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As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

• Coordinates patient flow in the office. Works directly with physician during office hours.
• Ensures continuity of clinical support for all services related to patient care through coordination with physician office staff.
• Triages patient calls. Works with physician to ensure proper handling of all calls.
• Supervises and coordinate staff assignments on a daily basis to ensure patient flow in the office.
• Participate during the interview, hiring, dismissal process.
• Prepares room and assist doctor in office procedures.
• Prepares all surgical packets for patient. Give instructions and preparation directions as needed.
• Takes after hours call and contacts physician for proper handling of all calls.
• Regularly monitors office for JCAHO Compliance including reviews of sample drug logs, sharps and completeness of patient records including Ambulatory Summary Records.
• Ensures that all post op patients are seen in a timely manner.
• Resolves problems and concerns of all clients with confidence and control in a timely manner.
• Responsible for ensuring that par levels of office and medical supplies are kept.
• Responsible for completing and submitting pharmacy check list to Pharmacy Administration on a monthly basis.
• Responsible for completing and submitting Audit Tracer to Physician Administration on a monthly basis.
• Assists with developing processes to improve the quality of patient care provided by the facility.
• Participate with office coordinator/office manager clinical staff evaluations.
• Performs other departmental specific job responsibilities as needed.

• License/Registration/Certification
  • Medical Assistant Certification/LPN from accredited institution/agency required. Phlebotomy Certification Preferred. CPR Certification required.
• Education
  • Technical or Associate Degree is preferred
• Experience
  • 5+ years experience in a physician practice setting / healthcare industry experience.

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: