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What is a Paciolan specialist?

A Paciolan specialist is a professional who manages and operates the Paciolan ticketing and fundraising software platform, which is widely used by universities, sports organizations, and entertainment venues. Their responsibilities include setting up events, managing ticket sales, processing orders, and providing customer support related to ticketing. They also help organizations maximize revenue and enhance the fan or attendee experience through the platform's features. Paciolan specialists often work closely with marketing, finance, and IT teams to ensure seamless operations.

What are the key skills and qualifications needed to thrive as a Paciolan ticketing specialist?

To thrive as a Paciolan Ticketing Specialist, you need experience in ticketing operations, attention to detail, and knowledge of box office procedures, typically supported by a background in event management or related fields. Familiarity with the Paciolan ticketing platform, CRM tools, and reporting systems is crucial for managing ticket sales and customer data. Strong communication, problem-solving abilities, and customer service skills set individuals apart in this role. These skills ensure efficient ticketing processes, accurate data management, and positive patron experiences for events.

What are some common challenges faced by professionals working in Paciolan client support roles?

Professionals in Paciolan client support roles often encounter challenges such as troubleshooting complex ticketing system issues, balancing multiple client requests, and adapting to frequent software updates. These roles require strong communication skills for collaborating with both technical teams and end users. Additionally, staying current with evolving industry practices and effectively prioritizing tasks in a fast-paced environment are key to success. Team members typically work closely with event managers, IT specialists, and account representatives to ensure seamless event operations.

What is the difference between Paciolan vs Ticketing Coordinator?

FeaturePaciolanTicketing Coordinator
Primary RoleProvides ticketing software solutions and support for venues and eventsManages ticket sales, customer service, and event logistics at a venue
Required SkillsTechnical knowledge of ticketing systems, customer service, salesCustomer service, sales, event coordination, basic technical skills
Work EnvironmentSoftware providers, venues, event settingsVenue front office, box office, event sites
Industry UsageUsed by venues for ticketing solutionsEmployed by venues for ticket sales and event management

While Paciolan offers specialized ticketing software solutions for venues and event organizers, a Ticketing Coordinator handles the day-to-day ticket sales and customer interactions at a venue. Both roles require customer service skills, but Paciolan focuses on software support and implementation, whereas Ticketing Coordinators focus on operational execution at events.

What does Paciolan do?

Paciolan is a company that provides ticketing, marketing, and data management solutions for live entertainment and sports organizations. Employees working there often use software platforms to support ticket sales, customer engagement, and event operations. The role may involve technical skills, customer service, and familiarity with ticketing systems.

What are popular job titles related to Paciolan jobs in Florida?

For Paciolan jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Paciolan jobs in Florida look for?

The top searched job categories for Paciolan jobs in Florida are:

Paciolan jobs near you
Infographic showing various Paciolan job openings in Florida as of August 2026, with employment types broken down into 1% Internship, 68% Full Time, and 31% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Athletics Student Assistant, Ticketing

Florida Gulf Coast University

Fort Myers, FL • On-site

Full-time

Posted 25 days ago

Job description

Job Summary
The Athletics Ticketing Student Assistant position will assist in the day-to-day operations of the Athletic Department.
Job Description
Job Duties:
  • Sell tickets using Paciolan Ticket Software for FGCU ticketed sporting events (Men's Soccer, Women's Soccer, Volleyball, Men's Basketball, Women's Basketball, Baseball, Softball)
  • Manage Home and Away team pass lists for FGCU ticketed sporting events
  • Scan tickets and gatekeep at FGCU ticketed sporting events
  • Provide exceptional customer service to FGCU fans and away fans to assist with ticketing needs and questions
  • Assist with setup and take down for FGCU ticket operations at events
  • Provide customer service to incoming calls during box office operating hours.
  • Make outbound sales calls to prospective customers for Mini Plan Sales, Season Ticket Sales, and Single Game Ticket Sales

Additional Job Description
Minimum Requirements:
  • Enrolled as a degree seeking student at Florida Gulf Coast University at the time of hire and throughout the appointment. Must have a minimum GPA 2.5 and be in good conduct standing with the University.

Physical Demands:
  • Ability to stand for up to three hours at a time and work in all weather conditions.

Knowledge, Skills, and Abilities:
  • Excellent interpersonal, verbal and written communication skills.
  • Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
  • Ability to multi-task and work under pressure.
  • Ability to process and handle confidential information with discretion.

FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.

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