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Pbx Switchboard Operator Jobs (NOW HIRING)

Baptist Health

Switchboard Operator

Corbin, KY · On-site

$15 - $19/hr

Summary PBX Switchboard Operator PRN First Shift BHCOR-PBX (Switchboard) I Corbin, KY The BPX unit serves as the hospital's central communications hub, responsible for managing all incoming and ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator Part-Time, Days * Direct incoming calls from the switchboard and patient information ...

Baptist Health

PBX Operator

Lexington, KY · On-site

Summary The PBX/Switchboard Department serves as the central communication hub for Baptist Health ... PBX Operator PRN * Direct incoming calls from the switchboard and patient information lines in a ...

Baptist Health

Switchboard Operator

Corbin, KY · On-site

$15 - $19/hr

Summary PBX SwitchboardOperator PRNFirstShift BHCOR-PBX (Switchboard)I Corbin, KY The BPX unit serves as thehospital'scentral communications hub, responsible for managing all incoming and outgoing ...

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

The PBX operator is responsible in handling our telephone switching system. The job entails basic ... Strong customer service skills. * Experience working with telephone switchboard preferred.

Larkin Community Hospital

Switchboard Operator

Miami, FL · On-site

$14.25 - $18.25/hr

The PBX operator is responsible in handling our telephone switching system. The job entails basic ... Strong customer service skills. * Experience working with telephone switchboard preferred.

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PBX Switchboard Operator information

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How much do pbx switchboard operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for pbx switchboard operator in the United States is $16.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by PBX Switchboard Operators, and how can they be managed effectively?

PBX Switchboard Operators often face challenges such as handling high call volumes, managing multiple lines simultaneously, and resolving caller issues efficiently. Staying organized and maintaining strong communication skills are essential for managing these situations. Operators frequently collaborate with various departments to connect calls accurately, so being attentive and having a good memory for names and extensions greatly improves efficiency. Regular training and becoming familiar with the organization's procedures also help in handling the fast-paced environment with confidence.

What are PBX Switchboard Operators?

PBX Switchboard Operators are professionals responsible for managing and directing incoming and outgoing telephone calls within an organization using a Private Branch Exchange (PBX) system. They answer calls, transfer them to the appropriate departments or individuals, and may also take messages or provide basic information to callers. In addition to handling phone communications, PBX operators may perform administrative tasks such as updating directories and monitoring communication equipment. Their role is essential for maintaining efficient internal and external communication in many businesses, especially in large organizations, hotels, and hospitals.

What does a PBX operator do?

A PBX switchboard operator manages and directs incoming and outgoing phone calls within an organization using a private branch exchange (PBX) system. They answer calls, transfer callers to appropriate departments or personnel, and may handle administrative tasks related to communication systems. Strong communication skills and familiarity with PBX equipment are essential for this role.

Is a PBX operator the same as a receptionist?

A PBX switchboard operator is responsible for managing internal and external phone calls within an organization, often using specialized phone systems. A receptionist typically handles front desk duties, including greeting visitors and performing administrative tasks. While both roles involve communication, they have different primary responsibilities and skill sets.

What is the difference between Pbx Switchboard Operator vs Receptionist?

AspectPbx Switchboard OperatorReceptionist
Primary RoleManages phone systems, routes calls, and handles internal communicationGreets visitors, answers general inquiries, and manages front desk
Work EnvironmentOffice settings with focus on telecommunication equipmentFront desk or lobby area, often in various industries
CredentialsBasic communication skills, sometimes technical knowledge of phone systemsCustomer service skills, high school diploma often sufficient

The Pbx Switchboard Operator primarily manages phone systems and internal communication, while the Receptionist handles visitor interactions and general inquiries. Both roles are essential front-office positions but focus on different communication channels within an organization.

How much does a switch board operator make?

The average salary for a PBX switchboard operator is around $30,000 to $40,000 per year, depending on experience, location, and the industry. Entry-level positions may pay less, while experienced operators with technical skills can earn higher wages. Some roles also offer shift differentials or benefits.

Is being a PBX operator hard?

Being a PBX switchboard operator involves managing multiple phone lines, directing calls, and providing customer service, which requires good communication skills and attention to detail. The job can be routine and may involve working in a fast-paced environment, but it generally does not require advanced technical skills or extensive training. The difficulty level varies depending on the workplace and the complexity of the phone system used.

What are the key skills and qualifications needed to thrive as a PBX Switchboard Operator, and why are they important?

To thrive as a PBX Switchboard Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic computer applications is typically required. Excellent customer service, multitasking abilities, and a calm, professional demeanor help operators stand out in this role. These skills are crucial for efficiently managing calls, providing accurate information, and ensuring a smooth flow of communication within an organization.
What cities are hiring for Pbx Switchboard Operator jobs? Cities with the most Pbx Switchboard Operator job openings:
What states have the most Pbx Switchboard Operator jobs? States with the most job openings for Pbx Switchboard Operator jobs include:
PBX Switchboard Operator jobs near you
Infographic showing various Pbx Switchboard Operator job openings in the United States as of July 2026, with employment types broken down into 40% Full Time, 58% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,841 per year, or $16.8 per hour.
PBX/Switchboard Operator

PBX/Switchboard Operator

Lake Regional Health System

Osage Beach, MO • On-site

$14.25 - $18/hr

Other

Posted 25 days ago

Lake Regional Health System rating

4.0

Company rating: 4.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

The PBX/Switchboard Operator Promotes Customer satisfaction through competent professional practices and prompt response. The operator ensures all incoming and outgoing phone calls are received and processed in an efficient and courteous manner. Ensures that directories on phone extensions administration and employee phone numbers, doctor phone numbers and beeping numbers are current and distributed to the relief switchboard location. Ensures lists are legible and organized in proper categories. Maintaining a high level of professionalism, working well with all hospital departments, patients, families of patients and physicians. Provides nonmedical information but maintains strict confidentiality of patient and hospital information. At all times ensures attention is given to accurate detail.
Qualifications:
  • High School diploma or equivalent is required.
  • Previous PBX/Switchboard experience preferred.
  • Must have excellent customer service skills and the ability to multitask.
  • Annual influenza vaccine required.

What Lake Regional Health System employees say

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Hours and flexibility

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