revenue growth and development.
You'll work closely with the go-to-market team to accelerate the sales cycle and help build one of the fastest-growing AI startups.
Ideal candidates will have an understanding of our technology, sales/applicable experience, and exhibit the drive and grit required to win consistently in a fast-paced, high-intensity environment.
In this role, you will:
  • Research, prospect, and engage high-level prospects.
  • Learn to navigate complex organizational structures, and identify executive sponsors & champions.
  • Discover and understand the business objectives of your customers, and ability to engage with key stakeholders via cold outreach.
  • Iterate and think through growth strategy as we optimize each part of the GTM motion.
  • Provide timely and insightful input back to the product team.

Requirements for the role:
  • We're looking for A-players with insanely high adaptability, who have or feel they would thrive in an intense early-stage company environment.
  • 1+ years in a growth role with a track record of success & high performance OR proven track record of success in another domain.
  • Willingness to travel onsite to prospects/customers, around the US and internationally.
  • Ability to learn and become an expert quickly, on both our product and how prospects/customers use AI research tools to have real, quantifiable impacts on their business.
  • Team player - We win together.
  • Self-starter - Hunger to dream up, plan, and execute tasks independently.
  • Bonus: familiarity AI-native products and usage-based pricing.

You might excel if you...
  • Are highly ambitious or have a competitive background (athletics, debate, etc.).
  • Have found success in another high-growth, fast-paced environment.
  • Have experience with software engineering, studied computer science, or another technical background.

What we believe...
Our best work is done in person. The team works together 5 days a week in our office in SF.

Apply